Sagora Senior Living

Managed to lose my packet already. It was nice, new.. Lovely outside courts but the rooms are really small for the money and the calendar seemed to have a lot of Walmart shopping (right across the street) and I would have to look closer at amount of real trips, though there were some... It was sure expensive, as I recall and no deals at all.

This is a beautiful community and location; however, the rates are very high for the services provided.

Too big and 'grand' to be comfortable for Mama.

Brennity's quality and services were amazing when I first looked into it. When I moved my parent into the facility, the care was excellent. I was contacted with every fall or medical concern. Over the last few months, the quality has gone downhill. My parent's blood pressure has gone from normal to high and we have not been contacted, has been left in a room so unbearably hot it felt like a sauna when I walked in. The request has been made for assistance with exercise and it has not been honored after repeated requests. The big selling point was the "excellent food" that could be made to order in the dining room. Today we were told that it's no longer made to order and that residents would need pre-order their "made to order" meals. What? When a parent is in assisted living, are they really able to plan what they want to eat for lunch when they are eating breakfast? It appears to us that Brennity is having some issues and for the cost, the level of service is extremely poor. They have been shuffling management and employees around and the ratio of employees to residents has gone down. I will be pulling my parent out of their assisted living facility. I could pay less for the level of care my parent is receiving.

Independent Living, but far.

Cost is $2,500-$2,800 for a one bedroom, seems a bit high. The Apts. have only kitchenettes and no internet service. Meals are served after everyone arrives. Our wait was over 1/2 hour.

Beautiful, new facility. We are hoping for improvements with caregivers, management, activities and food. They are aware of our concerns.

This is a location we toured when looking into options for a loved one. I was impressed by the staff here, they were very friendly and professional. The facility itself and the ground were beautiful. However, the atmosphere of the place was a bit off-putting. It had a very "nursing home" feel, and I did not think it would have been a good fit for my loved one.

The community has a high turnover, so we never know the people who are coming in, and they don't check in on them enough. I think they are understaffed, and that the staff they do have doesn't do enough. We chose it because there was a lot going on when we visited, it looked like it would be easy to get involved. Unfortunately they don't come and get them to join in on the activities, so we find that it isn't happening as much as we had hoped. They enjoy the food. There are some staff that we like. Consistency is a real issue for them. I think their heart is in a good place, and the managment is in a good place. It's not a bad place by any means. They do take too long to take care of the maintenance issues that come up.

only two meals per day.

I did not have a good experience with this community. It looks nice, and they have a good sales pitch, but they do not perform very well if your loved one has any care needs at all. It seemed they were more interested in low maintenance residents, and after a few bouts with infections my loved one was asked to leave. The food was also just absolutely horrible.

All Assisted living facilities are not created equal. Do your home work. check them out in person . ask a lot of questions. Home health services are not good for sliding scale diabetics. A full time RN is needed for accurate care in most states . Med technicians are good for most care but not Diabetics. The recommended facilities did not have the ability to care for a sliding scale diabetic. One Brookdale did (not heritage Tomball), so I moved my mothers furniture in. two days later the director called and said they wanted to split the care 2 shots of insulin by the RN and 2 by a home health care service . I said NO. they did however pay to move my furniture to another non Brookdale facility 1 hour away ,that could take care of my mothers needs. Hurray for Belmont Village west university in Houston TX .

This is a nice community but got the distinct feeling that the community is struggling to survive. The villas were nice but pricing on the high side. Location in Port St. Lucie is not convenient to where I would prefer to live.

This is a older place, check it out closer in - in Round rock, but stores right across the street - do not have to get on a main road. Apts

Stopped by, marketing person had left for the day. Just walked around first floor alone. Beautiful building with exercise facility, but huge building. Aids/nurses had thick accents...

This appears nice place. The cost is way beyound our budget

The facility was pretty nice, but the prices were way out our range. I wish they had not wasted our time and discussed that up front. Anyway, other facilities may be the same but the rooms were very small for the price. It was actually smaller than the nursing home (rehab) mom was in last fall.

When we went it was very quiet, we didn't see anyone, she just showed us an apartment and some hallways leading up to apartments and that was about it. We didn't go at meal time so we didn't try the food but it looked clean enough to me.

At first the place was lovely. My mother-in-law's room was nice and bright. The staff was friendly and helpful. Then managers changed. Apartments were not well-cleaned (we wrote our names in the dust; when I asked about dusting I was told the cleaners wouldn't move any personal items). Nothing was moved to vacuum and the same bits of paper or popcorn would be left for weeks. Managers no longer liked the "old folks" sitting in the lobby area because they dozed off. They became hyper-critical. We were originally told my MIL could "age in place" but as she needed more assistance the managers became more critical and called the family every time there was any problem. It is an independent living facility but they really seem to want very active, younger seniors only. The food was okay but not great. It varied depending on the staff. The chef who was there originally made excellent fresh baked goods but then he left. One big problem is lack of staff--the housekeeping staff is also the serving staff much of the time. Everyone eats at the same time so the wait can be lengthy for food service. There is no real activity director. Most of the activities were provided by the home health providers so they were frequently cancelled. There were few outside trips other than to the weekly Walmart runs. As a final blow, we left a bag of stuff for Goodwill in the apartment when we were moving my MIL to another facility. When we returned to get it, management had told the cleaning staff that the apartment had been vacated and the items were removed--a week before the end of the lease and before we had turned in the keys. Thank goodness there was nothing of value.

Nice facility. However logistically may not work for family members to visit. Also didn't really feel like it was a match for my Mom.