Sagora Senior Living

The wifi could improve. It's not strong enough for the rooms and you have to go down the hallway for it to work.

They need need more help at HEARTIS. They are understaffed. For example when they move dad they pick him up by his shorts and it gives him a huge wedgie. I just don't think the staff are trained properly. We are working with them on it. The food is okay. We have been happy with the people. One time my mom said the staff said that dad didn't get his medicine because he didn't come to breakfast. I don't think that should be happening. He should get his medicine no matter what. Rhonda there is fantastic. The interaction that I have had with the staff has been good. But some of the things I hear really need improving.

At The Brennity at Fairhope the food needs improvement. It is just not good. That really needs improving. They also need better integration of new residents. The facility does not have central heat and air. They are just window units.

Our grandmother has been here one month. So far we have been pleased with the staff politeness, cleanliness, and the varied selection of activities. One of the things we observed while checking Heritage Place out is that the residents all seem to be in good spirits.

I have been here one month. Residents and staff are very friendly and welcoming. The food is good and there is a large choice of items. 2 meals, continental breakfast and one other come with monthly rent. It would be nice if breakfast was served a little later(cutoff is 9 am) for late sleepers. Also could use a bit more variety in breakfast menu. Exercise programs are varied and I like several of them and do try to attend. There are not many evening or weekend activities. Could be improved. Also need variations in non-exercise activities.

Just been in for a week,but seams good.

One of the main things, being that it's a brand new property, they don't even have office hours and to me that would seem like the time to have some. The main doors close at 8 pm and you can't get in unless you put in the number, and it's just a little hard to get use to. It's safe in that respect, its just hard to get things to her when we need too. It's a new property, so i'm sure there's a lot of kinks to work out, it just hasn't been as smooth a transition as we hoped. But my mother likes all her the residents she has met so far.

Rosewood Estates is a very nice place. I am living there now and the people here are very friendly and helpful. For my particular circumstance I am on a very small tight limited fixed income and it can be a little difficult to make everything work financially.

The meals have gone downhill. This is a very important feature for senior citizens. Presentation is very good, but I find myself eating less and less when visiting my mom. They have the same chef, so that's not apparently the problem. I think they may be using a lot of frozen vegetables and overcooking them. There should also always be an alternate entree, other than chicken. I'm wondering if it's all pre-packaged food, which it wasn't before. The residents are not happy, and the food is what originally brought most of them here, according to them. Mom is now in a 2BR, and receiving a lot fewer services and amenities than were pointed out to us as included with each apartment at no extra charge. I'm beginning to wonder, but it is a nice facility.

We love the "at home" feel of Rocky Ridge & the people who live there are friendly & welcoming. Their "aging in place" policy made it a viable consideration for my dad who's health is failing. At Rocky Ridge he can be surrounded by people who are active & alert, while he still receives the assistance he needs from one of their onsite care providers (not affiliated with Rocky Ridge). We chose "Angel of Mercy" & he really enjoys the men from this company who help him with his meds/mobility issues. They make Rocky Ridge a good choice for him. Note: the sales staff was poorly informed (which was frustrating), and the management staff are all fairly new, but we chose the location because the residents were friendly and welcoming and felt like people my dad could be friends with. On the downside, his apartment wasn't ready as early as we were promised, he's been there two months and they still haven't taken his picture for the veterans wall, and he still doesn't have his name tag - small issues in the grand scheme of things, but if you tend toward micro-management, the lack of follow-through could be irritating. All in all, Rocky Ridge has a "feel" of home, not a hotel, resort or nursing home. They have activities for residents often - some of them resident driven (music, dancing, crafts, bingo, games, etc) & the atrium has a grand piano, bird aviary & comfy chairs. You can often find groups of people, rolling walkers & scooters in the atrium & on the front porch at the right time of day. Meals are served in the dining room just off the atrium & their service is fairly slow paced - a bonus for my Dad, since that ensures he's really with people for a good amount of time every day. (It might be too slow for others - I just think the pace works well for [removed] We visited mostly assisted living sites in the Birmingham area - some of which we also liked - but this independent living facility had a mix of residents who are active, sharp & enjoyable, along with the extra help he needs available onsite. A win/win. (Note: The price quoted with this review is for a one-bedroom apartment, but they have a range of units in this facility. Two onsite companies of care givers are available to hire independently for an additional fee, depending on your needs.)

Put my stepdad there about nine months ago. He is in a shared room. The place is clean, the staff tries. Doesn't smell. The food is good. But as with most facilities of this type, there are always issues. Clothes lost, etc. There is quite a lot of turnover with employees there as I suspect most of these places. He has settled in fairly well. I will say for being a level one client that doesn't need much help, except with meds (as all are required to do) it serves the purpose. I was not pleased that they raised the rates $150 a month in the nine months since we put him there. One more thing I would think would be nice is if they had therapy dogs brought in. I was told they had them, but to my knowledge it's never happened. I think the people would love that.

I think it's going well. My parents aren't real happy with the food. There are a few concerns on some maintenance, and cleanliness issues in the room. My loved one chose them because they were pretty reasonable in price, it's pretty clean, and really friendly.

The people who work their, care very much about each person who loves there. Great atmosphere and lay out of the campus. Really beautiful outdoor area.

They are really good about getting to know everybody (clients and family) and are very friendly. It did take about 6 weeks to get the cable worked out, and I ended up having to contact the cable provider myself. We still haven't worked out the wifi situation (my dad is pretty technical for an older guy and wants wifi). The food is either really good or really bad. Simple foods like chicken are ok, but Mexican dinners, chili, Reuben sandwiches, etc., are not that good. I wish the cleaning of his room was a little more thorough.

I am not local so I don't get the chance to visit my dad as often as my mom does so most of my comunications is feed back from her, she is also responsible for paying the bills. When we admitted my dad in July there was a 10% discount offered to vets that we were able to take advantage of making his monthly fee $4455. After the first month his monthly fee went up to just over $5000 because they said that his incontence justified an extra charge, so much for that 10% discount. Although it states in the contract that they can do this, we told them he had this problem when we admitted him. Then other charges started showing up on the bill and when the billing department was questioned about them they couldn't explane them so they were deleated. I guess what I would suggest to anyone admitting a loved one into any facility is to make frequent visits and make the staff realize that you are keeping an eye on whats going on or else your loved ones may not get the kind of care you expect..

I am not local so I don't get the chance to visit my dad as often as my mom does so most of my comunications is feed back from her, she is also responsible for paying the bills. When we admitted my dad in July there was a 10% discount offered to vets that we were able to take advantage of making his monthly fee $4455. After the first month his monthly fee went up to just over $5000 because they said that his incontence justified an extra charge, so much for that 10% discount. Although it states in the contract that they can do this, we told them he had this problem when we admitted him. Then other charges started showing up on the bill and when the billing department was questioned about them they couldn't explane them so they were deleated. I guess what I would suggest to anyone admitting a loved one into any facility is to make frequent visits and make the staff realize that you are keeping an eye on whats going on or else your loved ones may not get the kind of care you expect..

A very clean and pleasant facility. Staff is both friendly and caring. Cost may be an issue for some potential clients.

Overall we have had a good experience. The monthly rent appears to be a little higher than some others, but that is out weighed by the convenience factor for the family. The staff is very friendly and generally very willing to help. It is nice to feel that Mom is in a safe environment and ever watchful eyes looking out for her when we are not around. A good experience so far.

We've been generally pleased with service at Adante San Antonio. The facility itself is a nice, clean building, and the accommodations for the residents all seem nice as well. They also do a good job with the food.

We did not have a good experience here at all. The facility itself is very nice, the apartments are a good size, and they keep everything clean and well kept. However, one of the administrative staff has been very unpleasant to deal with. I felt like he told us what we wanted to hear before we moved in, and then after our loved one was moved in he became very rude and unprofessional. There have also been issues with the caregivers being inattentive, and the meals having very small portions.