Sagora Senior Living

I’m very happy with how well the staff have managed to keep consistent safety measures in place during this pandemic. It changed so much about the residents’ daily routines, and staff seem to be doing the best they can. One issue worth mentioning is that the weekly apt cleaning was dropped to biweekly. That’s not often enough, especially for elderly people. Lots of accidents happen often. There has been a noticeable odor in the hallways coming from some rooms. I recommend either hiring more staff and go back to a weekly schedule, or drop the rent as residents are paying the same for fewer contracted services. They may need that money to pay for home health services to maintain cleanliness and sanitation.

I love [names removed] for their Hard Work at keeping my room looking good and serving my meals. Also [name removed] for always being there to answer my questions and get me everything I ever needed.

This is not a good fit for a person with higher end care needs. The staff was really good. The food was just okay. The room size and layout of the community was nice. They did not have much outdoor space.

A safe, reliable, patient and helpful driver is a typical description of the bus/shuttle driver @ Landon Ridge, [name removed]. Always there to transport, load packages and unload them from shopping trips and ever-ready to lend a hand ! Always on the "Driver of the Month" list !

enjoy

It is a very nice facility. The staff are very courteous and helpful. It is clean and they do a very good job with activities. The food at lunch and dinner could be improved. Breakfast is good.

My wife and I moved to the BRENNITY,Melbourne Fl in May of 2018. When we moved into our cottage it was very nice, - people were friendly, employees were friendly and helpful, and the food was delicious. Around the last of November or the first of December everything changed for the worse. Decisions by local managers as well as people from corporate changed our transportation arrangements, we had to wait three weeks to go shopping (at Christmastime!), we could only get free transportation to doctors on Tuesdays and Thursdays, and extreme costs were charged for other trips. The food became noticeably worse and folks began to move out. After a short period of time a group of home office employees came in and had a meeting with all concerned residents. All of the local managers subsequently disappeared, and some of the home office people were assigned to get things in better shape. One of those folks was assigned to the kitchen and dining room and the food returned to very good with a good, experienced person left to manage until a new, permanent, manager could be found. The temporary Brennity manager, [name removed], has made a wonderful difference. We will hate to see her leave us. Thanks for the opportunity to leave these remarks. [Name removed]

I really like this place except for the food which is pretty bad and quite unhealthy.

This is a very nice option for an independent senior. If the senior recognizes their medications, can walk, eat without assistance, bathe and groom without assistance and has no signs of dementia or confusion then this is a very good community to consider. Residents are on their own. There are no nurses or doctors on staff. There are expensive ala carte “sitter” options from a healthcare office located in the building. Three meals a day in a dining room setting or meal delivery option. The dining room serves the better food options otherwise you take whatever they drop off in your room. Telephone service and internet service in your room is not included in your monthly fee. Your fee includes electricity, 3 meals a day, water, housekeeping once a week, cable and your rent. The workers are friendly and managers are very nice. They provide lively entertainment and activities.

This is a great community if your loved one is independent and mobile. The food service in the dining room is very nice. The food is tasty and reminded my mom of her home. Her favorite meals were breakfast and lunch. This really isn’t the right facility if your loved one has dementia or a medical issue that requires skilled nurses like LPNs or RNs. This facility is truly independent. The emergency necklace is a bonus if your loved one is able to press the button, it automatically dispatches emergency units which I observed quite often. Basic sitters are available for a rather costly price. The apartment bathrooms need to be renovated for handicapped access because I am sure there are lots of falls. You really have to assess the level of care your loved one needs because elderly people will need lots of help and that’s just not included in the basic rent, the extra prices for assistance is extremely expensive. The building is not secure, doors for access are locked at 7:00 but residents can leave at any time that’s why Alzheimer’s residents should not reside here. Also, anyone can access the building from 7-7 without questions so I would be concerned about my elderly loved one who might be confused. Over all it’s good for independence. Cable, meals, laundry all included environment. It’s all inclusive.

I toured this facility while looking for a place for my Mother. The staff here is very nice and while I was here they seemed to treat all of the residents with respect. The marketing director who gave us the tour was friendly and answered all of the questions I had. However, I just didn’t get a good vibe from this community and it was too large for my mom. I would recommend this facility to other families.

My husband is at this beautiful community. The decor is very nice. They treat him very well, very caring. They are just always understaffed. This is one of the reasons I chose Waterview I was told there would be 1 caregiver per every 4 residents. And the other reason is the room set up opens up into the common area where the staff is. I feel more comfortable this way. They try to engage him to join the daily activities. The dining area is nice and the food is good. I also wish they would do his laundry quicker and not to put wet soiled clothes in the basket.

We toured Heartis and were very impressed. It's a beautiful property and is close by, but my loved one was worried about what would happen to her if her care needs increased. They don't have all levels of care here, and she was hoping for a place where she could settle and grow without having to move communities if she needed higher care.

When I toured this community it was nice and clean. The staff was friendly on our tour. They were helpful in answering all our questions. But we chose a different community.

I find it hard to rate this community as my loved ones have not been here very long. They seem to be pleased with the change. The staff have been helpful. The food is good and there is a good variety of options. The community is clean and my loved ones have started to participate in the daily activities.

This looked like a beautiful community when we visited. The people we met seemed friendly and helpful. They offer some nice amenities including a beauty shop and a game room. This community just did not seem to be the right fit for my loved one

For the most part my mother seems to be enjoying her time here in this community. It is a nice facility, and I'am pretty satisfied with her move here. I haven't had much interaction with the staff, but the security gentlemen I encountered have been polite, and kind. At the moment they are working on fixing something that is causing a bad odor around the community. I would say the room could use some updating. However she is in good, safe community, and I would recommend it .

This community looked beautiful and shiny from the outside and when you first walk in. The person at the front desk however did not seem very welcoming. The person that took us on tour was nice. This community was a little more expensive than what we were looking for. They do charge for additional services as they are needed. The rooms were not very big and it felt like an institution.

Our tour and initial information were very helpful. The facility is well appointed and the majority of the staff are very friendly. Unfortunately, our family members moved in the week Brennity of Fairhope was going through some administrative changes which created some confusion and communications were mishandled. The food has been less than advertised, but we've been assured it will improve due to the hiring of a new culinary director. We are hopeful and this week should see improvements. The location is great and they have lots of activities. We hope that our family members become more involved and better acquainted with the facility and staff in the near future. The apartment is very nice and their view of the courtyard is lovely.

Very Nice tour, but not the one for us.