Senior Lifestyle - Main

My father was there less of than a full month before he was moved to hospice. They were good to deal with and accommodating. They worked with us even though he was really borderline skilled nursing. As such we had added help to assist during the transition. Then my dad took a turn for the worse and in the end it didn't matter, but they tried to help. Sure, additionally, I want to add that a place for mom helped me find the appropriate place for my father as his illness progressed and we needed to find facilities that provided more comprehensive services to care for his needs. This was extremely helpful since I was helping my mother and I was not local.

There were several issues that were uncovered during the turn over process. Ultimately, the issues have been resolved. The only negative that caused frustration was the lack of communication. I feel that the people who are hired to assist the residents are under staffed. They always seem busy and it is hard to get answers to requests or questions.

The care staff does seem to care. The administrative staff can sometimes be hard to reach. It is a beautiful facility and I think it would be hard to find a perfect facility. I would recommend it.

I would recommend the facility staff is very friendly and helpful.

The staff are very friendly and attentive, have been open to moving from independent living to assisted living. No experience yet w AL to comment on care. As far as the food goes, I think they need more variety of regular options.

Extremely friendly staff AND residents at Courtyard Fountains. The move in process was easy, but a little more communication from them regarding apartment readiness would have been helpful. Mom says that the majority of the food is good, but expresses repeatedly that the portions are small and that they limit some items...for example they are allowed only one cookie? Overall, I would recommend Courtyard Fountains to others.

Overall, the two months that my mom has been a resident at Lincolnwood Place have been pretty positive. I think just clear communication once she moved in, with her care plan and introduction to the facility, could've been a little bit better.

I have the best apartment in town! But we had a nearly 8% raise in rent the first of the year! New management not nearly as good as before. I'm still happy that A Place for Mom led me to this place.

Staff is very friendly, very patient and caring and they keep me informed on Emily's transition to living in the facility. They need to provide exercise classes to the memory care residents like they do for the assisted living residents. There is nothing exercise related for them and not much else other than coloring. I get a group of 3 or 4 to play games with me sometimes when I go to visit [name removed].

It is nice there, could clean room better, laundry needs to be better organized, lose things, don't wash often enough They could have better food and activities. It is overall a great place, best so far for her. She has not liked any of the three places, I like this the best.

The staff at Meadowbrook are EXTREMELY friendly and great with the residents. Cleanliness of apartments could be better, week to week but I believe they got new people on the cleaning team which hopefully helps. A lot of the meals repeat and my grandmother would like more verity. Overall she has greatly enjoyed her time at Meadowbrook and tells me all the time how happy she is there.

The Sheridan at Severna Park has been a blessing for our family. The place is beautiful. All the staff is so friendly and very accommodating. The first day when my mom arrived , they rolled out the red carpet and the staff welcomed her to her new home. A basket of goodies was waiting for her in her room. The residents have also welcomed her and invited her to sit with them for dining. My mom really likes it there and our family feels that my mom is being taken care very well. There is all kind of activities there to participate in and they play my mom's favorite game-yahtzee. You will not be sorry if your loved one resides at the Sheridan at Severna Park. It is a wonderful place.

Friendly place, reasonable cost.

Overall I feel that my mom is at a good place and I feel comfortable that they are handling her daily needs. I do think that they need to expand their programming to include much more physical activity and specialty programs for the memory care residents that are higher functioning. It is definitely a systemic issue. Unfortunately, eldercare is a bottom line business.

There is a good bit of personnel turnover but it doesn't seem to affect the services. It is a small community and easily managed by residents who could be lost in a large facility. Very warm and loving staff!

The Sheridan is assisted living and memory care only. They cannot accommodate skilled nursing. We also were able to have our continued hospice care. However when our hospice nurse and Doctor asked about a hospital bed and a room closer to the nursing station. It was not a priority for them. I don't think they were comfortable with me prioritizing hospice care. To me it felt like the goal was not to lose a client. I believe the staff was not qualified for the skilled nursing needs. My loved one ended up falling and had a hospital stay for a suburban hematoma. .She is now in a skilled nursing facility. My disappointment came from the director of nursing at the Sheridan trying to find alternative ways to keep her there . It's a nice placement for assisted living services and mild dementia but not for advanced dementia patients I take responsibility for that... In not realizing how fast my love one's situation would change so rapidly. Something every one should keep in mind.

It served its purpose for my mother at the time but really not affordable for her long term. She recently moved.

The starting off experience was not that bad, but I found out that they just couldn’t handle [Name Removed]. I spent more time at the nursing home trying to teach them what her needs were and things like that she was only there for six days and ended up in the hospital spent seven days in the hospital and when she returned, she passed within four days I agreed to the pricing, but it just didn’t seem right. You have to pay an extra 14 days from the time you leave so out of the month they really only took care of her for roughly 14 days but then you have to pay into the next month, so I was not real satisfied with the facility, but I would also have to admit that she was not there long enough to see how it would work out I do hope this pretty much makes sense to you and thank you for asking to take the survey. Have a wonderful day.

We really loved the location and the villa accommodations, but there was frequent turnover.

They were kind and caring until the end. They need to offer more nutritious options customized for the persons special needs.