ProMedica Senior Care

The staff is very friendly and helpful. The day I brought [name removed] there was very emotional for both of us. When I was leaving the facility, a facility person, [name removed], sensed that I was upset and talked with me for a half hour assuring me that this was normal and that all would be well in a couple of days. Our conversation calmed me down and made me feel better about my decision. The price is $[removed]/month now. It was $[removed] a year ago when she entered the facility and it was similar to the fees at other places I interviewed. However, it is a memory care only facility which sets it apart from all the other places I visited. I consider that an important factor. I suspect that the other places have probably raised prices in the last year due to inflation.

Very friendly, great staff and love the ducks, birds and other activities. Love the courtyard. Nurses are friendly and maintenance man was very friendly and helpful with residents and staff. Very good food

The staff at Arden Courts should be teaching all other facilities' staff how to care for residents appropriately, lovingly, and with the best care. I cannot say enough about the beautiful people who work at AC. From the top down, this facility is top notch. My mother's Alzheimers makes her very agitated at times, but at AC they know how to combat it with care and grace, and she perks up much more quickly than ever before. Their activities keep the residents active and their minds and bodies busy in productive and fun ways. The activities team is SPECTACULAR, and their caring shines through in everything they do. All in all, I feel blessed to have found Arden Courts and their wonderful care for my mom.

We brought our mom from another area facility to Arden Courts Glen Ellyn. Such a difference. The care,food, atmosphere and staff is AMAZING.Great activities, homelike feeling, outside is completely enclosed and safe for residents and families to go outside.Food Is good nice dinning room area to eat in. The rooms are very very nice. One person per room. Our mom is more verbal, eats better, is treated with dignity and respect and just seems content.

Arden Courts is one mile from out house and I can visit daily if I choose. I have found the staff caring and quick to meet my mother's needs. It gives us great peach of mind that my mother is in such a great community.

We are very happy with Arden Courts. They are taking very good care of my mom. 10/10.

They're by far the best. Especially based on my experience with other similar situated places. I am very thankful to you guys for recommending them. The facility is amazing in the details it provides for memory care residents, but it is always the training and dedication of staff that makes the difference. I have talked to staff as they are going through the continual education about all aspects of dementia and care. The staff bond with the residents, and make them feel heard and special. Also, they put an emphasis on education for the families, so we are better prepared for the journey.

5 for all! I have never known my aunt to be so happy. It is an incredible place. The therapy dog visits are a great highlight, and the universal kindness and good humor of all the staff. We can't believe our luck and are grateful that your org guided us to them. A perfect fit! It is entirely focused on memory care. Built for it, and it works so well. They always finesse confusion and alarm. My aunt loves to comfort others in the hallway and her depression, anxiety and loneliness have disappeared.

We would wholeheartedly give Arden Court our highest recommendation. . We are thankful that mom is in such a great place.

AC leadership came in while on vacation to expedite my wife's entry when memory care became essential to safety & security. Over the past year, we have experienced countless incidents of staff going above and beyond typical job requirements to ensure the residents and the facility were well taken care of. Great team work and dedication to helping each other deliver excellent care. All departments are led and staffed by experienced professionals who do their best to make Ac residents and staff feel valued. Front office, nursing, aides, food service and maintenance have been consistently helpful and professional.

The group living experience is new to my husband and me. The 4s above might be 5s if we had more knowledge of such. I loved the home like atmosphere, the attractive outdoor setting, and especially the friendliness of the staff. Items #s 2, 3, 4, 5, 6 probably can't be compared to other places by having just visited. Also, speaking with other residents' families helped decide to choose Arden. Recommendations from Place for Mom also helped in decision. It is a very good place that I do recommend to others.

I would give a 5 for all 7 categories. The director and office staff were pleasant and helpful. They always had time for us if we had a question. They kept Mom clean and changed and the apartment and common rooms were clean and cheery. There was plenty of room for dining and the menu was varied and seemed good. I never found her unattended and the staff were genuinely caring. The large yard with paved walkways was pleasant and provided a chance to enjoy the outdoors and small wildlife ( birds and squirrels). Mom had been a flight risk at her previous assisted living and the security at Arden was excellent. The price was very reasonable since it included room, board, security, and medical care. I did tour 6 facilities before settling on Arden and we were pleased with our choice. Thanks for helping us find a place for our Mom. I should add that Mom wasn't there very long. Only 3 and a half months and her dementia had progressed to where she wasn't interested in many activities, so I can't really speak to that part. She watched a few movies and I took her to the craft room a few times, but that's about it. If she had been there earlier and had been her old self she'd have been involved much more.

Nobody wants to have to place a family member in a facility, but sometimes it becomes necessary. The staff at Arden Courts made this decision a little easier. They have been so patient and kind with my mom, and they have helped provide a much needed break for my dad who was her primary caregiver at home. The facility is small and clean but nothing extravagant. The outdoor courtyard is a comfortable place to visit. My mom seems to have become attached to all of the staff, and they look out for her like their own family.

We loved the place - tour was nice -[name removed] was great and knowledgeable and answered all of our questions - thank you for having us - the facility was clean and very very nice - and [name removed] was friendly -

Arden reached out to us when other places were basically rejecting my 98 year old world war 2 veteran father. The facility was nicely decorated and very comfortable. The staff I observed were very caring. It was such a relief even though my father only lived another couple months. I’m comfortable that he was well treated.

Everyone I worked with at A Place for Mom was very kind and helpful. I would highly recomment them. They helped me through the process of finding a place for my husband. The staff. at the facility are very helpfull and will quickly take care of the things I request them to do,and they take good care of my husband.

I think placing a loved one in memory care is very challenging but the staff at Arden Courts went out of their way to make the transition as easy and seamless as possible. Nearly all of the staff I've interacted with are kind, caring and loving with the residents. It's been one of the hardest times for me as a loved one but I'm grateful to have found Arden Courts and I would definitely recommend them to anyone in need of this care.

tour was beautiful and even was very nice

My mother had been bouncing around from difference facilities due to her memory and behavioral issues. She suffers from alcoholism and everything that comes with that. Arden courts was willing and able to take her in and work with her physically and mentally. The community focuses on cognitive/memory issues so while she was way too much for other facilities, to them it was status quo.

We would give the categories all a 5. We have been very happy with our choice on where my mother in law is in Lely Palms. Based on the experience we have had so far, we would recommend this community to other families.