Senior Lifestyle - Main

My guide, Dawn, has been doing these tours for years and did a wonderful job. I can't fault her for my inability to process all the info. The packet of info at the end of the tour could have been a better help in reflecting more of the features of Baywinde. Nonetheless, it was a very enjoyable experience for me. Thank you.

Mom was there for about 5 months. They took pride in cleanliness. Mom's room was cleaned daily and so was the facility itself. It took a while to get used to ordering Mom's meals weekly but eventually we got the hang of it. Food always seemed good. Staff was usually attentive but due to her being in a memory care unit. Sometimes she wasn't the only one who needed help. Mom was on many medications and it was a struggle at times for them to keep everything straight. Such as renewing medication when it ran out. The outside Nursing was Ennoble Care and Bayada they did provide PT and OT and communication was usually very good. When it was time for mom to be on hospice we chose Ennoble care since they had already been taking care of her and that worked out very well. The last 3 nights Mom was alive I stayed overnight and did get to see what goes on overnight and some of the nurses I'd never met before were phenomenal on taking care of Mom at the end. Also I received a refund check from them due to them prorating her room for the month of February 2026. It was a nice surprise. We left a lot of Mom's things for the facility to use for other residents and they also donate some things also.

They treat the residents with care & compassion which is very reassuring to me. Also they keep in touch with me & let me know how my sister is doing. That was not the case with the previous facility she was in.

I think the one on one care could be improved, when they only change bedding every couple of weeks to me is unacceptable. Also the meal aren't the best. With what the people pay they should have good quality meals, laundry and cleaning done weekly. They have given some of her clothes to someone else , because she has things missing. There is always room for improvement. Overall the facility is wonderful. If you need anything else let me know!

This facility has its faults like all the others. None are perfect.

My mother is Jewish and they support that. Also, she has a friend that lives there from high school. I do recommend The Lincolnwood place. They do a great job. My mother is extremely happy and that's what matters most.

The food is not as good since the buyout I'm told. But it's still a nice place and my parents enjoy living there.

Very friendly and helpful Food is good Could use help getting new residents acclimated better.

Representative was friendly, knowledgeable and provided an informative tour of the facilities. We left feeling she addressed all of our questions and gave us information we did not know enough to ask for--an outstanding experience.

The staff is great. Helpful, accommodating. Great people! My Mother's apartment is the smallest available, about 500 sq ft. And it's fine and well appointed. So I can't see why most people wouldn't enjoy the accommodations. They have 1&2 bedrooms which are very spacious.

Great and friendly staff. When Gretchen moved in they had an ambassador who helped show her around - very friendly and helpful. Facility is clean and comfortable and the hallways have nice light filled areas for socializing. Seeing a doctor onsite is a great benefit. The food seems generally good. The price is moderately high for the area, but overall it reflects high quality of service. They could do a little better job communicating about resident perks like transit to doctors, etc.

The staff is dedicated to caring for their residents. Rooms are spacious, amenities are good and they provide many activities from which to choose.

The facility is beautifully constructed and the staff warm and welcoming. My tour of the memory unit was enlightening. The rooms were constructed for only the necessities. The room that I visited had a camera system of some sort which was a nice touch for 24 hour observation.

Always room for improvement, need more weekend staff. Everyone is friendly and caring. Don’t always get returned calls from management after leaving voicemail.

We loved the apartment size and amenities. [name removed] did a great job with the tour. We decided to go to a different facility where I could attend more events and activities without going outside. At Addington Place that was not available and is pretty crucial in Michigan winters. Even with the Move-In discount it was more expensive. And the upcharge for a second person caught us by surprise when we were obviously a couple.

I chose this facility mainly because it is close to family. They really lack in maintenance staff and requests take a long time to fulfill.

Staff is great Especially [name removed] in the office and [name removed] who is always so helpful and sweet And my aunt says the food is good

Very nice facilities. Good location for me. Apartments just okay but better than some other facilities.

Overall, it's a pretty pricey place to live. It was generally very clean; management staff were great. Night shift workers were average.

It’s a nice place. Many people attend the happy hour. They have exercises classes in chairs I was told. People were friendly. Food was pretty good.