ProMedica Senior Care

The Auberge at Lake Zurich is very home-like with four cottages which are clean and well maintained, newly refreshed. The staff genuinely care about the residents and the food is just like home cooking. Residents are often walking within the gated community with monitored security cameras to assist with safety. Activities are offered throughout the day and residents are encouraged to socialize outside when the weather is nice. I would feel very confident having my loved ones live in this community.

My mom has been here for 2 years and for the last 3 months they are now under new management, Evergreen. I was so grateful when i met the new executive director, his name is [name removed] and he is making it fun again. He lives 5 minutes away from me and my husband and we connected immediately. The caregivers are very good and I know there was a bad apple here and [name removed] helped usher her out, thank you! The food and care are excellent and we are pleased overall with everything. My mom can fold napkins and does so daily now, she also does trivia each morning and sit and stretch so she is as active as they come.

My dad lives here and him and I are sitting here having a root beer float! We are very happy with the care, the staff, [name removed] was wonderful helping us with this transition and [name removed] the Executive Director is always sitting my dad and his friends chatting about the Bears or Beer, it really has been great here. The food is also very good, far better than expected.

The food is great! The staff is always smiling and so helpful, my mom absolutely loves her cottage and the caregivers and staff that she sees every day. We are very happy we chose The Auberge because its small and there is so much 1-on-1.

Moved mom in last year and everything about this experience far exceeded what myself and my family were expecting. This was an excruciating decision to move mom to a memory care community and thank his we did, I honestly think she is better today than when she was at home so thank you all so much for what you have done for mom.

I have nothing but positive feedback - I can't imagine a more attentive, caring, and professional staff. The activities were great, both the daily stuff for the residents, and the seasonal/holiday observances were so well done! Extra thanks to [name removed] for that! I am so very grateful for his stay there because I was at my wits end with his sudden decline coinciding with my onset of mobility issues! The staff performs a labor of love that they are clearly called to do - it's not just a job.

I had the pleasure of touring this facility and was truly impressed. The staff were pleasant, upbeat, and welcoming throughout my visit. The residents appeared happy, well cared for, and comfortable, which speaks volumes about the quality of care provided. The facility itself was spotless, beautifully maintained, and had a very positive atmosphere. I would highly recommend this facility to anyone seeking excellent care for their loved ones.

I stopped by Arden Courts of Elk Grove as the first stop on my search for a suitable memory care facility for my wife. There I met [name removed] an intake specialist who took a great deal of time to explain the facility and procedures in terms that were concise but clear. [name removed] is a terrific asset to that facility, which by the way was clean, quiet and beautiful; and when I'm ready to "make the call" Arden Courts will be my "first call".

I am so impressed with Auberge! I volunteer there and I am always welcomed! We have a great time. I am also highly impressed with the upgraded systems they have put in place to keep the residents safe and happy! Alice and her team is pretty great!

I toured The Auberge at Onion Creek and was really impressed with how well-kept the place is. The rooms were clean and organized, and the whole community had a comfortable, welcoming feel. Everything looked like it was taken care of on a regular basis, not just for show. The staff seemed friendly, and you could tell they were engaged with the residents. While we were there, they were having a July 4th parade, which added a fun and lively atmosphere. It’s nice to see a place that puts effort into events and activities. The outdoor patio was a very nice—spacious, clean, and perfect for relaxing or hosting private gatherings. Inside, there are dedicated areas for movies, music, and plenty of cozy spots for conversations.

The Auberge of Plano takes great care of my mother. Staff is very kind and knowledgeable, Food is also very delicious, Facility is always clean and smells good. I believe I chose the best facility for my mother.

They have many activities for residents to attend. I would recommend this facility to others - they appear to care about their residents.

great variety of foods but they don't look especially appetizing. I locked in a price just under [fee removed] a month. But I'm now being nickel and dimed. Charged for ensure, depends and wipes.

I recently toured this facility and was very impressed from the moment I walked in. Everything was spotless and well-maintained, creating a warm and inviting environment for the residents. The staff were exceptionally friendly, welcoming. It was clear they truly care about the people who live there. The residents I saw appeared happy, engaged, and well cared for, which spoke volumes about the quality of the community. This is clearly a place where residents are valued and supported.

Everyone I have encountered or have dealings with at Arden Courts Were very nice and helpful.

We appreciative of the staff. A smile, a "thank you" mean so much. Reach out to meet the ED and Head Nurse. They are FOR you and want to help where they can. We chose this community because; she specifically wanted to be left alone in her room. Because she was allowed that privacy, she has begun to engage regularly in some activities.

I've had the pleasure of knowing [name removed], Memory Care Advisor, at Arden Courts for some time. She is an incredible person. [name removed] has a strong background in this area; she is very knowledgeable, and she is also a very caring and thoughtful person. I would highly recommend working with [name removed] and encourage people to strongly consider Arden Courts for the care you, or a loved one, is looking for.

Our Sister was only in Arden Courts for 6 weeks. Unfortunately most of her time was spent in Hospice Care. During her time in the facility she was involved in activities which were very much encouraged by the friendly, helpful staff. She was treated with kindness and dignity. We were impressed with the setup because each group of residents had their own "house" which enabled them to not be overwhelmed by a large group. The facility was always very clean and did not have "odors ".

The overall experience and staff gets a 5+. The aides there took care of our mother like she was their own. No place could compare. Always clean, bright and never smelled bad. (Lots do). Definitely have already recommended

One. The care and compassion of the staff. The staff was helpful at all times. Never did I hear or see a staff member say they would be right back and not show up. This happened many times at the other places my husband was at. Two. I liked the sense of community where the residents were encouraged to socialize and not stay in their rooms/beds all day. Also liked the community eating arrangements for the residents. And lastly, Three. Highly recommend Arden Courts Farmington. When my husband died, we asked people to donate to this facility in lieu of flowers.