Senior Lifestyle - Main

Horrible facility!!! Don't even waste your time looking. New management team is running it into the ground. I will be moving my loved one out within the next two weeks.

Knowing my father was going to need permenant placement my family checked around and put him in this place for a week while we went out of state. The guy who ran it named Charles was not upfront about things and didn't find out about things until we picked my father up from the week stay. He developed a bed sore on his bottom in just one week which with what I was told about the care shouldn't of happened,

I went to this facility with a good friend who was visiting her father, I was always interested in placing my mother in royal estates so I was excited to scope out and get a feel for what they had to offer. My experiance was rather unpleasant. Altgough, royal estates seemed very nice and clean, i felt that some of the staff members were rude. One woman in particular. I was in the main part of the facility, admiring its presence, wanting my husband too see also, i took out my phone and took a picture. A woman at the front desk marched over to me, and told me that cell phones are not allowed, and that i would be barred from the facility if i used mine again. I was shocked, because she BARKED this at me. It was humiliating for me, and unesscary. Quite frankly the woman was vile and nasty. Then after being extremely rude, she came back up to me, and asked me who i was visiting with, and were i parked my car. I told her, then she barked that we are not to park there and demanded that i park elsewhere. She was so unwelcoming and so rude that it turned me completely off. Needless to say, they will not be gettin. My buisness. That woman needs to see a therapist.

I have recently learned that my father who is 96 years old has not had A/C for the last 2 weeks and attempts to fix it have failed at his apartment at Lincolnwood Place Senior Retirement Community. This is unacceptable and irresponsible for my Dad to have to endure. He has suffered from dehydration in the past and he should not be put at risk by their incompetence!!!

I have lived in this facility for six years. There have been 3 management groups here during that time frame. I really enjoyed being here during my first three years. However, a new management team came in about three years ago and everything changed. I am not at all satisfied with the policies and practices of the present management team. I find that they are dishonest and will lie to cover up something that they have done wrong. I have written to the Mayor of DC on a few occasions about the violations of law that have occurred here. I have also filed complaints with the DC Department of Health regarding violations. I am currently involved in a complaint against this facility for fraudulent insurance billing and inaccurate level of care assessment in order to get more money. I would not recommend anyone to come here while the present management team is still in place. I do not want to move because the facility is centrally located in DC and is quickly accessible to places that I go, i.e., restaurants, library, DC Courts, Kennedy Center, Arena Stage, Smithsonian, and other similar establishments. Also, I do not want to give this present CEO the satisfaction of making me leave. I hope she and her team will not be here much longer. The food is mediocore. The quality of the food had dropped since this management team has been in place. We have very good CNA and Nurses. About two years ago I became ill and had to go to the skilled nursing unit for two weeks after returning from the hospital. I was delighted with the care that I received.

My mom was there about 6 weeks when we were given an ultimatum about her dog. Holly, the marketing specialist, had assured me they were pet-friendly, which did not turn out to be the case. They had a policy, so they were tolerant, but not helpful. The director, Tim, gave me a couple of choices which were unacceptable financially, so A Place for Mom sent me to Bickford of Alpharetta, where my mom has been for over 8 months and we love it! They are wonderful and extremely helpful with the dog, taking him out 2 or 3 times a day - at no extra charge. While the staff and accommodations were lovely at Benton House of Alpharetta, I would NEVER recommend it to anyone with a pet.

Addington Place of Lakeside Vista has many problems. I have observed the lack of care for residents. Residents are not given their showers on a timely basis. A resident may go for 10 days without a shower. Briefs are not changed throughout the day so a resident may sit in urine soaked Depends for hours. Her Depends may leak onto chairs, bedding, though clothing, etc. Food is average at best. The building is old and has no central air conditioning. Water pipes have frozen and burst in the winter. There is little programming for residents. The administration is dishonest and there is no way to contact the owners that live in Chicago. Don’t use this facility.

The memory care is set up for failure. There are too many residents to maintain a calm environment. Nursing staff is a major issue and there is no continuity of care. I do not recommend - I moved mom out after 1 year & 3 hospitalizations. ( 1 due to not giving mom her medications for Alzheimer's. The food needs to be geared more towards freshness which is helpful for dementia. The bottom line - this place is all about the bottom line. (Not about the residents )

Dated musty independent living facility. The pumped in sent used to mask unpleasant odors in common areas is obnoxious. Food, mediocre at best. Management is 100% looking out for the best outcomes for the bottom line. The staff cleaning resident rooms leaves much to be desired. Our relative had breathing difficulties, one evening pressed the alert, pendant residents wear around their neck, alert went to Security , the night staff, he called us annoyed and frustrated. He had three other residents needing help. There is no escalation system for such incidents, residents wait their turn. Explained by [name removed] Exec. Dir.. Provided the required 30 day notice when moving, was told by allowing 3 weeks early access to ready apartment for next tenant, a credit would be given if rented, it was, no credit. [name removed] did not return our call to discuss. Try [community removed]. New, clean, bright, fewer residents, lots of activities. Read all reviews

Do not send your loved ones here! Big money grab! Looks very good initially but trust me. Evil place .Again DO NOT SEND YOUR LOVED ONES HERE! They do not care about your family. The are fake people who are just salespeople! Trying to take your money

My loved one lived at the Renaissance for 8 years, and until the current onsite management staff took over, it was a wonderful and vibrant facility. The current executive director has put a chokehold on finances, limiting needed repairs and scaling back resident activities. In dealing with family and residents, he is insincere and dismissive. Often pretending to listen to suggestions and concerns, but never implementing any meaningful changes. The marketing and sales staff advertise a variety of services that are rarely delivered. The nursing staff is short handed, and response times are exceedingly excessive, often leaving assisted living residents waiting a hour or longer for needed assistance and care. Based on our experience over the last 8 years, we would strongly recommend talking with existing residents to get their opinions and get ALL offered services in writing before making a final decision. Buyer beware!

1. I was told my meds would be there when I arrived. No meds. 2. Once staff came to the rooms, demeanor and caring deteriorated. 3. Abandoned me on toilet. 4. Did not come upon emergency call. 5. Demeaning and disrespectful 6. Caused me great physical pain 7. DID NOT CARE once I was moved to the dark halls of the glittery front welcoming area. 8. Would not give meds as prescribed by MDs

Management is inexperienced, not truthful and highly disrespectful. Our Tampa attorney friends warned us not to go there, we should have listened. Looks pretty but once you there it is full of shady people and we have caught management in so many lies. Stay away!

One for each category. Very disappointed overall. Astoundingly poor assisted living setup. My stepdaughter [name removed] had the business dealings with Seasons but I was local and visited on a more frequent basis. First, the place is a cave. Very few windows in the main lounge area and it was underlit. Second, there wasn't a staff member in sight most of the time unless a nurse was setting up a med pass. Very hard to locate someone if there was a question or problem. Residents stayed mostly in their own rooms so there was very little social interaction going on in the public room. Third, nurses did not observe residents taking their meds when they delivered them. [name removed] would tell them to just leave them and he would take them 'later', which he frequently would not do (lapsing memory and denial working there). I would often find multiple cups of ossified med that had been a solution when put in his room. That should never happen. Then there was the fact that the staff left the door to the lower parking lot propped open so they could go out for smoke breaks without having to be buzzed back in (remember that there were rarely any other staff around to do the buzzing so the wait could be long). Any resident could have walked away at any time. Several were obviously memory-impaired and easily disoriented. [name removed] included. Not good. A couple of the nursing staff were very nice but most displayed a complete lack of training in how to interact with visitors and family members. They do their job but ignore social niceties. Our whole family was very disappointed and appalled at the whole setup. We moved [name removed] out as soon as my stepdaughter could locate a better facility. Seasons is great for independent residents and may have an adequate nursing home facility but falls on its face with assisted living, or at least did when [name removed] was there.

The employees cleaning is poorly paid, employees are exploited or overworked and the salary is very low. They should consider a more decent salary since it is hard work

This review is based on care provided to my Mom between [date removed]. Despite our best efforts to resolve SAFETY concerns (daily medication errors, excessive call button wait times, frequent falls, etc) nothing changed. We spent so much time pleading for improvements with management but our pleas fell on deaf ears and nothing ever changed. Staff work in unsafe ratios (40:1) and have to come to work when sick (covid) or they’ll lose their job. The building is run down and lacks basic amenities that Seniors deserve (i. e. handicap accessible entrances, basic security at night, etc). Due to low staffing, Mom missed meds, meals & showers on a regular basis. Places like AP give Senior Care facilities a bad rap. There are much better places in the area. If you are looking at AP for your loved one I strongly encourage that you check the reviews on the State /[name removed](search by individual buildings), be aware of recent citations, & filter out mandated employee reviews. Buyer beware…

Resident fell 3 times in a month; staff nurse was unpleasant and not helpful; quality of food was poor; administrative staff listened to complaints, but no changes were made; costs too high; facilities were clean.

I had my elderly brother in the memory unit for a 30 day respite stay. The place had a nice room for him, but the care was NOT good. When I brought him home he looked dirty, unshaven and was very sleepy, although he doesn't take meds for sleeping! I would never use this facility again! The staff starts eating the meals when brought in and I never saw them assist the patients with cutting the food, which my brother needed the help. Some of them had nails sooo long,it would seem impossible to give decent care! It's a nice facility, but be aware of the care your loved one recieves inside ??

With the meals and dining - I really don't know. I never ate there. Mom didn't complain or praise much either way. Mom only went to one painting class while she was there, but they watched tv A LOT. Paid for 2 full months when she was not even there because they said they had aging in place, rehab therapy, and hospice available when we interviewed there. A big reason we choose them. Then they would NOT let her come back after they sent her to the hospital. We tried doing everything they said. Finally, they got a new person in the office that basically told me they would never let her come back until she could get out of bed and to the toilet by herself. She was in a rehab on hospice. That was just before the next payment was due. I feel very deceived. I believe that she went downhill while she was in their care for 3 weeks. I would also not recommend anyone with diabetes and in need of help with insulin go there. 2 different times when I went to pick her up for lunch and asked for her insulin syringe to (take with me) they gave me the wrong syringe. I had to correct them. So who knows how often that happened when I wasn't there to catch it.

Do NOT let your loved one live here. This is greedy corporation that says all the right things so you will give them MONEY. They only care about money. It smells bad and the food is really BAD!! UNDERSTAFFED ALWAYS.