Sagora Senior Living

I would recommend this to anyone for whom value for money is an important factor. There is openness, dignity and a feeling of optimism. I would choose this for myself, if the need arises. The food is a little drab. It feels like typical mass produced school cafeteria food.

The facility is nice. Clean. The staff friendly. The management had a high turnover rate. My sister wandered away from the facility and I found out they had no cc system to monitor who came and went from the facility and when. They had to issue a silver alert. She was missing for 3.5 hours and was found through social media.

Facility is nice and staff very helpful. Only part of stay that has had an issue is with the cafeteria. They seem to have a hard time keeping help . Food started off wonderful the first several months of her stay . But has been inconsistent more recently.

The staff have all been extremely caring and helpful. As far as the food goes, they could improve on the overall quality. They also need more choices for diabetics (2% milk, sugar-free syrup, etc.).

It's been good overall With the ownership change there have been some hiccups All I keep hearing is: "food supposed to be getting better, but not yet" "seemed to be short staffed" In-laws are slowly adjusting, I keep encouraging to be social and get involved/go down for activities but without a direct invite from another resident I don't know what else to request

The overall experience was fair. Food was very good and pricing was better than most but the care was mediocre. I was very disappointed in The Brennity's medication management care as it required a lot of oversight on my part. There were a lot of mixups and getting someone to call me back was nearly impossible. The last disappointment was that I never received a sympathy card from The Brennity. Taking everything into account, I would not recommend The Brennity.

Based off of our personal experience, we would recommend Bellarose Senior Living to those looking.

I have not been impressed with Heartis. The day after my husband arrived the top 2 administrators resigned and a few days later the financial administrator also left. The replacement executive director resigned after 2 weeks. If my husband was not getting physical, occupational and speech therapy along with an MD I would remove him from the facility. It is very difficult to get answers to questions to about his care. My husband's clothes are not being changed. I found he was wearing the same clothes on a Tuesday that he was wearing the previous Saturday. There were no dirty clothes in his laundry hamper or in his laundry basket. He may not be showered either.

Others, they need to see for themselves. I would recommend if they can afford it. They don't take insurance.

When my father moved in to Heartis, the admin/executive staff was in upheaval. The rates and policies seem to vary, based on who you talked with. Still, they stood by all of the written info we received. Their care staff members are top-notch and wonderfully friendly. Also, the food is great. Activities Director and Chef are excellent! Hope they get an Executive Director and Business Manager who continues the real community feel at Heartis.

They charge extra for every task of maintenance. (Putting bath bars in). $[removed] for two bars that we supplied. The need to shampoo the front entrance and hall, where spills have happened. High initial fee charge of $[removed]. Monthly charge for personal security button. ($[removed]) Previous place charged yearly $[removed]. No monthly charge.

Comfortable place to live. Activities for those who like to participate. Different entertainment with holidays.

The staff seems to be a revolving door but someone is keeping them in line providing normal service levels I would absolutely recommend them to others looking for memory care.

It's a very nice place..Care for the residents are very good. My only comment is my parents didn't have a welcoming as promised..we dealt with [name removed] and she is no longer there..They did not get a tour or understand some of the activities. And when the bus took them places...other than that, it was no issues.

One of the best places I've ever lived in. Plenty of activities, something for everyone. I've met some amazing people here, and have become friends.

I am happy to be here, enjoy the activities. Glad I don't have to take care of my house and yard anymore! Lots of friends here and before I was alone.

I would recommend. My Mom has advanced dementia they treat her very well and she is happy there. As with everything there is a price increase on April 1 2024, but that is to be expected in today's economy. We have had no major issues at Elison and any minor issues are quickly addressed.

I liked the Activities and outings like most, and I like the food the least. I chose this place because the rooms were more like an apartment.

I liked the facility layout, that it is both Assisted Living and Memory Care, and had activities both in and out of the facility. What I found lacking was communication about my Mom's status when an injury occurred between the medtechs & med director & me, and that they lost important ER records.

The facility is kept clean. The front office staff is great. The care staff are average. Moving in and getting accommodations for my dad's situation was easy. The food quality is good, but meal size is small. The menu is rotated and choice is average. I would recommend, but it is pricey compared to others.