Sagora Senior Living

They've been very very good to my mom. We feel that she's safe here. They watch after her medically and overall it's a good place. Sometimes they're a little slow on doing repairs around here but other than that it's great. This is the first place she's been and it was the nicest of anything I looked at - and I looked at a lot.

The apartments only had a fridge, microwave and sink, and my mom likes to tinker in the kitchen, so this wasn't really an option. They were smaller, and it was a lot older. it was right by the railroad tracks so it was extremely loud. It was walking distance from a lot of different shopping options, but that didn't make up for the fact that it didn't have a kitchen. The residents didn't seem engaged. We observed a meal, and none of the residents were talking.

It's very nice but they only provide one meal a day and it's a more elite organization than we were interested in. Not only that but it was dark. The rooms are small and they're dark and they have a full kitchen, which I guess since they only give one meal, might be handy.

My father had to move from another state to be close to me. We found university oaks to be clean, friendly, and they serve delicious and nutritious food!! He has been there 7 weeks and is enjoying the food and exercise programs. They provide activities and "field trips" for the seniors. It is good for him to be able to be independent while having staff and new friends watch over him. So far it is a great choice for him and my family. He does wish they offered more activities on weekends but they keep them busy during the week!!!

The Brennity is one of the nicer assisted living areas in the area. It is clean & has a beautiful setting. We were able to get a discounted rate as they are going thru some management changes. All the staff have been very pleasant. We are encountering more additional charges than we thought I think you just have to build this into the price. t's only been a few days but everyone has been very helpful. Amy in the marketing dept. is great.

He was independent living and it worked out well enough. He had a back door onto a patio that actually went outside and he had a real bedroom. He liked it well enough, the only real complaint he had about it was the dining room. To keep the prices low, and the prices are very reasonable, they had carts and would start on one end of the room with coffee and water and then start back over with salads or the next thing so dinner would be as long as an hour and a half. If you got there late you got whatever they were serving at that point in the rotation. My dad wouldn't eat because he didn't want to be in the dining room that long.

They appear to be understaffed. All of the problems that communities like this have seem to stem from being understaffed. They advertise 24/7 care but sometimes residents have to wait 30 to 40 minutes to get a staff member to help them to the bathroom. When you are paying upwards of $6,000 you expect your loved ones basic needs to be met all the time. The most challenging thing about US Memory Care is that they appear to be understaffed. My parents are genuinely pleased with the facility and the staff and they appear to be happy there. However, my father is starting to complain about the quality of the food and the repetitive nature of what is being provided. According to a recently published weekly menu, five out of the seven days in the week the residents were served sandwiches for dinner.

Brennity started off great. But as time went on they could not keep staff and it was hard to get answers to anything happening. Mom took a fall during the night, don't know how long she was on the bathroom floor. Broke her hip, collarbone and arm. That was in [date removed]. She went to hospital and then rehab. We brought her home as I relocated to AL to take care of her. She came home in [month removed] and passed at the end of [month removed] We are still waiting 9 months later for our refund from Brennity of prepaid expenses. Always someone new is handling it whenever I call.

Your host in guiding me was very helpful. I was told something on this property that have not happened. But she is safe and happy at the moment. Hope she doesn't out grow it. The dining has been a struggle with maybe 3 cooks since she moved in April. I know it has been a company change but the food should be the star...Her location is key for me and family. The staff are very friendly and helpful. Her room is perfect for her needs. With laundry and bed cleaning

My dad is well taken care of but there's been a complete turn over in staff and the billing keeps getting messed up.

The staff is great! But their billing process leaves much to be desired. Ownership change and too many changes. But the staff were wonderful.

If they are relatively self sufficient then the facility is good. Nice location, good food, plenty of activities. If they need more assistance, the facility is quite lacking. Medication administration is awful - they ran out of my mom's medication and didn't tell me until I inquired 10 days later because her sugar was out of control. They have lost paperwork that was turned in to get her on their pharmacy network. They were not getting her for meals (this was finally corrected). They have turned over several people that are in charge of these types of tasks so I am hoping the new people will get it under control.

The staff in memory care were very kind to my Mother. Administratively, I had to move my Mother's room 3 times in 6 months.

At first my dad really enjoyed it, then they were bought out by a larger corporation based in Texas and since then things haven't been great. They cannot keep staff, especially in dining. Currently they are without a chef, so meals are being catered in rather than the resident having the choice of food like offered when my dad moved in. Rates also increased after this new corporation took over.

I didn't rate any as 5 as 5 means perfect to me and no place is perfect. Waterview is wonderful and I'm glad to be here. It's a great place & I especially enjoy all the daily activities they offer.

Charge for every thing. Just fired a lot of staff and managers. No good reasons that I saw

The food is awful. The service in the kitchen is awful. They charge extra for services for people in wheelchairs and using Rolators. We make our own activities, they don't. The administrator is usually too busy to talk to us. The cleaning people are not friendly. The washing machines and dryers don't work on some floors

She's actually quite unhappy and looking to move again, so I guess we can take that for what it's worth. FS Beautiful grounds, nice residents. Not for people who are visually impaired.

The room/facility was clean and the staff was nice. They did not always knock when entering the rooms, sometimes just walk right in. If you were a few minutes behind getting to the dining room for food, you basically would get whatever is left instead of what was being offered to everyone else. My dad's shower was overflowing and the solution was for him to use another resident's shower after waiting a couple of weeks to get it fixed. There was no emergency maintenance and the CNA working in the building seemed to carry that role a lot. Overall, it wasn't horrible, but for the money you are spending, there can most definitely be those improvements.

The staff at Lynridge are extremely friendly & knowledgeable. We were ready to have my mother become a resident in the memory care facility. [name removed] there was super knowledgeable and knows her stuff about dementia. Our issue came from the contract & requirement that family must sign as a financial guarantor & be responsible for funds if the residents doesn't have funds. They refuse to alter this and said that all facilities would require it. They refuse to put into email or writing of any kind otherwise. I found the very next place we visited that Lynridge is mistaken. I found another place for my mother easily where we only had to sign as power of attorney and not as financial guarantor and it specifically states that family is not responsible with their own finances. So beware of the contract at Lynridge. To top it off the price at Lynridge is quite expensive compared to other places. They did lower their price but compared to the place we ended up with, they are rather high