ProMedica Senior Care

I explored multiple (over 10) facilities before finally placing my mother at Arden Court Bingham Farms. This facility stood out from the beginning in their approach to memory care, the design of their facility and programs, and the training of their staff. They were incredibly helpful to me and my family from the first contact, and their wise guidance was invaluable. With their advice and support, my mother made a successful transition from home to memory care, and so did her children! I did not believe it possible that my mother would ever adjust but she has actually thrived in this setting. She is doing much better at Arden Court than she was with 24/hr help at home. She is more social, more engaged - happier! She has been there six months and I continue to be very satisfied with the facility and her care. The few minor concerns that have arisen - which happen in any adjustment period - were addressed promptly. The outstanding philosophy of care extends to families as well as residents, and staff are always responsive to my questions and concerns. The caregivers are involved and compassionate, and I am at peace knowing she is well cared for in a loving environment.

My husband lived at Arden Courts for the last three months of his life. His Dementia left him with extreme agitation and very difficult behaviors. Everyone on the staff did their utmost to help and calm him. And they worked just as hard to help and calm me through the most difficult time in my life.

This is a great community. The employees are fabulous - they are very "hands-on" and are committed to the safety, health, and comfort of each resident.

Wonderful staff and clean facility. Everybody cared about my dad. I would highly recommend this facility.

My brother lived at Arden Courts for 2 months. He has Dementia associated to late stage Parkinson's disease, and had been living by himself in his home with some outside home care and nursing support. The move to Arden Courts followed a brief hospital stay and was not planned. Arden Courts is a very nice facility. The entire staff are friendly, very helpful, and really seem to care about the residents. The design of Arden Courts is a big plus. It is arranged as four "houses" that are joined by a central common area. It has a very "homey" feeling that I think made my brother's transition easier. The rooms appear to be a nice size for a facility of this type, not too big and not too small. The day is filled with activities. However if a resident doesn't want to participate, they do not have to. The food is good, and meals are served in each of the houses, reinforcing the "homey" atmosphere. My brother did very well at Arden Courts. We would have left him there but we live out of the area. As a result, we elected to move him to our home city. We are just hoping that the facility we moved him to is as good as Arden Courts.

It has been one year since I met Pat, the Marketing Director, who helped me with my questions and worked with me through the registration process. After my husband arrived, K. C., the Executive Director, helped me with all the questions of getting settled in a new environment. The Entire staff has been extremely kind and courteous to bring me peace of mind in knowing my husband is getting excellent care and is safe and secure. The "home" atmosphere and the yearly budgeting is also a big "plus" for me. I highly recommend Arden Courts for wonderful care of a loved one.

Outstanding facility, professional loving care. My father spent his last 10 years at Arden Courts - we never worried at all about the quality of care that he received.

Silverado Onion Creek is a beautiful community. The staff are very friendly and considerate. They listen to everything you say and try to answer. What's unique is all of their staff are trained to handle Dementia patients, from the admin to the kitchen staff. They are all very good at it. It is expensive, but that's expected for the care. The food is good, they have a big variety, great dessert. We've been there a few times on family nights. They do a lot of activities, sing-a-long, have groups that come in. Pets are allowed there.

Our mother has been at Arden Courts for several months now. We have had no complaints about this place. She is always clean, dry, hydrated, and engaged. The staff is very knowledgeable of her needs. We are so pleased with the care she receives as we know we couldn't do any better.

Staff is very friendly and place is very clean. I'm a member of the American Legion auxiliary and a few of us visit with the residents and veterans approximately every two months. We sing songs, visit with everyone and enjoy a nice snack provided by Arden Courts. Our visits are usually around a patriotic holiday.

My husband has been at Arden Courts for about one year now and I'm as happy about the choice as much as the first day. I have peace of mind knowing he is receiving kind, courteous care, and good medical care from all the staff. I enjoy the "home" atmosphere from the attractive decor of the physical building to the many activities made available daily for residents to the special events for holidays for their participation along with family members. I also appreciate the cost and budgeting that is worked out for the year so I can plan our home budget. I would and do highly recommend Arden Courts for the care of loved ones.

In the summer of 2014 I went in into Manor Care to rehab my knee replacement operation. While there my wife was taken care of at Arden Courts. After a month I took her home. Then in February of 2015 I brought her back to Arden Courts because she had developed Alzheimer's disease and I could no longer take care of her. Pat [removed] graciously took her into Arden Courts. The director K.C welcomed her to Arden Courts. My wife Nancy likes Arden Courts because they take such good care of her. Kim [removed] has an excellent program for the patients to engage in and does a great job. Stella, Kim's assistant is very caring and loving person to the people. The two of them are a great team. Toni is also a great person. The nurses and lunchroom staff are great and take superb care of my wife. All the staff at Arden Courts are great and I would recommend Arden Courts to all my friends.

Arden is taking very good care of my dad. He's always very clean and very well put together. Arden is really like one big family for the loved ones of the residents. We see one another often and are very supportive of each other. Arden has a lovely "homey" atmosphere with cheery surroundings.

In my dad's so far short stay at Arden courts it has been a great one! All the staff is very helpful and have been wonderful with my dad! I can't say enough about this facility!

2 ½ years ago I reluctantly agreed to relieve myself of caregiving and place my wife in a home where she could get some good care as well as have some quality of life. I was reluctant, as my past experience was not good, but I found my health was deteriorating and it became more than I could handle. In searching, Arden Courts was recommended and several times we toured, finding it to be more personal, warm, and friendly than anticipated. In October of 2014 my wife entered Arden. The residents, staff, and visitors have become a part of my extended family as I look forward to many visits to see her. Thank you Arden Courts.

Having a parent with dementia is uncharted territory for us. The staff at Arden is so professional. They know what the journey looks like and they know how to educate us. Anytime, any questions, any request-they are so wonderfully helpful!! We feel blessed by them.

The personnel at Arden Courts are very attentive to all details of our loved one's care throughout the days. From the time she wakes up to the time she goes to bed at night, the care she gets is the best possible at Arden Courts. The staff is very caring and pleasant to be around when you come to visit.

People at Arden Courts are very nice and caring people. The staff takes very good care of my mom's needs. My mom enjoys the activities here. My mom is very happy she loves all the people. I feel she is in very good hands so I don't have to worry.

Staff is attentive and caring. They have really helped us to understand how to relate to someone with memory care issues.

Loving attentive staff. Very clean and organized. Can sleep knowing that my mother is well cared for by the Arden Court staff.