ProMedica Senior Care

My loved one has thrilled at Arden courts. They really understand dementia and go to great care to have residents have the freedom to wander and not get lost or have to wear ankle bracelets that make alarms sound if they go through a door they should not., My loved one was in a place like that which relied on technology and she was so scared and unhappy all the time. Be ware of places that say they offer "memory care" and avoid those that rely on the bracelets and alarms. Arden courts has beautiful paths and gardens Arden courts also offers various levels of engagement therapy so that residents feel valued and are happy to be doing fun things. My loved one has been at Arden Courts since 2022 and as her disease has progressed so has the engagement so she is not left sitting alone in her room, scared and angry, but is with a community daily and really engaged and smiles a lot. They also have amazing great food like fresh spinach salad and chicken and pay close attention to allergies.

What we like the most about Arden Courts is their caring of the workers, especially the activity coordinators [name removed] & [name removed]...and also the PT & OT staff. The woman who washes and cuts hair is also so sweet with my sister. Yes, we would recommend this community to other families based on the experience we have had so far.

Extremely caring staff. Family member has shown improvement in very short period of time! The staff is very friendly & accessible They are flexible and accommodating I have n no reservations about recommending this facility

What they could improve on would be doing the laundry more often, but yes we would recommend this community to other families based on the experience we have had so far.

I can't tell you how thankful I am for Arden courts. The staff has been amazing. The activities are second to none and there is always someone to interact with. The court yard is beautiful and I rest easy know it's a safe and secure community. You can feel how much everyone cares when you walk in the door. Thank you to [name removed]and [name removed]for helping us make this decision. I couldn't have found a better fit. ??

The administration, especially the Director has been, by far the most available, attentive and responsive Director I have encountered in the 3 facilities I have dealt with. However, he is leaving this week so I can't speak about the new Director. Overall, the people in authority have been helpful and friendly. The Med Techs and nurses have been great. My dad has been happiest at the Auberge. He is well cared for and safe. My stress level went down drastically when he moved to the Auberge at Vintage Lake. Overall, the residents are happy and have social interaction to the degree they desire to.

Staff was well educated and responsive to our questions and inquiries. [name removed] addressed our individual concerns and was very friendly. We had a bad experience at another facility before so this was a pleasant turn of events.

I give you a five in every category, having had experience with other facilities in the area. Yours is by far the best. if memory care is the service you are seeking you can do no better than the staff at Arden Court. The layout of the facility the care you receive from the staff is above and beyond any facility we've had to deal with with our mother over the past five years.

We placed my step-father “[name removed]” in this facility as respite care, while waiting for our opportunity at another facility. [name removed] is in advanced Alzheimer’s and could no longer be cared for at home. In less than a month, he went from being able to still do basic ambulatory tasks, to being in a wheelchair and needing 24 hr care. His time ran out in rehab, so we placed him at Arden Courts Anderson, in interim. From day one, the staff at this facility has been top-notch. They are attentive to [name removed] needs, addressing his individual personality, medical needs, dietary likes/dislikes, and treat him as if he were family. Every staff member at this facility takes a personal responsibility for [name removed] care. When I say every staff member, I mean from the Director, Marketing Director, Assistant Directors, Nurses, Rehabilitation Therapist, Aides, and even the Maintenance Staff! [name removed] is currently walking with a walker, due to the care at this facility. This is now his home. Thank you Arden Courts!

I visit often and I see staff interacting with residents. Very positive demeanor has been observed all the times I have been there. They are very open and welcoming. Meals are really pretty decent.

The staff at Arden Courts are kind and thoughtful.

My mom moved into Arden Courts 5 months ago. It was a difficult and heart wrenching decision to leave her in the care of strangers. Best decision ever! I can not express how lovely the staff is- from the top down! My mom literally looks 10 years younger than when she entered!! She is so happy there and it is due to the quality of the care she receives, feeling a sense of belonging to a like minded group, the daily activities and the overall care and dedication from this incredible staff! Two weeks ago we held a 90th birthday celebration for my mom in the center. [name removed], the Exec Director and [name removed] helped make the party possible with such positivity! The entire staff was awesome! During each of my visits, I am always in awe of the kindness and patience the staff shows each resident! I walked in one day and an aid was dancing with a resident - amazing! [names removed] stand out from my visit as special care givers and I smile as I walk out knowing my mom is in good hands!

[name removed] has been there 6 moths. Staff goes out of way to help [name removed]. I am particularly impression with the executive director. [name removed] and her executive staff. They are continually engaged and helpful with residents. At all times. They go out of their way to help resident know their condition and provide direct care giving whenever necessary.

I went to 3 different assisted living facilities to find care for my mother. I found this one to be hands down the best. The caregivers The layout of the facility The cleanliness The amenities The ease of getting around This staff provides a friendly caregiving environment. I would recommend it.

The quality of care was excellent. Every staff member I interacted with, including the administrative staff, was pleasant, helpful, and knowledgeable. The staff who cared for our loved one was especially kind. I never witnessed any resident being mistreated, disrespected, or treated anyway other than with dignity and respect. There were regularly scheduled daily activities for the residents, as well as special occasion family events. Entertainers also came in and gave live performances. I especially loved the physical layout of the facility. There was plenty of room for residents to safely wander, including a very large secured courtyard. As long as the weather permitted, It remained open for residents to come in and out as they pleased. I highly recommend Arden Court of Allentown!

The staff are very friendly and the care provided to my Father is extremely good, which is comforting to us especially since we are an hour away. Based on the experience we have had so far, we would absolutely recommend Arden Courts to other families.

My experience with Arden Courts Avon was excellent. The professionals made my family member welcome and comfortable.

Arden Courts is a one of a kind I can’t say enough about how patient and professional and knowledgeable the staff is! I would highly recommend this place for a loved one they are all about care and compassion for the residents there are so many activities and entertainment it’s always clean and safe, and the staff is so friendly. My father recently passed and the staff was so supportive and accommodating they had a snack cart set up for us and frequently checked on us they loved our dad and when he died they covered him in a special prayer blanket and walked him out with us then rang a bell to say God Bless and show him the dignity he deserved. I was so overwhelmed by their kindness.

What we like the most about this community is that my mom felt right at home living at The Auberge. From the bright and open facility to the great meals that were served. Also the staff was very warm and cheerful!

The care givers are all kind and thoughtful. The management is present and proactive. Very clean. Food is good, very tasty and good quality. My mom is happy and has found a little group of people who have become her friends. My mom is very happy with the roommate the staff chose for her. She enjoys the activities and appreciates that she is able to decline participation when she wants.