ProMedica Senior Care

I have toured here before with my friend for her aunt. I like the grounds very mature trees and landscape right from the drive up the drive way. Well kept outside. The staff were friendly and welcoming. They had a fun game going and the people were enjoying playing with the balloons and were laughing it up. Nice to see such a lovely homelike facility. I recommend it to anyone looking for a loved one with memory issues.

I live out of state but my uncle is there at Arden and he likes it. He has some friends and says he likes living there. He likes activities and the outside area. I visit him when I can - this is a good place for him to live. I am happy he is safe and thriving.

I love that they have an outdoor area that my mom can walk around when the weather is nice. She can go in and out when she wants but is still checked on every 15 minutes. That's peace of mind! Other places I looked did not have the outdoor space and that is important to my mom.

The friendliness of the staff is beyond and above what I would expect. The common areas are adorable with a movie theater, a "bar", and a general store. One of the biggest selling points for our family was that the residents have unrestricted access to the outdoor courtyard during the day; they can access it without a staff member since it is safely enclosed.

This place was very nice during my pre- employment process! Everyone was nice, and entered me with a warm welcome! Even when I was given a tour, the residents looked at me as a sweet soul, that they wouldn’t mind seeing daily— especially since this is their home! Great place to work, great staff. 10/10 would recommend!

So happy to hear about this local center that can provide memory care for our elderly patients. As an advanced practice provider, I see countless of patients of elderly patients struggling at home, or their family members trying to care for them. This seems like a great facility with great opportunities. The ladies we met that represented Arden Courts were very kind and informative.

Great ?? information , friendly , great resource for the patients and family Good so many locations to choose from, helpful information for the families. And many resources for the family, very professional and educated staff

The staff was terrific. Room is smaller than other places we visited. My dad didn't do the activities but they had plenty to offer if you wished too participate. The level of care you got was amazing. They treated you with respect and dignity.

Very informative and educational. I’m very happy I was able to attend. It was very well put thank you to all the people that were here and gave information. I’m very happy I was able to make this event.

I wish they had a beautician come in weekly instead of monthly. Location, staff friendliness, price.

I had the pleasure of volunteering this summer at Arden Courts. It’s amazing to see the creativity, care and compassion their team puts into the events and activities for their residents. I especially enjoyed being a part of their All Creatures Great and Small event. I had so much fun spending time talking with the residents and seeing them have a great time. Arden Courts is an amazing community!

I know there are a lot of choices for memory care, hands down Arden Courts Kensington is the Best! From the moment we walked in and met with [name removed] we knew. She introduced us to several staff members.They were all smiling and had been there for many years. Low staff turnover really makes a difference. Kensington is truly the “Goat”

My Mother is very well cared for, all of the staff know her name. Chef prepared a special soup for her when she had a stroke a few months ago. Food is prepared on site by talented chef. She participants in activities daily that keep her mind sharp. She is still able to answer trivia question and most of the answers on Family Feud with Steve Harvey.

I am pass due in complementing the staff & care that my wife has experienced over the past 1 1/2 years of their superior service in all responses from me! I requested a room & that their staff have my wife dressed, changed, & escorted to her birthday party last Monday. My request was fullfilled with superior service & consideration. Special thank you to [names removed]!!! Loving, [name removed] husband & voice for her.....

I moved both of my parents to Arden Courts in 2020 from another memory care facility. It has been night and day difference. My dad passed away in 2020, and my mother still lives at Arden Courts. The staff there treat her with care and love. I have been visiting regularly for five years. The same staff members have been caring for Mom that whole time. They know her and know me. They also know the other residents and interact with them respectively even when the residents are difficult. They treat the residents like you would want your Mom to be treated. They laugh with them and celebrate milestones with them.

As a Nurse Geriatric Care Manager it is vital that the referrals I make for my clients are to the best communities in my area. I’ve referred several clients to Arden Courts and they have all thrived in the care of the compassionate and professional staff. Everyone, from the Executive Director and Marketing Specialist to the nurses and aides in the community, has treated my clients with warmth and respect. I highly recommend this community!

Never visited a facility before. This place was great on all levels. Keep up the great work. Came for [name removed] 87th birthday and it was pleasant to see how all the residents came and enjoyed the birthday party.

We visited a loved one today. This facility was clean, staff was friendly and genuinely cared for their residents. I was very impressed, and would certainly consider services here for family in the future, as needed. Thank you for all that you do!

When my father experienced a severe decline in health we needed to find a facility once he was through rehab. He was not very mobile, near blind and had trouble toileting. I toured nursing homes and they were very depressing places. And the cost at [fee removed] was out of his budget. [name removed] reached out to me and we worked out an affordable plan. His room was nice, they made him get out of bed for meals and activities and made him toilet as well as he could. He was at 98 pretty fragile and was only there a month but I was very happy with the care he received.

I am pleased the only objective here is memory care. The residents have quite a bit of freedom to participate in planned activities or go outside whenever they wish depending on weather and residents abilities.