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As a health-conscious, wellness-focused senior living company, ProMedica Senior Care offers senior living communities, including Best of Senior Living Award winners, as well as home health care, hospice care, and palliative care services. ProMedica Senior Care | Heartland and ManorCare communities offer skilled nursing and rehabilitation services, while Arden Courts® | ProMedica Senior Care Memory Care Communities provide care within a safe atmosphere. Assisted and independent living housing by ProMedica Senior Care includes various amenities and services to support the wellness of seniors. ProMedica Senior Care has 3,061 reviews and an average review rating of 4.3 out of 5. As “champions of caring,” ProMedica Senior Care staff offer what seniors need to receive compassionate care.

9.4

Review Score

3,061 reviews
72 communities
27 senior living award communities
Starting from $X,XXX/mo
1 community video

ProMedica Senior Care community listings

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Starting at$X,XXX+ monthly
17
17 Photos available
10
Review Score
56 reviews

It was with great and long consideration our family place mom at Arden Courts. It look more care than was possible to keep my own safe and nourished as dementia progressed. We are confident that she is...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

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Starting at$X,XXX+ monthly
30
30 Photos available
10
Review Score
41 reviews

Choosing a facility is never easy, but this community exceeds my expectations., The walking paths are beautiful, and you can tell a lot of thought went into the design for someone with memory care.Happy to...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

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Starting at$X,XXX+ monthly
1
1 Photos available
10
Review Score
61 reviews

Coming into this facility, it allows an individual to feel like home when they’re in the presence of a great team from front to back. Excellent care plans put together as well as staffing appropriately with...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

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Arden Courts A ProMedica Memory Care Community in Lely Palms

6125 Rattlesnake Hammock Road, Naples, FL 34113

Starting at$X,XXX+ monthly
22
22 Photos available
9.9
Review Score
67 reviews

I’m so glad that we placed Mom here! The staff are responsive and caring. Everyone is so helpful. The activities are amazing! Food is good. We couldn’t ask for a better environment for Mom. We highly...

Provides: Memory Care

For over 25 years, Arden Courts ProMedica Memory Care has catered to the special needs of individuals living with memory loss. Staffed by specially trained caregivers, Arden Courts is solely dedicated to caring for individuals diagnosed with Alzheimer's disease and related dementias. Each...

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Arden Courts A ProMedica Memory Care Community in Susquehanna

2625 Ailanthus Lane, Harrisburg, PA 17110

Starting at$X,XXX+ monthly
19
19 Photos available
9.9
Review Score
74 reviews

This place is truly excellent at memory care. My loved one and I agree that they are very kind across the board. I find folks to be perfectly responsive to my questions. The activities are varied and...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Fair Oaks

12469 Lee Jackson Memorial Highway, Fairfax, VA 22033

Starting at$X,XXX+ monthly
20
20 Photos available
9.9
Review Score
51 reviews

Everyone helped make the process as painless as possible. [name removed], [name removed], [name removed], [name removed] along with the entire staff acted as if they knew the hardship I was faced with....

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Starting at$X,XXX+ monthly
17
17 Photos available
9.9
Review Score
72 reviews

Arden Courts is a clean, well managed facility with a staff that is largely friendly, helpful and competent. The fact that they offer respite care is a plus, because it gives you a chance to try out the...

Best of Senior Living All Star
Provides: Memory Care

Arden Courts A ProMedica Memory Care Community in Kensington's primary focus is to provide care for people with Alzheimer’s disease or other forms of memory impairment. To visualize Arden Courts A ProMedica Memory Care Community in Kensington, picture four single level houses all connected by...

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Arden Courts A ProMedica Memory Care Community in Silver Spring

2505 Musgrove Road, Silver Spring, MD 20904

Starting at$X,XXX+ monthly
18
18 Photos available
9.9
Review Score
43 reviews

I recently visited my grandmother at Arden Courts. The staff are so sweet to my grandmother and have really taken the time to get to know her. I know she is being well cared for and is safe. My family is...

Provides: Memory Care

Arden Courts of Silver Spring is a unique assisted living community that was built over 25 years ago and was designed exclusively for persons living with Alzheimer's disease and related dementia's. Our community is the second community to be built out of the 50+ Arden’s in the United States. We...

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Arden Courts A ProMedica Memory Care Community in Northbrook

3240 Milwaukee Ave, Northbrook, IL 60062

Starting at$X,XXX+ monthly
16
16 Photos available
9.8
Review Score
61 reviews

The 4 community wings which allows a smaller community, the large out door area, lots of space to walk in building, the very kind staff who know all the residents by name, the single rooms for each resident....

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts of VA Beach

1853 Old Donation Parkway, Virginia Beach, VA 23454

Starting at$X,XXX+ monthly
17
17 Photos available
9.8
Review Score
31 reviews

Staff is attentive and caring. The community is beautiful with a warm homelike atmosphere. Smells good and residents seem to be happy and well taken care off. Overall great experience for those visiting and...

Provides: Memory Care

'Daily Programs are designed to inspire purpose, invigorate healthy lifestyles and uphold the highest quality of life for residents'     At The Memory Center, we believe the challenging conditions of an aging brain should be met with a caring, interactive community designed around...

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Starting at$X,XXX+ monthly
14
14 Photos available
9.7
Review Score
42 reviews

This is a safe place to have my spouse. At Arden in Anderson she has several caretakers versus just one in me. She is very happy all the time and eating well, and she likes it very much. The staff knows her...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

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Arden Courts A ProMedica Memory Care Community in Richardson

410 Buckingham Road, Richardson, TX 75081

Starting at$X,XXX+ monthly
18
18 Photos available
9.7
Review Score
36 reviews

Arden Courts of Richardson Texas provides the upmost care available for it's tenants. Dementia as horrible disease as it, is made a 2nd tear obstacle from the staff. I can not over states this. These folks...

Provides: Memory Care

Michael Knight has been our Executive Director for 19 years and Alice Goff has been the Lead Nurse for over 13 years. We have been at the same location for almost 20 years. We are located in Richardson very close to Dallas and Plano with easy access to 75 Central Expressway and 635 LBJ...

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The Commons A ProMedica Senior Living Community

10542 Fremont Pike, Perrysburg, OH 43551

Starting at$X,XXX+ monthly
14
14 Photos available
9.7
Review Score
31 reviews

I am so very pleased with her care, friends, faculty and mostly her happiness there! Everything she needs is close by and she loves it there! My prayer is that she can stay there . Thanks for your concern...

Provides: Independent Living

The Commons a ProMedica Senior Living Community offers an all-inclusive rental package which provides services, amenities, and a social setting to encourage active lifestyles. Our community is designed for your active and healthy lifestyle offering an array of floor plans including studios, one...

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Starting at$X,XXX+ monthly
19
19 Photos available
9.7
Review Score
104 reviews

Overall a great experience, glad we picked Arden Courts. The staff took great care of my mom and other residents. I love the courtyard, and the freedom to go where you’d like both inside and outside.

Best of Senior Living All Star
Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Starting at$X,XXX+ monthly
86
86 Photos available
9.6
Review Score
40 reviews

My wife is well taken care or and the staff have a hard job. I feel good after visiting her because she is happy. I come as often as I can. I love visiting my wife here. She is content and enjoys the...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Elk Grove

1940 Nerge Rd, Elk Grove Village, IL 60007

Starting at$X,XXX+ monthly
23
23 Photos available
9.7
Review Score
88 reviews

Christmas party for the senior resident and family members. A well planned event bt the staff with Santa Claus in attendance for 2 hours. There was hot chocolate and cookies for all and a craft table for...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Glen Ellyn

2 South 706 Park Blvd., Glen Ellyn, IL 60137

Starting at$X,XXX+ monthly
11
11 Photos available
9.7
Review Score
163 reviews

My first experience with a memory care facility, so not sure how it rates vs others so I gave it a 4. Staff, activities, food, cleanliness and units are great. Challenge 1: is Arden Courts has gone thru an...

Best of Senior Living All Star
Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Bath

171 N Cleveland Massillon Rd, Akron, OH 44333

Starting at$X,XXX+ monthly
9
9 Photos available
9.7
Review Score
39 reviews

"Arden Courts of Bath has been a wonderful place for my Aunt [removed name]. The team is professional, patient, and clearly dedicated to their residents. We love seeing her engaged and well-cared for. The...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Starting at$X,XXX+ monthly
14
14 Photos available
9.7
Review Score
47 reviews

I like how attentive and helpful they are. They call me to let me know about anything out of the ordinary. My dad is prone to falling. They will call me even if he is not hurt, or if the fall was minor. The...

Provides: Assisted Living, Memory Care

ProMedica Charlotte Stephenson Manor is a licensed Assisted Living Community that combines the resources of secure housing, personalized services and a continuum of healthcare designed to meet the needs of those who require help with daily living. Older adults who want to preserve the highest...

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Arden Courts A ProMedica Memory Care Community in Bingham Farms

24005 W 13 Mile Rd, Bingham Farms, MI 48025

Starting at$X,XXX+ monthly
12
12 Photos available
9.7
Review Score
111 reviews

Arden courts was the saving grace. My family needed for my mom and they treated her very well. They communicated with me all the time and I had easy access in to see my mom when I wanted. I am forever...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Starting at$X,XXX+ monthly
17
17 Photos available
9.6
Review Score
54 reviews

Thank you for making Christmas special. The caring words “we hope the holidays are gentle” are the most thoughtful ones spoken to me in a long time. Mom had allot of loss this year, it’s comforting know the...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Starting at$X,XXX+ monthly
36
36 Photos available
9.6
Review Score
71 reviews

My aunt was in multiple facilities, some prices much higher, but the care and services she received at Arden courts were so much more personalized and superior.

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts Richmond

13800 Bon Secours Dr, Midlothian, VA 23114

Starting at$X,XXX+ monthly
17
17 Photos available
9.6
Review Score
47 reviews

My father was at Arden Courts and the care and compassion they provided was remarkable. The programming for enrichment kept him constantly engaged in tasks and activities tailored to his interests. The...

Provides: Memory Care

Arden Courts of Richmond - ProMedica Senior Care, located near Historic Richmond Virginia is a secured memory care community located on Richmond's Southside, in Midlothian, Chesterfield County, an area that is rich in history, arts, and culture. In 2014, Outside Magazine selected Richmond, VA as...

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Arden Courts A ProMedica Memory Care Community in Palos Heights

7880 W College Dr, Palos Heights, IL 60463

Starting at$X,XXX+ monthly
1
1 Video available
20
20 Photos available
9.5
Review Score
96 reviews

What we like the most about the community is the friendliness, and their compassion for those who reside there, I felt comfortable knowing that my brother was well taken care of. I miss [name removed] so...

Provides: Memory Care

Arden Courts of Palos Heights is a Memory Care Assisted Living community dedicated to caring for individuals living with various forms of memory impairment and dementia. Located near the corner of Southwest Highway and College Drive, our community has been serving Palos Heights and the...

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The Village A ProMedica Senior Living Community

215 Huber Village Blvd, Westerville, OH 43081

Starting at$X,XXX+ monthly
9.5
Review Score
56 reviews

Families should know that the Promedica facility where I stayed last year [date removed] was very comfortable. It was my home away from home for about 2 weeks.

Provides: Assisted Living, Independent Living

A most distinguished senior living community Welcome to The Village, a distinctive and gracious senior living residence. We are nestled in the charming community of Westerville on the northeast outskirts of Columbus, Ohio. This historic village features a beautifully restored “uptown,” many...

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Viewing 1-25 out of 72 communities

Community videos

View the ProMedica Senior Care lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how ProMedica Senior Care welcomes its residents home.

Arden Courts A ProMedica Memory Care Community in Palos Heights

Take a virtual tour of Arden Courts of Palos Heights in Palos Heights, IL
Take a virtual tour of Arden Courts of Palos Heights, a maintenance-free pet friendly Memory Care community located in Palos Heights, IL. To schedule a live tour, contact a local senior living advisor.

1 min December 22, 2022

Reviews
for ProMedica Senior Care

9.4
Review Score
3,463 reviews

Review Score

3,463 reviews
9.4

Out of 10


5 star

73%

4 star

17%

3 star

6%

2 star

3%

1 star

4%

A Place for Mom has scored ProMedica Senior Care with 9.4 out of 10 using our proprietary review score based on 1,649 reviews in the last 2 years. Over all time, ProMedica Senior Care has 3,463 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
2,522
555
190
70
126
Date Submitted
602
1,017
1,649
Reviewer
164
2,493
587
116
Care Received
205
0
39
3,217
0
1481-1500 of 3463 reviews
Sort by

5.0
Anonymous - Family/Friend
Memory Care
May 30, 2023
Verified Review
5 star review

Arden Courts in Anderson would get all 5 stars from me. What sticks out most is the staff, they have all been extremely friendly and caring. The rooms in memory care are a nice size, they are also private. I would for sure recommend Arden Courts for others looking for memory care for a loved one.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Kimberly B - Family/Friend
Memory Care
May 26, 2023
Excellent Care

I moved my mom several years to this facility from The Village of The Woodlands Waterway. The care at the Auberge (which was Silverado at the time) has been wonderful. My mom is in a wheelchair and is in a late stage of Alzheimer’s but is peaceful and safe. I am supported as a family member and cannot imagine how different life would be without my total confidence in the staff at the Auberge.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Jennifer - Family/Friend
Assisted Living
May 25, 2023
Verified Review
A home away from home for my Dad and finally peace of mind for us

The staff was very friendly, the houses were very clean and did not smell like a nursing home, they staff had scheduled activities for the residents almost every hour of the day. They also cared about the residents and would tailor special amenities for a resident if they needed something extra.They also have an open areas for the residence to walk around outside safely. They make the residents feel like they have freedom and it's their own home. I love auberge and am very grateful for them.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Susan T - Family/Friend
Memory Care
May 25, 2023
Great Place for Our Mom

We have been very pleased with the care Mom has received at Auberge The Woodlands. The reasons we chose the Auberge were the home- like atmosphere, the staff who were long time employees, 24/7 access for visits, the seamless integration between 3rd party hospice care and the staff and the cleanliness, beauty and security of the grounds. There are great daily activities for the residents. We love the gatherings they have for residents and their families to celebrate holidays, etc. The food and music are outstanding. It’s a great way for Mom to see her family in a fun and festive gathering. The few minor issues that have come up have been addressed in a timely, receptive manner. The staff is responsive and values our feedback. The impromptu comments by Mom saying she feels safe and cared for there are what we needed to hear to be able to lie our heads on our pillows at night and sleep in peace.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Melody W - Family/Friend
Memory Care
May 24, 2023
A very caring home

The Auberge has been a wonderful home for my mother. Not only are they kind and caring, the caregivers and nurses are very observant. Recently when my mother became ill, the nursing staff noticed and acted promptly. My mother was on the proper medication within hours of her first symptom. It is very comforting to know my mother is being taken care of in a professional and loving way.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Resident/client
Independent Living
May 24, 2023
Verified Review
Lely Palms Experience

The staff is accessible, cheerful and interested in the residents as people, not as problems. The residents are happy. I've lived here for a month and a half, and have yet to meet a grumpy person! I love that 2 Bible studies, a Protestant Sunday service, and a weekly Catholic service on site, plus bus service to local churches! The food is excellent, with several choices each day for lunch and dinner. My husband and I enjoy the art class, the weekly "coffee clatch" and we were in the recent fashion show.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Darlene M - Family/Friend
Memory Care
May 23, 2023
Verified Review
Highly Recommend

My mom passed away. She only lasted one day at Arden Courts. They were so compassionate and wonderful to my mom during that short time there. Everyone that I met there was kind and so wonderful to me and my mom. They truly treated us like family. I would highly recommend Arden Courts in Monroeville to anyone who is looking.


5.0
Alisa - Family/Friend
Memory Care
May 22, 2023
Verified Review
Overall a nice community with friendly staff

What we really like about the Arden Courts community are the different options for cooking classes as well as the men's gathering. When it comes to the activities we are not sure if our loved one participates in them, but we appreciate this different options they have.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
May 22, 2023
Verified Review
Mom was so well cared for

They are the most attentive and caring staff I've ever encountered for my mother. The food was not that great, but that doesn't matter as much as the other things do! I would highly recommend Arden Courts in Yardley, I have already sent someone else here who moved in.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Virginia F - Family/Friend
Memory Care
May 19, 2023
Exceptional

Love, patience, compassion, guidance, excellent nursing, friendship, expertise, kindness, generosity...these are just a few words that help describe what Arden Courts on Huebner Road means to my family and I. Thank you! Much love.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
May 19, 2023
She's Content and Safe

We are so pleased we were told about Arden Courts. My sister is very content there, and always tells us how nice the people there are. She is so well cared for. We've never had a complaint. The staff is wonderful.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Ruth - Family/Friend
Memory Care
May 19, 2023
She's Safe

Making the decision was hard. Once dhe was there, my worries ended. Our family member is safe, happy and well cared for and as she says. " Living like a Queen." Thank You so much.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected


5.0
Anonymous - Family/Friend
Memory Care
May 19, 2023
Verified Review
Recommended

My loved one is a resident at Arden Courts in Farmington. I wish they had more staff, but that seems to be a problem everywhere. The staff that I've met are lovely. It's hard to assess Value for Cost, as thousands of dollars a month to care for our neediest patients is insane in principle. Our health care system needs revamping in all areas. However, this is what we have and Arden Courts does a great job. The people there are great. I would recommend this facility to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected


5.0
Anonymous - Family/Friend
Memory Care
May 12, 2023
Verified Review
Recommended

My friend currently lives at Arden Courts in Geneva. The facility is very cheerful and the staff is always so upbeat and friendly and helpful. They keep the families updated on the residents. The food is very good. I would recommend Arden Courts in Geneva to everyone!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Seth - Family/Friend
Memory Care
May 12, 2023
Verified Review
Great Place to Be

The entire facility is open to her, and she us freely able to walk outdoors, as the whole facility is fenced off to prevent her from wandering away from the facility. This was very important to me as my mother likes to go for walks often, and other facilities are often just a hallway inside an assisted living facility with limited to no access outdoors. I would recommend to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
James G - Resident/client
Memory Care
May 11, 2023
Staff functions well during uncertainty.

The Auberge has a terrific team taking care of us, the residents. This morning while I was getting ready to go to breakfast which starts at 0800, I was getting annoyed because no one had com to get my wife ready. At 0750, I went to the dining room and told the senior CNA present that the assigned aid had not yet come. Everything looked normal. Within 2 minutes, an aid, not the one assigned, arrived and helped me get my wife ready. At 0810, I realized something unusual was happening. The care giving staff was having an all hands meeting. A couple of minutes later, they broke up and the CNAs disappeared. The Chef and dishwasher started serving breakfast. Soon missing residents and CNAs started showing up. This is a one of the reasons I love living here. The entire staff cares about us, the residents. Without having senior manager present yet, the staff figured out the problem and immediately corrected the situation so none of the residents were adversely affected. Thank You

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

5

Value for Cost

4


5.0
Anonymous - Family/Friend
Memory Care
May 9, 2023
Verified Review
Recommended

Unfortunately, my father was only a resident at Arden Courts in Monroeville for a short time. It very quickly turned into an end of life experience. The staff was very sensitive and understanding. Everyone was so kind. I would recommend this facility to other families in similar situations.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Isabel l - Family/Friend
Memory Care
May 9, 2023
the food

I recently went to Arden courts with my 3 kids to visit my aunt, and attend an event. I was blown away by how much fun we had! They had a live band, and the food was AMAZING!! You could tell how much work was put into this event by the decor and amazing buffet they had set up. by my observation, You could also tell how much the staff cared about there residents. I left with a great feeling seeing that my aunt is in such a nice place.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
K B - Family/Friend
Memory Care
May 8, 2023
Verified Review
Overall a Good Experience

This has been a great experience for my loved one and family. The staff have been really good about addressing the needs of our loved one and other residents. They really care for the different stages of the resident's memory care journey. I really have only good things to say about our experience with Arden Courts. The staff communication with the family has been good. They are good at trying to engage the residents in activities.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

No data collected


5.0
Andrew G
Memory Care
May 5, 2023
Great place

Wonderful experience when visiting! People are very friendly, the building is nicely kept, and the food looked and smelled fantastic. I definitely recommend if you are looking for a home feel environment.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

4


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