ProMedica Senior Care

I had a wonderful experience visiting Charlotte Stephenson Manor. The staff were very friendly and introduced themselves. The menu looked great and residents were engaged in a serious bingo game! This is where I would like to go, when my husband and I are ready.

My grandmothers best friend stayed at Charlotte Stephenson. All the staff are friendly and knowledgeable. The facility is clean and neat, always decorated for the holidays. Activity staff is always doing some fun activity. Residents all seem happy.

My aunt just moved in the staff and management. I am impressed with the exceptional community my aunt has joined. Thanks to the professional welcoming and knowledgeable staff and staff and management. As a memory care community Arden Court excels. Kudos to the entire staff. Ingrid expertise was instrumental in the decision to choose Arden and court and easy one.

I have lived at Lely Palms for three months in a one bedroom apartment. I am very happy with everything from the size of my apartment to the public rooms and the staff who are very friendly and helpful. The food is excellent and offers a great menu with many choices daily. Many activities are also offered daily. I especially want to mention my sales representative [name removed] who made my transition go smoothly. She has a dynamic personality and. Continues to check on me from time to time. I feel that I am part of a village community! Patricia Noon and my dog Luvy ten stars from me????????????????????

As a new resident, I appreciate the extra time and effort the staff have given me to help me feel comfortable. They’ve gone above and beyond to make me feel at home. The food and activities are nice, as well!

All the people that I met that worked there. The price and that the price was fixed for duration. I would highly recommend it. Everyone that works there is very kind people.

They were the only place that accepted him so we had no choice. That said, we are happy with his care. It was a good experience.

Promedica at Arden Courts was a godsend for our family. They treated my sister with early onset Alzheimer’s like a queen. They worked with her where she was in her mind. They allowed her all the freedom they could. My sister was not easy. She crawled around, slept and ate on the floor. And that is what she wanted to do and that respected her wish’s and mine. I can’t say enough about the love and respect they showed my sister.

I would tell a friend I'm happy with Dad's experience. I didn't have to worry about him and they communicate with me in a timely fashion day and night about issues that arise.

I would like to thank all who are involved in helping me and my wife enjoy the different programs at Arden Courts. They are so nice to attend, and I enjoy seeing my wife enjoying her favorite things again. It's been so long. These events will last in my memory forever! I was able to enjoy a cup of coffee with my wife early in the morning while she looked out the window pointing at the beautiful scenery. I would like to again thank all of the staff for the great times I can have with her while she is in their care.

I'd give them all 5's. Mom seems happy there. Management keeps you informed of activities and invites family to participate in some of the social events. Myself, fighting cancer, I am limited on visits I can make and they help me feel at ease by providing regular updates on Mom's health and challenges. I do make unannounced visits and am pleased with her room's cleanliness and Mom's appearance. The residents village pods always have an associate present and they are attentive and friendly.

My family member was the happiest he had been in years after we moved him in. The have a very large military men population which is great. They have programs just for them which is very refreshing.as most places don't have many men related activities.

My son-in-law works at Arden Courts of Sarasota. I have toured the community and must say it is cozy, warm and inviting. I told him that if a community is ever needed to provide care for me, I would not mind living at Arden Courts. It just felt right.

Love Arden Courts. Excellent care and communication for residents/family. Arden Courts is specifically designed for dementia residents. The nursing care is excellent. The entire team is wonderful when working with residents.

My family and I are incredibly grateful for the care and support my mother receives at Arden Courts of Fair Oaks. The staff here is compassionate, attentive, and genuinely dedicated to the well-being of each resident. They provide thoughtful updates on my mom's progress, and it’s clear they work hard to ensure she feels comfortable and engaged. When I visit, I see how happy and at ease my mother is—she’s always excited to show me around, and I know she feels proud of her surroundings. The management team has created a warm, caring environment that feels like a true home. We feel so fortunate to have our mother in such good hands at Arden Courts of Fair Oaks. Thank you to the entire team for all that you do!

My Mom has lived at Arden Courts Bingham Farms for over a year. The compassionate care staff really knows and love my Mom. Mom has the freedom of movement throughout the community and courtyard. The socialization and activities contribute to overall well-being. The team at this community is like family and they truly understand the unique needs of those on the Dementia journey. Staff gets to know the residents and their individual needs are taken into consideration to provide the very best in care. Staff is also very supportive of the families and provides an onsite support group and other educational resources for resident families and the general public. Staff also educates the civil service teams in the area through onsite trainings. Arden Courts provides a full coordination for care including 24/7 onsite nursing. I am so grateful for the access to leadership anytime of day as well as the 24/7 access to the community. I highly recommend Arden Courts Bingham Farms for your loved one.

[name removed], [name removed] and [name removed] were our 1st point of contact and have been steady support throughout moving my Dad to Arden Courts of Avon. All support staff has been great and very personable. We appreciate that my father’s Dr can still care for him here via house calls and that hopefully McLean PT will be set up for him at Arden Courts. (McLean is like family to us and they referred AC to us as you’re a better fit for my dad & closer for my mom to visit.) Thank you.

My wife has been a resident at Arden Courts of Parma for 2-1/2 years. The people who work here are the most patient, caring, and compassionate people I've ever known. This place is very clean with a cheerful atmosphere. The entire facility is one level without any dangerous steps or confusing elevators. Residents have full access to the entire facility and they aren't locked inside any areas or behind any doors. 12 residents live in each of 4 distinct neighborhoods with each resident having a private furnished room with bathroom, closet, dresser, and nightstand. Each neighborhood has its own living room with tv, intimate dining area, and residential style kitchen with good food. Residents have access to the outdoor, paved, landscaped 1/3 mile walking path that has gazebo, patio, benches, chairs, and tables with umbrellas. There's also a large community room where everyone gathers for various activities and live entertainment. This is the best facility I toured for my wife of 56 years.

We recently moved our dad into AC. We (the kids and our mom) were very nervous about the transition not only for our dad but also for our mom. The team have answered all of our questions in person and over the phone with care and compassion. A special shout out to the executive director [name removed], director of marketing [name removed], and two nurses [name removed] and [name removed] (The guidelines say I can’t use names!) for their above and beyond care they’ve shown our family. (There are others, too, but these are the folks I’ve met in person.) For example, when we first brought dad, I was very upset and [named removed] scooped me into his office to chat about the transition but also connect with me on a personal level. This was so calming and reassuring for me. Most importantly, our dad is safe, getting the care he needs, and the team is helping him transition to a new environment and routine. Thank you so much to Arden Courts.

I went here with my friend who's dad needs memory care soon. I was surprised by this place - I expected to see people in wheelchairs, not doing very much, merely existing. Was I wrong! This place was bright, cheery, and homey. Some residents were playing games inside and some were sitting out in the beautiful patio and seemed genuinely happy. We were stopped by a family member who told us how highly she recommends this place and that she saw 6 other facilities before deciding on Arden Courts. We chatted a minute or two and heard all about her experience with her husband who lives there. .. ALL GOOD. It was a pleasant experience and we both left feeling better about what to expect when it's time. Between all the places we saw that weekend, Arden Courts was the best experience from start to finish.