Senior Lifestyle - Main

My Wife and Mother noticed the smell. Floor was sticky too.

03/10/2017 The place is still brand spanking new, which makes it head and shoulders above the other establishments. The rooms are of a nice size, not to big, but not to small. The community and staff are very accommodating and friendly, it's easy to fit in and find friends. The food is varied and tasty, if a bit erratic in it's quality and service. Something they need to work on. Moving in can be chaotic, many miscommunications happen regularly, from missed medications to being sorely uninformed of the daily routines. Many times it feels as if one hand does not know what the other is doing. If you as a family member can be involved and be an advocate for the resident, you can keep your thumb on the management and staff. After 5 weeks of being here, we are starting to get with the program. They have private bus service which is really nice, room service for when you don't feel like eating in the dining room, housekeeping, laundry service... there are many benefits. I believe once they settle in to a good staff, and a regular schedule things will become smoother for all the residents.

I had a pretty nice tour of this community. The community looked nice, and well kept. The staff was kind, and friendly. It was a nice experience, and everything went well.

I had a good tour of this community, everyone was kind. It was a good experience, and I didn't have any problems. The community appeared to be well-kept, and well maintained. The staff was friendly. All went well, but this wasn't the community for husband, and his needs.

We had a pretty pleasant tour of this facility. It is a nice place, and everything went well. The community was nice looking. Everything we saw appeared nice, and clean. The staff we met was friendly, and kind. The experience went well.

The staff has been good. Overall everything has been good, but I do have one complaint that I have brought to them. Before dad moved in I used to have people calling all the time. Now whenever I have a problem I have called, emailed and texted with no response. Communication is key and they need to step up there game.

The Garden Way Place was okay. The main area where the residents had to hang out was quite small. Most of them were watching tv while I was on my tour. The place was too restricted and it just was not what we were looking for at the time.

My tour of this is community was a pleasant one. The community looked nice and clean. The staff was kind and very friendly. This is an assisted living community, and my in laws are still pretty independent. It was a good tour, but not the place for my in laws.

I had a good tour of this community. From what I saw everything appeared to be well-kept. The community looked nice and clean. The staff I met was kind and helpful. There were many factors that played into where place my loved one. This just wasn't the community for her and her needs.

The management is not easy to work with. The staff however were pleasant. My dad had a hard time making friends and socializing because the memory care residents were not kept separate. The community didn't promote socialization or activities among the residents.

Some days, seniors need a little extra help - after an illness, injury or procedure, and I am always made to feel that asking for a little extra attention is a big imposition to the staff. Sometimes, they also seem so rushed, and things my Mom needs done are done rather poorly. Maybe they need more staff? We pay A LOT of money for her to live there. Mom doesn't like the food, and the meal times are very regimented. It's hard to make an 89 year old change their way of eating and if you don't match their tight schedule, you are out of luck. Mom barely avails herself of the food she if forced to pay for. She is comfortable, but care and caring is not individualized for such a steep sum.

In the running but very few two bedroom units in assisted living and the one bed room is just too small.

Everything is going pretty well for my wife at this community. It is a very nice looking community, everything looks great. The staff is really good, they are very helpful and kind. They do offer nice activities for the residents. The food is okay, and I would like for the staff to help her more when she is eating. They are caring for my wife very well.

This was only marginally better than the last place we were. The food isn't very good, but it's a little better than where we were before. The waitstaff don't bring the right things, their clothes are dirty with food on them. They have nice people, but not what I would expect from a world class establishment.

My Mom is a new resident and the facility is lovely, the care seems good thus far.

So far it's working out okay. I don't have any major complaints. They keep it clean and the staff is friendly. Though they are a little short staffed, and the food could definitely be improved.

I will say that my loved ones are receiving excellent care here, and it is a very nice looking facility. However, I had a very poor experience actually getting them in here. The woman I worked with was friendly, I was working with a very limited time frame and I feel like I was being taken advantage of. I couldn't get them to give me a price for anything until I told them my budget, and they came back with something slightly above that. I also paid a 5,100 fee which I thought was a down payment on the first months rent, but it turns out it was a non-refundable "community fee". They really need to do a better job explaining their various fees, and having a price sheet for potential residents would go a long way as well.

As far as I can tell, all of the staff members over at the Spring Oaks are doing the best that they can. I really do not have enough experience with this sort of thing, so I have nothing to compare it with.

I toured this community while looking into care options for a loved one. This seemed like a nice enough place in terms of the care provided and the friendliness of the staff, but I just didn't think it looked as nice as some other options that I had seen in the area.

I have some concerns with Diamond View Assisted Living and Memory Care. They moved my father-in-law into the newer building. It is a beautiful building but he is bored. The bedroom is way down the hall. He seemed happier in the other building. We are going call and voice our concerns. His bed hasn't been changed in a long time. I was a CNA and our job was to do a walk through and make sure everything was getting done. His toilet hasn't been flushed in a while. He hasn't taken a shower in a long time. We have been going to visit a lot and they have very young aids working. They are sitting on couch watching TV. I was taught that there is always busy work. It is a beautiful building and will go downhill quick if it's not taken care of. I brought dad creamer and I asked an aid to make coffee and it took forever for it to get to us. The pizza he had was like cardboard. He just had to eat the topping off. They also need to make water more available. The staff served two small cups of orange juice that he quickly downed. My relatives were visiting and the aid allowed my father-in-law to follow them out the door. I didn't think that was safe. I am hoping these issues can get resolved soon.