Sagora Senior Living

I was not very impressed with this community and it was not the fit for my loved one.

Unfortunately, since the advent of the Covid-19, this places seems to operate at operation chasos 24/7 - to not make any mistakes [according to corp.] - so as not to lose their management jobs here at Lakeshore Estates. Now we are all working very diligently to get back to some reasonable level of normal. However, corporate keeps stepping in the way.

When we toured they had just changed ownership. The facility needed renovations, but they said that was happening in the upcoming months. The rooms that I saw would not be appropriate for someone using a walker, it was far away from everything. It was also more expensive for the same room size as another facility that we looked into.

This is closer to skilled nursing than it is to assisted living. There is not much for the residents to do. They do not have many activities for the residents. The people in the office are friendly but could be more organized and the staff that work the floor are friendly.

There are a lot of problems. Rooms are not being cleaned, the food has been terrible. Things have seemed to be improving in the last 2-3 weeks

I did not like this facility as much. It seemed not as good as the facility I went with. It reminded me more of rehab than independent living.

This community was a sister community to another place my loved one had been. When was on the tour she was not listening to me and it made me not want to go there.

Bellarose Senior Living is a beautiful gorgeous facility and they do offer a lot of activities, however they do seem to have trouble keeping staff members. The meals are terrible so those could use improvements

Didn't feel like home for my loved one.

When our loved one first moved in all of a sudden the management changed, they lost all their chefs and still have not been able to keep a chef. We are not sure exactly what is going on, but since our loved one moved in it has just been a mess.

This community was independent living only. We saw a lot of residents coming and going, which is great for socialization, but if your loved one up and leaves, who knows what could happen. The staff we met were great, but the building was really old and outdated. They had done the best they could to keep up with the times, but it just didn't impress us that much as far as aesthetics. Instead of walk-in showers, all the bathrooms had bathtubs with a cut-out in the side and some steps, which seemed like it could be difficult for older people and didn’t sit well with us.

Community was clean and luncheon was excellent as food was fresh. The community is isolated and right next to a highway. First apartment shown looked out on concrete wall which was horrible. If there are dedicated rooms for gym/crafts/events - I was not shown them. Library was small. Apartments seemed very small even though sq. ft. is supposed to be large. Did not seem a very lively place.

We specifically chose this community because it felt more like a resort hotel, it did not feel institutional or hospital like. You can rent small homes, apartments, they have assisted living and memory care. The residents can roam indoors and never run out of places to go. Nothing is locked down so you are free to go wherever whenever, the residents have a sense of independence. They have basketball, bocce, lakes and a swimming pool. So if grand-kids come to visit they can swim in the pool, or do the other activities the community offers. Our only issues we had is with the nursing staff, their communication was horrible. They did not seem to know what was going on, and we figured out because the traveling doctor told us they recently lost the head nurse so it was taking awhile for the new staff members to get trained,and everyone was always so apologetic. However, putting the communication aside, the care they showed our loved one was wonderful, this was truly the best place he could of been at. He was only there for two months before passing but our family had such a positive experience.

It was nice. The person I needed to speak to, wasn't able to speak to them directly. The person that gave me the tour didn't seem know the information without looking up the information. Brayden park didn't give me a packet to take home to review.

We did a virtual tour with this community and it was very nice. The tour was good and the staff was very friendly and helpful. They answered all of our questions and gave us lots of information to consider.

I wish I had known that there is a bigger variety of rooms than I was given a chance to look at before my family member moved in. So ask questions about every room plan they offer. We were told his was right by the elevator, but it's halfway down the hall, which I was concerned about due to mobility issues. When we first went, they had so many scooters and chairs in the hall so I was concerned about him getting around. That has gotten better since he moved in. The staff are okay overall. Most everybody I've dealt with has been very friendly, but there have been a few that really don't act like they want to assist you with your questions. There's one person in particular in sales/admissions who always helps us, and she is fantastic. The food is the biggest area for improvement. Options are repeated over and over, even between lunch and dinner, and there's just not a good variety of food. There's' s a lot of spinach, which my loved one doesn't like. Also, they're just a little slow with the meals. Sometimes breakfast starts at 8:00 in the dining room, and it's 9:00 before they get it served. I would still recommend this community to others. It's great for retirees that can come and go on their own, for that type of person. Overall it's good. Its nice and clean, and a beautiful place. The inside space and the outside grounds are well kept, and we like that. The biggest concern is the food really.

It is okay for an assisted living community. I wish I could have kept my loved one at another community. The price is more reasonable here. The staff seems to answer my questions. The food seems to be pretty good.

I would suggest you be careful. You hear things on the way in and they ended up not being true. They have lost some of my loved one's belongings and others were missing from their room. The communication with the caregivers was ok and the communication with the management team leaves something to be desired.

We toured this community and the tour was ok but the staff was very friendly and answered all our questions. The facility was older though.

We toured Landon Ridge and it was a nice and pretty facility but way over priced. It is overwhelming because what you see on the outside is not always what you see on the inside. I was paying close attention to the residents and I did not see any smiling faces.