Senior Lifestyle - Main

Copper Springs is cheaper than any other place I found. But the activities, meals, and care need improvement.

We have some concerns about the system to check on residents. Also the elevators take forever & are regularly having at least one out-of-service, so it can be very frustrating. Everything is clean & staff is generally okay & friendly.

The staff were all really nice, but it took them a while to be able to come and visit my loved one and we were needing something pretty quick. When we went to tour we got more of a clinical feeling from the look of the faciliity. We also saw a lot of the staff sitting around on their phones which did not make me feel confident in them.

We felt they did not sell the place very well during our tour. They did not offer 3 meals a day, 5 days a week. They also did not offer a free gym membership. They did not offer a lot of amenities that we were looking for which was why we chose a different facility.

The apartments are the most spacious I have seen in the area. and the community is beautiful. Depending on the level of care your loved one needs, I would think twice about this community. The family will need to be very involved in the care needed for their loved one. The community isn't full staffed to care for the residents' however, the staff they have is lovely. My loved one doesn't care for the food offered. There are several residents that don't care for the taste and options available for meals. They aren't able to accommodate some dietary restrictions, and they sometimes offer a low salt option. The temperature of the food is improving after the community has received feedback from residents about this. If you need your meal delivered to your room due to being ill, the meals may not show up.

We really like the hominess of the facility, it does not feel like a nursing home but it really has that family orientated environment and our loved one is very happy there. She absolutely loves the meals and dining service and the activities she likes to participate in she enjoys. However they could work to improve and the nurse responsiveness to families especially when it comes to medication management.

They are short staffed just like everyone else is. It does not seem like there is a lot going on - at least with her. They do call us and keep us well informed and updated on what is going on and if there are any changes. They are as attentive as they can be during these difficult times.

Our family had an in person tour and it was not a bad tour experience it was just not what we had hoped for or expected

Just like other places right now Addington Place just did not have enough staffing to adequality service their cliental

The staff were very nice but the community was very spread out and it did not work for the layout that we wanted for my loved one. It just didn't feel very homey and my loved one had trouble getting through it due to how much walking is required.

The people we met on the tour were super nice. But the facility was too big, a little more expensive, and not quite the right fit for my mom.

You get what you pay for. She picked the place because of the size of the room. She does not care for the food. She has met some residents and workers that are very nice.

I think it is really important for other families looking into Spring Oaks to know that you have to provide your own things such as bed pads, diapers, etc. Absolutely anything and everything.

It was not a good experience. Her arms were always bruised up and red. This was a [price removed] mistake. They were not able or equipped to handle memory care residents. They were always short staffed and had a lot of turnover. While she was in the hospital her medicine was refilled and had never been taken while in the facility. So we paid for it and it wasn't used. Meals where fine. If your loved one is further along in their dementia or Alzheimer's then I would not recommend this place.

After repeatability telling them my friend was going to be there two weeks only,and he was a Vietnam veteran, and advising them that this was coming out of his pocket, the salesperson went ahead and charged him [amount removed] we had to fight with them only to get a [amount removed] refund,which made it [amount removed] for two weeks, could have stayed at the Ritz for less, all they’re concerned with is there commission and they took advantage of a veteran

I was not crazy about Park Creek Place, it had a run down feel to it.

We chose The Club at Briarcliff because my dad had a friend moving here. It is a younger community, the average age of residents is around late 70's so people are much more active and social, so it is a great place if that is what you are looking for. The staff have been great and they have a lot of things provided activities wise. The food itself is good, but right now they are short staffed and they have 2 different shifts. My dad sometimes has to wait over an hour to get his food and they have been running out of food as well. Another downfall we have had is with the administrative staff, but regular day to day staff have been great to work with. The facility itself is beautiful, it looks like a castle. They have balconies that look over the river, it is just impeccable.

This community was nice but my loved one just did not care for it. The residents said the food was not good and we did not feel like they could care for all my loved ones needs.

It's not worth the money. This isn't a place for an individual that needs any type of care. This is independent living and not assisted living. My loved one thought the food was good. This is a beautiful community.

Wasn't to bad but then the community kind of went down hill. It seemed to be kind of old. They started updates but it did not fit what I was looking for. Some of the staff were also not very nice.