ProMedica Senior Care

Arden Court is a very nice place with a friendly staff who care for the residents. The facility is well kept, they are in the process of renovating and updating the rooms and common areas. The office staff greets you by name and is easily accommodating to talk to you about the well being of your loved one. They keep you informed of any behavior or medication changes in a timely manner. The activities for the residents are great and keep them in gaged and provides them with mental stimulation. The activity staff is wonderful, always checking to see how the residents are doing if they can’t attend the group activity. The dining provides a nice meal. They fix the meals to each residents needs. The food tastes good and is well liked. If your loved one needs a different meal the staff is there to fix an alternative snack or sandwich. While visiting I have never felt the residents were neglected, the staff is professional, friendly, and welcoming.

When it comes to the value for cost, I don't know how to answer this. I have nothing to compare it to. But I feel my sister is safe there. They are responsive but wish she had more attention from doctor earlier. Yes, we would definitely recommend Arden Courts to other families

Their help in making my sister feeling comfortable and welcome was out of this world. Their assisting my sister pick out clothes, pictures and other necessities was a big help. The place just glows warmth. Staff always ready to help and the place very nice and clean. I’m glad we picked Arden Court Kensington. Oh the activities are well designed. You can’t go wrong picking this place.

I toured here for my mom and I was really impressed with how the community is set up for people with dementia care. I like that it has a large court yard for when the weather is nice that has a fence. Staff has been there for a long time too so that's also important to us.

Residents receive individual attention and continuity of care from the caregivers. The caregivers know the residents routines, likes and dislikes etc. I like the layout of the facility. Everything is on one floor allowing residents to move about without the need for elevators etc.

This place was beautiful. Very clean and staff were professional and very nice……this place also smelled clean …they were were also personable made me feel comfortable to leave my mom or dad….they also have have a chef and the menu was up…the kitchen was stainless steel see yourself in the mirror clean…..wow… such a beautiful place… We are very particular what we eat and to be fair I wouldn’t worry at this establishment because they were top notch

Toured and you can tell residents are taken care of and the place was extremely clean/ smelled wonderful. The place doesn’t feel sterile, lots of colors and staff is very welcoming. Even visited the kitchen which was sparkling clean. Very impressive.

When I toured this community it really stood out to me from the others. The staff is super friendly and welcoming and I love that they have little kitchenettes, dining rooms and living rooms. It was a huge plus to us that they have only private rooms for dementia residents. I would not want my mom to have to share with anyone. Mom eventually moved in a week or so later. My favorite part was watching her liven up with her friends in the events they have each day.

A place for Mom recommended Arden Courts of Richmond to take a tour. I had never heard of this facility, but was very familiar with memory care places. Unfortunately, I had done this two other times with my family. I decided to take a tour of Arden Courts and loved everything about it. I did not need a place at that time, just checking out options for I knew I needed a back up plan. A month later would become that time. Arden Courts was the best decision for Mom to live the most productive, active, happy life she could. Our family is truly happy that a Place for Mom introduced us to a memory care that our loved one can thrive and live happily everyday. THANK you, A Place for Mom for making us aware of such a great place. This past year at Arden Court our Mom has had the best life possible.

The staff and administration have been very kind to me, and the residents and families are Fantastic! The design of arden Courts makes you feel like you are at home.The community of residents treat me like a granddaughter,family members who treat me with love and staff who treat me with respect is wonderful. I keep coming back to help out!

It has been several months since my mother moved into Arden courts and it has been a great decision and experience. Everyone including management, staff, kitchen, activities , nursing, and support staff shows care, comfort, and competency to all of their residents and families. Our family highly recommends you visit Arden Courts to appreciate their unique layout and philosophy for providing safety and encouraging independence and dignity.

Needed to move my dad from Denver to San Antonio, having a room already furnished made the transition so much better. When we arrived, the staff was for waiting for us and immediately took steps to start integrating him to his new living space. The staff is very friendly and caring. Highly recommend Arden Courts

My dad has lived at Arden Courts now for 3 months and my family and I couldn’t be happier with the wonderful care he is receiving. Everyone who works there genuinely cares for the residents and it shows! They have lots of activities every day and really work at keeping their residents active and engaged, and have beautiful outdoor spaces to enjoy as well. Plus, the food always smells so good, and my dad says it tastes great too. ?? We are thankful for Arden Courts and all the wonderful staff who make it a warm, caring, and inviting home for Dad.

There were a lot of activities, but as a man, my dad sometimes felt like they were really only for the women. Staff would encourage him to participate--about half the time he would leave early. I would absolutely recommend this community to other families (and I did, and her husband has been there a couple of months!)

Wonderful staff, very caring environment Facility is very friendly and welcoming. Excellent nursing care! A Place for Mom was very helpful in getting us started with the process and giving us recommendations of places for us to visit.

The Auberge staff is very warm and caring. They ensure the safety and comfort of each resident and their family. It's been a great two months... can't wait to see what the summer months will bring. [name removed](the administrator) is great and has a great team.

It is hard to pick out anyone thing that we like most about the community. I just feel that my loved one is safe there and she is being well taken care of. Based on the experience we have had so far, we would recommend Arden Courts to other families who may need a place for their loved ones

Arden Court is the finest memory care facility in the city. We tried 2 other facilities and were very disappointed with the care. Arden Court is completely different. They have a full range of activities all day that keep the residents happy and engaged. The caregivers are fabulous! The staff remains the same so they have the same caregivers every day which helps the residents feel more comfortable.

I've been worrying with I client for a few days and noticed. All the staff is very nice and they attend to all the patient needs. They also work as a team here and feed everyone very good! It's a very good environment here and they make everyone feel welcomed here.

I've worked in many facilities so I feel I can make fair comparisons between those who love what they do, are well trained and knowledgeable vs. burned out staff members whose hearts just aren't in it anymore. Arden Courts staff is amazing. The nurse has reached out to me unprompted to let me know my friend is doing well. Everyone has taken the time to get to know my friend and me, as well. It's easy to see they enjoy what they're doing and I feel at ease because of them!