ProMedica Senior Care

The staff especially [name removed] are so knowledgeable and compassionate. They respond to inquiries quickly. The facility is top of the category of professional staff.

The staff is very caring and the facility is very warm and homey. I would recommend Arden Courts to any seeking a place for their loved ones needing good care for their loved one. I think that you will find Arden Courts to be very warm and homey instead of feeling institutional. .

Care is amazing. Everyone is so positive very little turnaround in staff. I know he is in a safe environment. I am always welcomed by the staff to spend time with Dad. My Dad is always involved in an activity. There are special activities throughout the year. Medical and physical therapy is available. Good food and plenty of snacks. Outdoors is wonderful and beautiful. All in all glad I found Arden Courts of West Orange!

I just love coming to visit my mom here at Arden in Kensington. The staff are so friendly and always are so attentive to the residents. She is thriving and always so happy when we visit. She is always busy with activities and always on the move. The activities are always fun and engaging for the residents. There is also a weekly mass which is so nice and she looks forward to that every Friday. Arden has become a second home to us all as we know mostly everyone in the building and feel so welcome every time we walk in the door.the building is always so nice and well taken care of. Willard the dog is always a great addition to Arden. He is the resident therapy dog and is so sweet and the residents love to see and visit with him. We do bring him treats his owner Beth brings him around to visit all the residents.

Our Mom is doing wonderful at Arden Courts in Kensington. She has been there a little over a year. All of the staff are outgoing, patient with the residents, fellow staff and visitors. They offer so many activities for the residents. We enjoy visiting Mom often and participating in some of the activities.

We are so lucky to have found Arden Courts! Our mom has been a resident for over a year and has been so happy! We visit her almost daily and are always greeted by the wonderful staff every time! ! Her caregivers are so patient and kind and caring it’s like a family ! That makes us feel so good ! We count our blessings everyday.

I went recently for a tour and was impressed with both the facility and staff. This place did not feel like a memory care facility like those of the recent past. There are activities all over the facility for residents to do. I can't wait to get my mother into this facility.

I had the opportunity to tour the Arden Courts Glenn Ellyn Wednesday, [date removed] with [name removed], Director of Nursing. The objective of the tour was to identify if the Ardon Courts could provide the services necessary for my relative. After an hour tour of the facility, and assuring conversation with [name removed], we identified that Arden Courts would be home for my relative. Thank you so much.

The caregivers really love the residents of the community. It doesn't matter what house they're in, everyone helps out everyone. The families here are very nice too and look out for each other. They are know dementia and don't think twice about the oddities that come with this disease.

I was there to tour the facility and found it be very impressive. Thank you to the staff, and job well done.

I was interested in looking for some assistance for myself and my 93 year old sister. I am 95 and I was so pleased at the beautiful features of the community. We are both still pretty independent but you never know what might happen to the two of us someday! Great view of the courtyard and so much nature all around. If we need help we will come to Charlotte Stephenson for care.

I round say 5 for all but food. I would give that a 3. To much salt. Mom does not do activities. Personal choice. I liked the friendliness of the administration and staff. They were very accommodating for Mom. She has no complaints about them. The food is her biggest issue since she's usually on salt free diet as much as possible. She has edema from to much salt.

Super cool place with kind staff! Unique acitivies and themed areas which was super impressive as well!

Would recommend anyone looking for Memory Care placement to visit Arden Courts San Antonio. Family caregivers have shared their experiences about how well cared for their loved ones are.

Each time I visited the staff knows who I am coming to visit. The community is small and every person I have interacted knows my mother and also knows her specific needs and how to embrace and work with them.

I heard about this facility from a friend because I was looking for a place for my love one. She gave me the number and instructed me to ask for the Director of Nursing, [name removed]. I called the facility maybe 2 days later to speak with the Director of Nursing but I was told she was in a meeting. However to my surprise she called me back and every question and concerns I had she answered and was very patient with me . Speaking with her was so helpful and gave my family and I peace with our decision to place our love one in the facility but unfortunately my Auntie passed away.

[name removed] was having her most difficult time as she was struggling with delusions and hallucinations. She needed a lot of physical support and was often fighting the staff. She was so fearful. The staff was great. Very supportive and kind. They communicated well with me. I was so thankful that they provided the option of hospice so [name removed] could let go. I, and the staff, had no idea that she would decline so quickly. They handled everything so professionally and with compassion.

My neighbor lives here and we are all so proud of her and the progress she is making. For a while we were worried and then her son moved her in here and she has improved each and every day. Yesterday I went during lunch to visit and she was doing trivia with a few others, it was so much fun, the staff was in on it as well. If this keeps up it will have changed my thinking about places like this. I was always worried that this is a place people go to die but not here, I see great things happening all over.

I just want to say that the nurses here that care for my brother are truly sweet. They are so very friendly and always use the kindest words with him, he has had it rough for many years and he can be difficult but the staff really shines and the brother I haven't seen in years peaks through every so often, I am truly amazed. Thank you for all that you do.

I would definitely have a loved one reside there. Staff was friendly and knowledgeable. The facility was clean and homey.