Sagora Senior Living

only two meals per day.

I did not have a good experience with this community. It looks nice, and they have a good sales pitch, but they do not perform very well if your loved one has any care needs at all. It seemed they were more interested in low maintenance residents, and after a few bouts with infections my loved one was asked to leave. The food was also just absolutely horrible.

All Assisted living facilities are not created equal. Do your home work. check them out in person . ask a lot of questions. Home health services are not good for sliding scale diabetics. A full time RN is needed for accurate care in most states . Med technicians are good for most care but not Diabetics. The recommended facilities did not have the ability to care for a sliding scale diabetic. One Brookdale did (not heritage Tomball), so I moved my mothers furniture in. two days later the director called and said they wanted to split the care 2 shots of insulin by the RN and 2 by a home health care service . I said NO. they did however pay to move my furniture to another non Brookdale facility 1 hour away ,that could take care of my mothers needs. Hurray for Belmont Village west university in Houston TX .

This is a nice community but got the distinct feeling that the community is struggling to survive. The villas were nice but pricing on the high side. Location in Port St. Lucie is not convenient to where I would prefer to live.

This is a older place, check it out closer in - in Round rock, but stores right across the street - do not have to get on a main road. Apts

Stopped by, marketing person had left for the day. Just walked around first floor alone. Beautiful building with exercise facility, but huge building. Aids/nurses had thick accents...

My friend used to live at HarborChase but they wouldn't take her back because she was beyond assisted living. There was no care. They didn't do anything. She was responsible for taking care of herself which she really couldn't do anymore. The only thing they did was they administered her medications. Other than that she wasn't being tended to at all.

This appears nice place. The cost is way beyound our budget

The facility was pretty nice, but the prices were way out our range. I wish they had not wasted our time and discussed that up front. Anyway, other facilities may be the same but the rooms were very small for the price. It was actually smaller than the nursing home (rehab) mom was in last fall.

When we went it was very quiet, we didn't see anyone, she just showed us an apartment and some hallways leading up to apartments and that was about it. We didn't go at meal time so we didn't try the food but it looked clean enough to me.

At first the place was lovely. My mother-in-law's room was nice and bright. The staff was friendly and helpful. Then managers changed. Apartments were not well-cleaned (we wrote our names in the dust; when I asked about dusting I was told the cleaners wouldn't move any personal items). Nothing was moved to vacuum and the same bits of paper or popcorn would be left for weeks. Managers no longer liked the "old folks" sitting in the lobby area because they dozed off. They became hyper-critical. We were originally told my MIL could "age in place" but as she needed more assistance the managers became more critical and called the family every time there was any problem. It is an independent living facility but they really seem to want very active, younger seniors only. The food was okay but not great. It varied depending on the staff. The chef who was there originally made excellent fresh baked goods but then he left. One big problem is lack of staff--the housekeeping staff is also the serving staff much of the time. Everyone eats at the same time so the wait can be lengthy for food service. There is no real activity director. Most of the activities were provided by the home health providers so they were frequently cancelled. There were few outside trips other than to the weekly Walmart runs. As a final blow, we left a bag of stuff for Goodwill in the apartment when we were moving my MIL to another facility. When we returned to get it, management had told the cleaning staff that the apartment had been vacated and the items were removed--a week before the end of the lease and before we had turned in the keys. Thank goodness there was nothing of value.

Nice facility. However logistically may not work for family members to visit. Also didn't really feel like it was a match for my Mom.

I LOVE the environment, the staff and the facilities.

It was nice, but one thing that is a deal breaker is there is not a full kitchen in the apartment. Mom would have to have the option to cook in her own place.

It's a much larger facility. Too large, to the point that my dad didn't get the attention that he needed. There were 3 floors and an elevator. It's a really nice facility; very elegant and the food is okay. It's a little bland, the food is, but the facility is really nice and the service is average. When my dad was there, they were supposed to clean his room everyday and that wasn't always the case. If you have somebody that doesn't really need a lot of attention then it's probably a great place but if you're looking for a secure facility this is probably not the right place.

They really had little to no activities for the memory care unit. They didn't seem to have enough people working for the number of residents they had. The food was fine and the staff was friendly, really the only issue is that the memory care unit seemed understaffed while our loved ones were there. I would cautiously recommend this community, just check to ensure you are comfortable with the staff to resident ratio.

I ended up moving my dad out, I didn't really feel like they were able to meet his needs. He was beginning to decline with his memory and he needed more assistance and I expressed my concerns about them needing to prompt him more but he wouldn't rememebr to bathe or take out his dentures. I wasn't comfortable that he wasn't going to bolt out of there; I would even come in the side door and the alarm went off but it was just a ding and I didn't feel like it was secure enough. They hjad too many patients to deal with and they just couldn't give him the care he needed. When we were signing up we were talking about decline and they said they would be able to assist him more and retest and evaluate him, and they did that once but he was changing so rapidly; they had less staffing than what a memory care unit would have so it wasn't a good fit for him anymore.

No individual laundry facilities. No accessible transportation van. Good floor plans but low-end finishes. No stove, no diswasher, no microwave. Expected each for independent living.

They give you false information when they are trying to sell you the community. They tell you everything they offer and what they provide but then there is no follow through and none of those things happen. The meals have been cut in half and there have been times when the residents have waited at least an hour just to get food. When you need maintenance done it is impossible to get it done, you fill our work order but no one comes and fixes the issues. It really seems like a nightmare as the days go on it seems to be getting worse. They tell you certain things are included in the price but when you receive your bill you see additional charges for those things. You have to pay extra for the monitor device and if you need an extra handrail or stool you have to pay extra for that as well. I would be careful when looking into this community and would ask a lot of question and ensure things are put into writing. They will tell you what you want to hear to get the sale.

It was alright, not great. Bad smell as we walked in and rooms are okay for the price.