Sign in

ProMedica Senior Care

Get personalized guidance

For pricing & availability

As a health-conscious, wellness-focused senior living company, ProMedica Senior Care offers senior living communities, including Best of Senior Living Award winners, as well as home health care, hospice care, and palliative care services. ProMedica Senior Care | Heartland and ManorCare communities offer skilled nursing and rehabilitation services, while Arden Courts® | ProMedica Senior Care Memory Care Communities provide care within a safe atmosphere. Assisted and independent living housing by ProMedica Senior Care includes various amenities and services to support the wellness of seniors. ProMedica Senior Care has 2,489 reviews and an average review rating of 4.3 out of 5. As “champions of caring,” ProMedica Senior Care staff offer what seniors need to receive compassionate care.

9.1

Review Score

2,489 reviews
72 communities
17 senior living award communities
Starting from $X,XXX/mo
1 community video

ProMedica Senior Care community listings

Showing 72 communities
Sort by
Filter by
Awards
best-meals-and-dining
best-meals-and-dining
Review Score
Care Type
See communities with
Starting at$X,XXX+ monthly
30
30 Photos available
10
Review Score
30 reviews

I am always amazed that the staff is so very kind, professional and competent. The nurses and staff are taking very good care of all the residents. The meals are good There are good activities and a good...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Starting at$X,XXX+ monthly
1
1 Photos available
9.9
Review Score
52 reviews

My loved one has had a terrific experience at Arden Courts in Parma. The staff and leadership are wonderful and are great at communicating anything that I need to know regarding my loved one. The facility...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Starting at$X,XXX+ monthly
17
17 Photos available
9.9
Review Score
50 reviews

A cut above the rest! Do not make a final selection on a memory community for your loved one until you check out Arden Courts, Kensington. Initial intake efforts are from woman who is the most caring and...

Provides: Memory Care

Arden Courts A ProMedica Memory Care Community in Kensington's primary focus is to provide care for people with Alzheimer’s disease or other forms of memory impairment. To visualize Arden Courts A ProMedica Memory Care Community in Kensington, picture four single level houses all connected by...

... Read more

Arden Courts A ProMedica Memory Care Community in Northbrook

3240 Milwaukee Ave, Northbrook, IL 60062

Starting at$X,XXX+ monthly
16
16 Photos available
9.9
Review Score
51 reviews

Extremely caring staff. Family member has shown improvement in very short period of time! The staff is very friendly & accessible They are flexible and accommodating I have n no reservations about...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Susquehanna

2625 Ailanthus Lane, Harrisburg, PA 17110

Starting at$X,XXX+ monthly
19
19 Photos available
9.8
Review Score
67 reviews

We had a bumpy start at another facility due my husband’s mother’s exit-seeking behavior, which led us to Arden Courts. And thank goodness it did, becauseArden turned out to be the very best fit for her!!...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Lely Palms

6125 Rattlesnake Hammock Road, Naples, FL 34113

Starting at$X,XXX+ monthly
22
22 Photos available
9.8
Review Score
57 reviews

Mom has been in Arden Court for 3 years this coming February 2026. The care she has received from the staff and management has made this difficult transition easier. This is her new safe & caring home.

Provides: Memory Care

For over 25 years, Arden Courts ProMedica Memory Care has catered to the special needs of individuals living with memory loss. Staffed by specially trained caregivers, Arden Courts is solely dedicated to caring for individuals diagnosed with Alzheimer's disease and related dementias. Each...

... Read more
Starting at$X,XXX+ monthly
19
19 Photos available
9.8
Review Score
97 reviews

Visited my sister and she has improved by leap and bounds. I came from VA to visit and am impressed by the attentive care my sister us receiving. Thank you for all your efforts on her behalf. Forever...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Glen Ellyn

2 South 706 Park Blvd., Glen Ellyn, IL 60137

Starting at$X,XXX+ monthly
11
11 Photos available
9.8
Review Score
138 reviews

The residents are treated with dignity. Yes, we would recommend Arden Courts community to other families based on the experience we have had so far.

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Starting at$X,XXX+ monthly
14
14 Photos available
9.8
Review Score
31 reviews

I can't praise and thank them enough for all they did for us. Their pricing was clear and nothing else was added every time we turned around. The director met with me on short notice. Calmed my fears even...

Provides: Assisted Living, Memory Care

ProMedica Charlotte Stephenson Manor is a licensed Assisted Living Community that combines the resources of secure housing, personalized services and a continuum of healthcare designed to meet the needs of those who require help with daily living. Older adults who want to preserve the highest...

... Read more

Arden Courts A ProMedica Memory Care Community in Fair Oaks

12469 Lee Jackson Memorial Highway, Fairfax, VA 22033

Starting at$X,XXX+ monthly
20
20 Photos available
9.7
Review Score
46 reviews

The entire was staff helpful even when they were busy when I interrupted them. The care that was given to my husband was exceptional even though he was often rude to them.

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Our free advisors can help

Please enter a valid full name.

Please enter a valid email address.

Please enter a valid phone number.

By sharing your contact information, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls from us and our community customers; however, your consent is not a condition to using our service, but we cannot refer you without your contact information. Msg and Data Rates may apply. Msg frequency varies. Text HELP for Help. Text STOP for Stop.

Arden Courts A ProMedica Memory Care Community in Elk Grove

1940 Nerge Rd, Elk Grove Village, IL 60007

Starting at$X,XXX+ monthly
23
23 Photos available
9.7
Review Score
70 reviews

We were attracted to them because of the cost. We appreciated all the staff who worked there. We ultimately took our mom home, as it was not a good fit for her.

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Starting at$X,XXX+ monthly
18
18 Photos available
9.7
Review Score
32 reviews

My sister, who has had early onset Alzheimer’s for a while, moved to Arden Courts in Farmington in June last year. We have been very pleased with their care and concern for my sister, the staff are mostly...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Lely Palms A ProMedica Senior Living Community

1000 Lely Palms Drive, Naples, FL 34113

Starting at$X,XXX+ monthly
22
22 Photos available
9.7
Review Score
68 reviews

i’ve visited five other nursing homes between my mother, father and aunts and uncles, and this is by far the cleanest and the friendliest and the nicest of all of them I’ve ever visited. I was there for...

Provides: Assisted Living, Independent Living

Looking for a community that offers something for everyone? Look no further then Lely Palms, a ProMedica Senior Living Community. Here you will find affordable, rental choices nestled on 28 scenic acres. Whether you are hoping to simplify your lifestyle by choosing the Full Service Plan or...

... Read more

Arden Courts A ProMedica Memory Care Community in Palos Heights

7880 W College Dr, Palos Heights, IL 60463

Starting at$X,XXX+ monthly
1
1 Video available
20
20 Photos available
9.6
Review Score
86 reviews
Provides: Memory Care

Arden Courts of Palos Heights is a Memory Care Assisted Living community dedicated to caring for individuals living with various forms of memory impairment and dementia. Located near the corner of Southwest Highway and College Drive, our community has been serving Palos Heights and the...

... Read more
Starting at$X,XXX+ monthly
20
20 Photos available
9.5
Review Score
65 reviews

The entire culture of Arden court of Geneva is warm and welcoming from [name removed] and [name removed] at the desk ,[name removed] the director, [name removed] , patient admission, [name removed] nursing...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Bingham Farms

24005 W 13 Mile Rd, Bingham Farms, MI 48025

Starting at$X,XXX+ monthly
12
12 Photos available
9.5
Review Score
81 reviews

Arden Courts has provided compassionate, quality care to our family. We greatly appreciate their support, uplifting environment, meaningful activities and excellent dining options. Thank you for welcoming...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Sterling Heights

11095 E Fourteen Mile Road, Sterling Heights, MI 48312

Starting at$X,XXX+ monthly
8
8 Photos available
9.4
Review Score
72 reviews

My loved one was recovering from surgery when I moved her to Arden Court. Since the beginning of her stay, she has been taken very good care of. I appreciate the kind and caring of the care givers. Thank you

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Kenwood

4580 E Galbraith Rd, Cincinnati, OH 45236

Starting at$X,XXX+ monthly
9
9 Photos available
9.9
Review Score
36 reviews

You guys were great! Very personable and approachable. Facilities were clean and smelled good. My father was well groomed. I would use your services again in the future!

Provides: Memory Care

For over 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Our community features home like common areas,...

... Read more
Starting at$X,XXX+ monthly
17
17 Photos available
10
Review Score
48 reviews

All 5's very happy here. May not be as updated in terms of décor but do not let that detour you. Some of the newer " prettier" facilities do not offer the same level of care. There is very little turnover...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Potomac

10718 Potomac Tennis Lane, Potomac, MD 20854

Starting at$X,XXX+ monthly
19
19 Photos available
9.9
Review Score
38 reviews

[name removed] is great! She always ensures that the needs of new families and family members are taken care of. She also put several useful sessions to all families about resources for our loved ones....

Provides: Memory Care

Arden Courts of Potomac is a purpose built memory care community, for people living with Alzheimer’s disease and relate dementias.Our community is secure with outdoor courtyards and walking paths. We provide 24/7 care, which includes medication management,assistance with ADL’s, special...

... Read more

Arden Courts A ProMedica Memory Care Community in Wayne

800 Hamburg Turnpike, Wayne, NJ 07470

Starting at$X,XXX+ monthly
11
11 Photos available
9.9
Review Score
21 reviews

I went to 3 different assisted living facilities to find care for my mother. I found this one to be hands down the best. The caregivers The layout of the facility The cleanliness The amenities The ease of...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Jefferson Hills

380 Wray Large Road, Jefferson Hills, PA 15025

Starting at$X,XXX+ monthly
6
6 Photos available
9.8
Review Score
24 reviews

I was very impressed with Arden Courts Jefferson Hills. I met with [name removed], the Advisor of Arden Courts. She understood my situation & was very reassuring about taking care of my Mother. The facility...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Starting at$X,XXX+ monthly
51
51 Photos available
9.7
Review Score
31 reviews

The staff are very friendly and the care provided to my Father is extremely good, which is comforting to us especially since we are an hour away. Based on the experience we have had so far, we would...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Chagrin Falls

8100 E Washington St, Chagrin Falls, OH 44023

Starting at$X,XXX+ monthly
7
7 Photos available
9.8
Review Score
21 reviews

I moved her to Arden Courts in Chagrin Falls Ohio which has 24 hour nursing coverage & is close to our two sons' homes. I would travel to Ohio for about 3 weeks then back to NH for about 3 weeks! Excellent...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Silver Spring

2505 Musgrove Road, Silver Spring, MD 20904

Starting at$X,XXX+ monthly
18
18 Photos available
9.7
Review Score
35 reviews

Arden Courts has been a comforting choice for our family, providing compassionate, memory-focused care in a safe, welcoming environment. The staff genuinely cares for each resident, creating a sense of...

Provides: Memory Care

Arden Courts of Silver Spring is a unique assisted living community that was built over 25 years ago and was designed exclusively for persons living with Alzheimer's disease and related dementia's. Our community is the second community to be built out of the 50+ Arden’s in the United States. We...

... Read more
Viewing 1-25 out of 72 communities

Community videos

View the ProMedica Senior Care lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how ProMedica Senior Care welcomes its residents home.

Arden Courts A ProMedica Memory Care Community in Palos Heights

Take a virtual tour of Arden Courts of Palos Heights in Palos Heights, IL
Take a virtual tour of Arden Courts of Palos Heights, a maintenance-free pet friendly Memory Care community located in Palos Heights, IL. To schedule a live tour, contact a local senior living advisor.

1 min December 22, 2022

Reviews
for ProMedica Senior Care

9.1
Review Score
2,860 reviews

Review Score

2,860 reviews
9.1

Out of 10


5 star

71%

4 star

18%

3 star

6%

2 star

3%

1 star

5%

A Place for Mom has scored ProMedica Senior Care with 9.1 out of 10 using our proprietary review score based on 1,221 reviews in the last 2 years. Over all time, ProMedica Senior Care has 2,860 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
2,016
491
169
64
120
Date Submitted
434
832
1,221
Reviewer
138
2,101
468
84
Care Received
160
0
65
2,635
0
181-200 of 2860 reviews
Sort by

5.0
Anonymous - Family/Friend
Memory Care
March 19, 2025
Verified Review
Highly recommend for memory care

I am pretty happy! Staff are totally sympathetic and understanding to the disease of Alzheimer's and dementia. Not convinced many places are.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Ronald P - Family/Friend
Memory Care
March 17, 2025
Verified Review
Arden Courts A ProMedica Memory Care Community in Whippany review

Very professional and sensitive to the situation. Always attentive. Nursing care is first class. I would recommend it to anyone. They truly care for their patients. Clean all over. Small ratio of nurses to patients. Safe area outside for parking. Food was not great


5.0
Melinda S - Family/Friend
Memory Care
March 14, 2025
Verified Review
Wonderful staff

The staff from the top down know the residents including their peculiarities. They have a support group for families monthly which is very helpful.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Tyler Q - Family/Friend
Memory Care
March 13, 2025
A New Begining

My mom recently transitioned from living at home with my dad to Arden Courts. I could immediately tell how much she was enjoying all the activities and making new friends. The staff is incredibly patient and caring; the know exactly what to do during chaotic forgetful moments. I'm happy to see they specialize working with those effetely by dementia and Alzheimer's.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Daniel Q - Family/Friend
Memory Care
March 13, 2025
Activities Galore!

Everyday, I find my wife enjoying activities like ring toss, cornhole, pin bowling, and chair volleyball. I always come across laughter and happiness in the community center and art studio. I never had so much fun with a table full of 6 ladies playing bingo.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Joyce B - Family/Friend
Memory Care
March 13, 2025
Loving environment

My husband has dementia and aphasia so finding words is hard for him. I have experienced love and patience from the care gives as he tries to communicate. On many occasions numerous care givers have told me they love him. The facility is colorfully decorated for many occasions. They also have parties to include family on Valentine’s Day, Fair Day, Thanksgiving and Christmas. The Home has code-necessary entries to the building and main structure so I can enter whenever i want and stay as long as i want. I feel truly blessed to have my precious husband in such a loving environment.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
March 11, 2025
Verified Review
Review for Arden Courts A ProMedica Memory Care Community in Sterling Heights

We had an excellent experience with Arden and would recommend them to anyone. In fact we already have.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Marilyn S - Family/Friend
Memory Care
March 10, 2025

My mother has been a resident for a brief time, but has settles in very well due to the help of the great staff. She participates in the many activities. When I visit all staff are very friendly and caring.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Cheryl T - Family/Friend
Memory Care
March 8, 2025
Wonderful facility!

Extremely nice and clean love the different areas for the residents and the activities they have,the staff is great Residents rooms are decorated beautifully and the facilities are immaculately kept. Entertainment and activities are great! A wonderful place for your love ones!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Leja Mills - Toured community
Memory Care
March 7, 2025
Great!

Everyone is kind, attentive and sincere! It's close to home so I can visit multiple times a week! I feel that they are thoughtful to my dad's needs! He's able to see outside from his window and would like to be outside as much as possible!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Alan C - Family/Friend
Memory Care
March 7, 2025
Wife is well taken care of

All people are very attentive and caring.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Jim C - Family/Friend
Memory Care
March 6, 2025
Verified Review
A Great Community That Really Cares

The staff is great very good with the patients, the activities always trying to keep everyone busy, always clean both the facility and the patients, best value around for the money. I Thank A Place for Mom for finding this place for us

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Gary M - Family/Friend
Memory Care
March 6, 2025
Excellent!

I thank God everyday for the excellent care my wife gets at Arden Court. The staff really cares about the residents.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Linda B - Family/Friend
Memory Care
March 6, 2025
I’m impressed

From the moment we went on the tour to this day, I have found the Auberge to feel warm and welcoming. Lots of smiles are seen and laughter heard. I wouldn’t hesitate to recommend it to anyone. Take a look for yourself.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Greg T - Industry reviewer
Memory Care
March 6, 2025
Gold Standard

Arden Courts truly sets the gold standard for memory care. From the moment you walk in, you can feel the warmth and dedication of the staff. They go above and beyond to provide not only top-notch professional care but also genuine compassion, ensuring that residents feel safe, valued, and understood. What sets Arden Courts apart is their commitment to creating an environment that feels like a true home away from home. The facility is thoughtfully designed to support residents' independence while maintaining a comforting, familiar atmosphere. The staff treats every individual with respect and kindness, making families feel at ease knowing their loved ones are in the best hands. If you are looking for a place where quality care, professionalism, and heartfelt compassion come together, Arden Courts is the perfect choice. Highly recommend!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Neice G - Family/Friend
Memory Care
March 6, 2025
Happy

I really like the layout of the facility. And the same times every day that the residents can go to the community room and the coffee room for various activities. The memory boxes, different colors of the four living areas and a dining room in each area for all the meals where they sit in the same place. It’s a very good memory care unit. Staff so friendly, smiling and attentive to assist as needed.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Martha Curran - Family/Friend
Memory Care
March 6, 2025
I am very pleased with the care my husband is receiving

Arden Court keeps me informed of everything, he is kept clean and fed. He is very contented. The staff is great and very friendly. The activities are great and they include families in different functions.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
March 6, 2025
Verified Review
A Wonderful facility that makes your loved one feel loved.

The receptionist always knew your name after the first visit. The staff on the wing was always around, and they took excellent care of my Mom. The staff called us if my Mom fell or was not feeling well. They made the staff leave their rooms and took them to the activities room, where there was always a person watching the residents. It was nice that there was a monthly calendar of events. If we needed to take my Mom out for a few hours, we were able to sign her out. We really liked that we had the codes to the doors and we could come and go at any time. This was very helpful, when we received called at 11:30 pm that she fell out of bed. During her final days, they arranged for Hospice to come in and provide services. They also allowed the family to spend the night with her, so a family member was with her when she finally passed. In her final days, the RN came every 2 hours during the day and night to check on her and give her any medication to make her comfortable. Mom was only there for 4 months, but we had an excellent experience with Arden Courts and would recommend them to other family going through a loved one that has memory problems.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

3

Value for Cost

5


5.0
Kim D - Toured community
Assisted Living
March 6, 2025
A Very Homey Place

Unfortunately, my aunt never moved in as she was placed on hospice in rehab and has since passed away but I toured many assisted livings in the Jackson and Adrian area and Charlotte Stevenson stood out. It has a very homey atmosphere and it impressed me that many of the staff had been there 20+ years. It was also impressive that some of the staff actually had family members living there. The process was very easy and I would have felt very comfortable having my aunt there.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Sue N - Family/Friend
Memory Care
March 5, 2025
Arden courts

[name removed] the director is so kind and patient She explained everything. I have called her multiple times as we are adjusting to mom living at Arden Courts each time she takes her time to hear my concerns and answer my questions. In talking with the other staff you hear their love for the residents I’m grateful

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


Viewing 181-200 out of 2860 reviews

Frequently asked questions

There are 72 total ProMedica Senior Care Facilities.

More questions?

Ask an A Place for Mom local advisor at no cost.