Sagora Senior Living

We have had some issues with the billing at Heritage Oaks. Bills do not come in timely manner each month so we have to stay on top of it. We chose them because they were welcoming. This facility had everything we wanted, with common sense policies, and not a bunch of restrictions that were not proven. The entire facility was redecorated this year and is clean and comfortable. The dining options are terrible most of the time. Menus come from corporate the food is not bad it's just not well thought out. They need to do a better job letting new families know what services are available such as weekly transportation to Dr appts , and on staff physician that comes weekly to see any residents that can't get out to doc. That has been a lifesaver for us. Our problem was that we didn't know everything they had available for several months- seems like the facility could put together a packet with all that info for families at beginning. Overall, our experience has been good and my loved one is happy at this facility.

I've enjoyed my experience at Holiday Prairie Rose. The staff have been very helpful and seems to genuinely care about the residents. There are meals provided and activities to assist with socialization with other residents.

our family had an in person tour with Stonefield Assisted Living and we thought it was a really good tour experience, but ultimately was not going to be the correct place for our loved one.

We had a good tour experience with Elison of Pinecrest. It was a nice facility, but a little more outdated. That was the main reason we went with another facility.

I was mislead about moving here. I love the people here and do not want to hurt anybody. I just think I should be able to remain in this apartment.

We picked this community, because of the good sales people. They need the hallway carpets replaced, or cleaned. Diversifying their activities a little, definitely improve their meals especially dinner. It was better for like a week. Now it seems it's back to the way it was.

We toured Heritage Place during our search for Assisted Living for our loved one. This facility was high on our list! The atmosphere was fabulous, staff members even came up to us to introduce themselves! We had a very thorough tour and all of our questions were answered. They also gave us a monthly Activity Schedule, brochure, and guide.

Holiday Lakeshore Estates has been all I expected and then some. It is definitely what I needed at the time, and has been a very positive experience.

Most of the staff are nice but some are not. The biggest problem is the care services - they don't offer what they said they had. I had the hire a personal aid for assistance I needed in morning and night. They had a Baptist ministry [name removed] who had raved over meals and had a bible study, but it was on second floor and elevator was hard to operate without the help. The other residents are nice. Yes, need improvements and honesty with services offered and accessibility of room's in apt. Cost is good for apt but should include aides services, meals need improvement for choices for those that can't eat spicy food. Entertainment and activities are good but more outings would be nice.

My loved one has only been at Landon Ridge at Kingwood for a short while, but we've had a good experience thus far. The facility has provided the care needed.

Landon Ridge Alamo Ranch is expensive, but peace of mind is priceless. Overall it has been a good experience. And my dad is settling in nicely there.

My loved one is a resident at Holiday Renaissance- Austin. It was a little bit slow with the communication getting started, but they have picked up the pace a little bit. He has been there for a little over two months and has only seen housekeeping one time. Not sure what they are supposed to be providing him. Overall, I would recommend this facility to others. The one thing that helped us make our decision in choosing this facility was we talked to people in the dining hall when we toured. Everyone that we talked to enjoyed being there.

I'm a resident at Landon Ridge at Sugar Land Independent Living and everything has been great. Compared to other facilities with which I am familiar, this place, although not perfect, is a good value.

The quality of the food is good, and the chef is great, but the food is not plated properly for memory care patienst. They do something monthly with the activies, but it's not enough. Overall, they have been amazing. The facility is nice, and they have been doing upgrades. My loved one is safe, and the community is clean. They do an oustanding job of communicating and keeping me well informed.

The facility is beautiful and well maintained. It's similar to a boutique hotel. The food quality is inconsistent but nutritious. Staff is friendly but as all care facilities are experiencing there is frequent turnover. My father is in assisted living and the room is very nice. They have many outings, classes and special events. I feel my father gets good care and the cost overall is an excellent value.

The meals are good according to our loved one, but we don't really know since most meals were taken to the room because of the pandemic. Also the pandemic caused some of the activities to be limited. Our loved one would have liked to fix more of her meal at a lesser overall cost. Based on the experience we have had so far, we would recommend Holiday Tallgrass Estates to other families if they can afford it.

The staff were nice during the tour and they provided great information. We didn't see any of the residents during the tour. The community felt like a nursing home to us.

We've had a great experience at Waterview The Cove. I appreciate all of the upbeat staff and the activities they have to offer! I would definitely recommend them to other families!!

Lakestone is a beautiful location by the lake. Staff is really helpful and friendly. The building is a little dated with some deferred maintenance needed that would help it look fresh. I would recommend to others.

The main reason we chose Heritage Place over other facilities we looked at was just due to the location and being close to family. The facility has a friendly atmosphere with mediocre food and some activities. A new activities director was hired as we left, so hopefully now there is more for residents to do.