Sagora Senior Living

They’re good. They’re just expensive. It’s a very nice place. It’s a worthwhile while. It’s just it’s on the higher end of the spectrum on price. The food is excellent. There were some concerns with the laundry. There’s always been enough parking.

US Memory Care Colleyville is a nice place. People are extremely friendly. The different wings makes it comfortable and spacious. The rooms are nice and the place does not feel crowded. My mom feels safe and secure. The staff takes good care of her by administering her medication, providing 3 good meals per day and striving to get her involved in activities. In general, these types of assisted living locations are not cheap. For the fee, I would prefer to see more variety in the meals (and some better meals). I would also like to see more "brain" activities by using iPads or PCs to stimulate their memory. I think puzzles and throwing the ball around are good, but does not challenge everyone in the location. Finally, although the staff care takers are extremely nice and friendly, there's a perception that most of their work is "baby sitting". Sometimes, they are just sitting around on the couch with the residents. I would suggest that those are times to segregate the group and spend time on "brain" exercises or other activities with some of the residents. Overall, I'm pleased. Still, there's always some room for improvement to enhance the value of the experience.

It was OK, passed the smell test when you went in and for the most part the people did him OK. There's not a whole lot they had to do, but some of the staff was iffy. My dad walked out of the place twice and the called me to tell me that he couldn't stay - I didn't think that was a good way to do that. The place was too huge and I didn't feel like he got the care that he needed. It was literally right on my way home from work and they were very prompt with paperwork so I was a little disappointed that they said he had to leave.

They've been very very good to my mom. We feel that she's safe here. They watch after her medically and overall it's a good place. Sometimes they're a little slow on doing repairs around here but other than that it's great. This is the first place she's been and it was the nicest of anything I looked at - and I looked at a lot.

The apartments only had a fridge, microwave and sink, and my mom likes to tinker in the kitchen, so this wasn't really an option. They were smaller, and it was a lot older. it was right by the railroad tracks so it was extremely loud. It was walking distance from a lot of different shopping options, but that didn't make up for the fact that it didn't have a kitchen. The residents didn't seem engaged. We observed a meal, and none of the residents were talking.

It's very nice but they only provide one meal a day and it's a more elite organization than we were interested in. Not only that but it was dark. The rooms are small and they're dark and they have a full kitchen, which I guess since they only give one meal, might be handy.

My father had to move from another state to be close to me. We found university oaks to be clean, friendly, and they serve delicious and nutritious food!! He has been there 7 weeks and is enjoying the food and exercise programs. They provide activities and "field trips" for the seniors. It is good for him to be able to be independent while having staff and new friends watch over him. So far it is a great choice for him and my family. He does wish they offered more activities on weekends but they keep them busy during the week!!!

The Brennity is one of the nicer assisted living areas in the area. It is clean & has a beautiful setting. We were able to get a discounted rate as they are going thru some management changes. All the staff have been very pleasant. We are encountering more additional charges than we thought I think you just have to build this into the price. t's only been a few days but everyone has been very helpful. Amy in the marketing dept. is great.

He was independent living and it worked out well enough. He had a back door onto a patio that actually went outside and he had a real bedroom. He liked it well enough, the only real complaint he had about it was the dining room. To keep the prices low, and the prices are very reasonable, they had carts and would start on one end of the room with coffee and water and then start back over with salads or the next thing so dinner would be as long as an hour and a half. If you got there late you got whatever they were serving at that point in the rotation. My dad wouldn't eat because he didn't want to be in the dining room that long.

They appear to be understaffed. All of the problems that communities like this have seem to stem from being understaffed. They advertise 24/7 care but sometimes residents have to wait 30 to 40 minutes to get a staff member to help them to the bathroom. When you are paying upwards of $6,000 you expect your loved ones basic needs to be met all the time. The most challenging thing about US Memory Care is that they appear to be understaffed. My parents are genuinely pleased with the facility and the staff and they appear to be happy there. However, my father is starting to complain about the quality of the food and the repetitive nature of what is being provided. According to a recently published weekly menu, five out of the seven days in the week the residents were served sandwiches for dinner.

We recommend the staff with just a few tweaks to some experiences. Maybe an option to add for those who care to have a little more flavor in food. Provided seasoning packets at their risk, but our loved one likes the apartment and the people there.

I like the people of course ....the food could improve though. I would recommend this community to others

I have nothing to compare the value to. Staff members very friendly and always helpful and available. The meal schedule could be improved.

I liked the location and how nice the staff was. Everyone there seemed to like their job. I do think we were mislead on how " mentally with it" the residents are. VERY few, if any, are really functioning in the real world, so to speak. It seems that almost everyone has glaring memory and behavior issues... not just small issues. As a result, my sister has not really found friendship or bonded with her neighbors. It seems to me, most of these folks are in a different category than she is. We were kinda led to believe there were several others in similar conditions as she is, but that is not the case.

They need to install cameras in the hallways. The chef is great, servers quite efficient, most residents friendly. The programs fun. Beware theft. I had $[removed] loss from my apartment & management didn't feel responsible, even though they had checked out the key & not made sure it was checked back in. That's why I moved. Make sure you get insurance & also install cameras.

The independent living is extremely independent. They do the bare minimum and dont necessarily look out for resident's safety even when asked, which I understand liability wise but othet facilities offered 10am check ins for ALL residents. They only offer free breakfast and dinner which wasn't explained to us in the beginning only that two meals were free. Dining staff and cleaning services/maintenance are the best staff when it comes to warmth and caring.

Overall everyone is very friendly. There has been a lack in communication between facility and myself as far as medication (lack there of), progress, and status. There seems to be a high turnover of staff in our 6 weeks.

New management at Hawkins Creek has changed conditions quite a bit. Aides are not attentive to patients, rooms are not cleaned, and clothes disappear. One med aide was was rude. I watched them sit down and talk ignoring patients. Only a few of the experienced aides would even talk to visitors. Very disappointed for the price

one of the amenities is supposed to be a weekly cleaning of his apartment. He's been there 4 months and has only gotten 1 cleaning. Apparently they can't keep staffed. it is extremely difficult to get ahold of anyone. We're promised countless call backs that never happen and are told the person we need to speak with is never there when we call, even when we call during the times they told us previously they would be there. he has complained a lot about the food. We came a few times to try it, but I feel they take extra care to only make our plates good when we're visiting, not for every day. a lot of the amenities aren't happening. There has been no van driver or cleaning for months.

Communication was an issue. Staff was caring. Food was good Activities were good. Friday happy hour with live music was always fun