ProMedica Senior Care

Well maintained facility, staff is always well organized patient courteous and good vibes.

Everyone is friendly and offering help all the time. We are so happy with the community. Top notch!

Arden Court is so much better than the last community my family was in. I would rate them at %150, wonderful staff. My family members are very happy.

Loving, caring, in a totally personalized organized happy environment.

My siblings and I are pleased with the care our mom receives. The environment is homey, which helps residents feel more at home. It's a plus to be able to go outside and walk in a secure environment. No elevators are needed, as everything is on ground level. The activities are well planned. Particular, consistent attention to hygiene and routine fosters a feeling of well-being. Long-term staff is also a plus for experienced caregiving.

We needed to find a place for my mother as she was no longer able to live by herself. From doing research and several tours, we decided on Arden Courts. It’s nerve wrecking to leave a loved one in someone else’s hands but our experience so far has been reassuring that we made the right decision. The staff are welcoming and the place feels secure. Several activities are offered daily and are opened for families to join. It’s been comforting to see my mother enjoying herself.

5 for all. The staff is is hands on. Especially impressed with the in-house medical staff. They do an excellent job with all medical needs.

The layout and design of the facility are fantastic for people with memory issues. I can tell that my mom is well taken care of physically and the caregivers are all very patient with all of the residence. I am at ease knowing that my mom is being well taken care of.

I would definitely recommend to others! We picked them because of the friendliness of the staff and caregivers.

They have a really nice facility. Large spaces for walking and gathering outside and inside. They are very well trained with memory care and dementia issues.

My friend has lived at Charlotte Stephenson for the last year and a half, since her husband passed away. Every time I visit her, she's busy socializing or doing an activity. It's much better than seeing her at home alone and sad. The staff are all very welcoming and helpful. Very nice place.

When it comes to finding the right memory care facility for a loved one, cleanliness, comfort, and compassion are non-negotiable. Arden Courts Sterling Heights exceeded all my expectations. From the moment I walked in, the facility felt warm and inviting. The atmosphere is bright, cheerful, and designed with the residents' needs in mind. The common areas are cozy yet spacious, and the private rooms are well-appointed and personalized to make residents feel at home. There’s also a lovely outdoor area where residents can safely enjoy some fresh air. Every team member I encountered was kind, attentive, and patient. They genuinely care about the residents, treating them with respect and dignity. It’s evident they’re not just doing a job but are passing about what they do. Overall I recommend checking this facility out!

Having to find a memory care place for our father was an emotional experience. I went to see a few places and found that Arden Courts had the best staff and the best layout. I loved their outdoor gardens and walking path. The guy we met with, [name removed], was very reassuring and the rest of the staff we met during our tour were very kind. We are very happy with the care our dad is getting.

I recently had the pleasure of partnering with Arden Court to support a shared client in their community. The care provided by[names removed] and the entire team is nothing short of exceptional. They go above and beyond to ensure that residents feel safe, valued, and respected, while also giving families a sense of relief, knowing their loved ones are in a safe and nurturing environment. The team genuinely cares about the well-being of every individual, creating a warm and welcoming atmosphere that truly feels like home. I have witnessed firsthand the staff's unwavering dedication and compassion. Our client, who lived an incredible life of over 100 years, and their family experienced significant benefits from the personalized care and thoughtful engagement offered by the memory care team. Even in her final days, every detail was handled with professionalism, kindness, and dignity. We are truly grateful for our partnership with Arden Court and wholeheartedly recommend them.

My grandmother has been at Charlotte Stephenson for the past year. I can’t say enough about the caring staff who take care of her. They show her so much love, it’s like they are family. This is truly our home away from home. ??

I have a friend who lives at Arden Courts in chagrin falls. She was moved there from a nearby facility. I can honestly say that Arden has set the bar so high it can't be beat. Amazing people, feels like home, great care. So many performers and things to do in activities. I love it here and would highly recommend this community for loved ones in need of memory care.

My visit with [name removed] at Arden Courts was great. She was knowledgeable and friendly. The community was clean, nicely lit and decorated, and the residents were engaged. I was impressed by the layout of the space and the outdoor recreation area.

I would give a five on all the above one through seven. The staff really take an interest in the clients and I'm very pleased with a place. My brother seems content too.

We are very happy with Arden Courts. We love the staff and the facilities. They are all very kind, attentive, professional and extremely competent. Our Dad is well-cared for and our family is very pleased to have found Arden Courts.

My parents need a level of supervision that I wasn’t confident that they would receive at other facilities. The staff is consistent and kind. Everybody knows everybody. It feels like home to them, and to me.