Sagora Senior Living

We were initially under the impression that a nurse would be there at all times, and that is not the case. That being the case, our experience has not been what we expected in the care services department. It is a nice place for what it is, but for someone who needs 24/7 care all the time it is not what I would hope for. It would have been nice if there had been a better screening process up front to determine our needs and make sure we are set up in the best manner possible to fulfill them.

My loved one really likes it, but I wouldn't recommend it. It really should be labelled an independent living place. There are a lot of extra charges for more care if they need more things, and they will send you out to the hospital for the smallest things. The apartments are large so that is a plus, and it's clean, and my loved one is happy, even if we aren't.

Understaffed- slow response time to emergency button calls. No RN on duty= unqualified activity director- many safety concerns- small number of compassionate staff members. Food adequate. Do not follow special diet needs.

The staff is very friendly at first and then come busy days when assistance is spotty. . She has really benefited from Mike in physical therapy. A few more of the staff members are kind and compassionate, but certainly not all. Laura and her two daughters; Quanah, and Joyce will do whatever it takes to make my mother comfortable. Staffing cuts have really affected care, especially on the weekends. A new chef has joined the staff during the last month and food quality has plummeted. They serve large portions of meat but not many cooked vegetables. Mother has had times of illness when she could not come to the dining room. If she does not call to remind them to bring a plate, it just doesn't come and she goes hungry. I wish I had known all of this sooner.

Overall pleased. Lots of employee turnover. No registered nurse available. Most employees are CNAs .

My frustration is that they don’t return phone calls. The food is very good. Make sure you get every promise in writing. The staff is pretty good and they are the best feature of this community.

We loved living here. Lots of intellectual activities and the buffet is a bonus. However, they increased our rent $3100 a year within one year for no additional services. They expect the tenants to haggle. We are sad to move.

Good information, but no vacant rooms at this time, Robin was very helpful

Great tour but prices at this time to high for consideration.

The manager also has this complex and told us the prices were slightly higher so once again out of our price range.

Julie, 1/2 story with memory , studio $4600, extra $ dog size? movies, popcorn, routine = bland sounding. safe terrace

Managed to lose my packet already. It was nice, new.. Lovely outside courts but the rooms are really small for the money and the calendar seemed to have a lot of Walmart shopping (right across the street) and I would have to look closer at amount of real trips, though there were some... It was sure expensive, as I recall and no deals at all.

This is a beautiful community and location; however, the rates are very high for the services provided.

Too big and 'grand' to be comfortable for Mama.

Brennity's quality and services were amazing when I first looked into it. When I moved my parent into the facility, the care was excellent. I was contacted with every fall or medical concern. Over the last few months, the quality has gone downhill. My parent's blood pressure has gone from normal to high and we have not been contacted, has been left in a room so unbearably hot it felt like a sauna when I walked in. The request has been made for assistance with exercise and it has not been honored after repeated requests. The big selling point was the "excellent food" that could be made to order in the dining room. Today we were told that it's no longer made to order and that residents would need pre-order their "made to order" meals. What? When a parent is in assisted living, are they really able to plan what they want to eat for lunch when they are eating breakfast? It appears to us that Brennity is having some issues and for the cost, the level of service is extremely poor. They have been shuffling management and employees around and the ratio of employees to residents has gone down. I will be pulling my parent out of their assisted living facility. I could pay less for the level of care my parent is receiving.

Independent Living, but far.

Cost is $2,500-$2,800 for a one bedroom, seems a bit high. The Apts. have only kitchenettes and no internet service. Meals are served after everyone arrives. Our wait was over 1/2 hour.

Beautiful, new facility. We are hoping for improvements with caregivers, management, activities and food. They are aware of our concerns.

This is a location we toured when looking into options for a loved one. I was impressed by the staff here, they were very friendly and professional. The facility itself and the ground were beautiful. However, the atmosphere of the place was a bit off-putting. It had a very "nursing home" feel, and I did not think it would have been a good fit for my loved one.

The community has a high turnover, so we never know the people who are coming in, and they don't check in on them enough. I think they are understaffed, and that the staff they do have doesn't do enough. We chose it because there was a lot going on when we visited, it looked like it would be easy to get involved. Unfortunately they don't come and get them to join in on the activities, so we find that it isn't happening as much as we had hoped. They enjoy the food. There are some staff that we like. Consistency is a real issue for them. I think their heart is in a good place, and the managment is in a good place. It's not a bad place by any means. They do take too long to take care of the maintenance issues that come up.