ProMedica Senior Care

The receptionist always knew your name after the first visit. The staff on the wing was always around, and they took excellent care of my Mom. The staff called us if my Mom fell or was not feeling well. They made the staff leave their rooms and took them to the activities room, where there was always a person watching the residents. It was nice that there was a monthly calendar of events. If we needed to take my Mom out for a few hours, we were able to sign her out. We really liked that we had the codes to the doors and we could come and go at any time. This was very helpful, when we received called at 11:30 pm that she fell out of bed. During her final days, they arranged for Hospice to come in and provide services. They also allowed the family to spend the night with her, so a family member was with her when she finally passed. In her final days, the RN came every 2 hours during the day and night to check on her and give her any medication to make her comfortable. Mom was only there for 4 months, but we had an excellent experience with Arden Courts and would recommend them to other family going through a loved one that has memory problems.

Unfortunately, my aunt never moved in as she was placed on hospice in rehab and has since passed away but I toured many assisted livings in the Jackson and Adrian area and Charlotte Stevenson stood out. It has a very homey atmosphere and it impressed me that many of the staff had been there 20+ years. It was also impressive that some of the staff actually had family members living there. The process was very easy and I would have felt very comfortable having my aunt there.

[name removed] the director is so kind and patient She explained everything. I have called her multiple times as we are adjusting to mom living at Arden Courts each time she takes her time to hear my concerns and answer my questions. In talking with the other staff you hear their love for the residents I’m grateful

Caring, safe place for mom. Friendly and knowledgeable staff.

It’s a wonderful place to work. All the residents are well taking care of with utmost respect. I love to work. All the employees are well supported and the company offer the best benefit in the industry for the employees.

The decision to place your loved one in memory care is one of the most painstaking journeys a family can face. Luckily for us, after touring 9 other facilities in the Pittsburgh metro area (and feeling rather disillusioned), we found Arden Courts Jefferson Hills. From day one we were met with the utmost compassion from [names removed] who helped us plan my mother-in-law's move into what would become her forever home. It has been almost a year an a half that she has resided there and our fondness of the staff and the care that they provide only continues to grow! The site of a former drive-in theater, Arden Courts Jefferson Hills is nestled amongst gorgeous sprawling green hills. [name removed] & her staff provide a fantastic activities calendar jam-packed with programming that both stimulates and socializes the residents. Caretakers in each of the "houses" are respectful, gentle, and kind. We are so endlessly appreciative of all that they do to care for this very special population.

When this type of Alzheimer’s care is needed Arden Courts is the place to go. The Executive Director leads the team to care at all levels. It is at the forefront of the industry, incorporates family in events and always has a welcome door.

Arden Courts provide valuable, compassionate support to our family during an emergency situation. I don't know what we would have done without their guidance. Their medical director, the neuro-psychiatrist is exceptional.

Arden Court at Huebner staff provides an excellent atmosphere for the people they care for. The staff addresses any concerns in a timely manner. From the moment you walk through the front door and everywhere you go you can see the staff are friendly and care for the folks. They know how to care for the people living at their units.

My 102 year old mother in law is happy as a resident of this wonderful facility. From the day we moved her from her previous home of the last five years, that happiness was obvious. She has exceptional care and the staff is responsive to all our concerns and questions. Our family recommends Arden Courts and commends their administrators and caregivers.

Arden staff has gone out of their way to ensure my spouse is settled in and comfortable. They have are meeting all her needs as well as mine.

Excellent care, excellent customer service, fair pricing, beautiful building, amazing staff! There isn’t a better place for your loved one with memory care needs in Seminole county! Just walking into Arden Courts you can tell how much love is in the building.

I have only the highest compliment for Arden Courts staff and admin. They show the dearest compassion for my dear wife. We happy been married for 62 years. The professional and remarkable care. I highly recommend.

Staff is amazing and work hard to befriend residents. Activities leader tries to involve everyone regardless of capabilities.

I have worked with Arden Court for the past 15 years and have the upmost respect for all they do for the residents. I highly recommend Arden Court to anyone needing memory care.

What we like the most about Arden Courts is the friendliness of the staff and residents and the quality of the care services that are provided. Yes, we would recommend the Arden Courts community to other families based on the experience we have had.

I am very happy with the facility as a whole and would highly recommend families to Arden Courts. Staff is extremely helpful, friendly and readily to assist any time.

I appreciate so much the kindness and care y husband received at Arden Court. The staff is especially patient and understanding under difficult circumstances.

I am just now starting to look for my dad and am looking at this place plus one more but I wanted to send a review to say how comfortable I was made to feel upon touring this facility. People were smiling and happy to be there. They even have pet therapy and you can bring your dog in to visit which is important to my dad. The head nurse introduced herself and and said she would answer any questions I had after the tour if I needed. I left feeling impressed with my first visit. My dad is not quite ready for this memory setting but I know he will be at some point and I will be back to tour again when he's ready.

If my grandma was still here with us she would have loved this place. It's colorful, cheery and bright. In love the doggie park and the comfy cozy corners and the garden area. I like that the rooms are already furnished - BIG plus for families looking to move easily. 5 stars for me!