ProMedica Senior Care

The team here is phenomenal!! The caregivers who have taken care of my grandma have been here for years and always address any of our needs immediately. There is an abundance of amazing activities happening throughout the week that really keep my grandma engaged, happy, and connected to others

All 5's very happy here. May not be as updated in terms of décor but do not let that detour you. Some of the newer " prettier" facilities do not offer the same level of care. There is very little turnover here in staff which makes for a consistent level of care which is an important factor especially for Memory Care . The activities are fantastic - provides a daily routine for the residents. Families are encouraged to be involved and participate . Wonderful special events planned and are always done to meet or exceed expectations. Staff will listen to you when there is a concern in care and work with you to improve any issues you may have. All staff across the board very kind, patient, and truly care about the residents. Facility is ALWAYS clean and never has an odor.

Great place for Grandma to live. We are pleased with everything and everyone there. Lots to do for residents and families. I love that several times a month they have families included in the program. Happy , Happy and Very Much Satisfied. I don't like I have to say this much to leave a review.

Arden Courts South Holland has been a blessing for my loved one. We were at the end of our rope when. We decided to call upon APFM We toured several places and [name removed] at Arden Courts took her time and assured us we would be leaving her in good hands. 2 months later I can’t complain.

5 for all. Lots of attention from the staff. Very caring. Lots of room indoors and outdoors for residents to walk around or exercise. Room is compact. Bed, dresser, closet bathroom and window. Really no need for the extra space. Good value for your dollar.

The entire was staff helpful even when they were busy when I interrupted them. The care that was given to my husband was exceptional even though he was often rude to them.

I cannot say enough about Arden Courts in Winter Springs. Sadly, my mom passed in March, but the staff and caregivers at Arden Courts are hands down the most incredible people, and they offer unmatched care. The activities are incredible, led by [name removed] , an angel of an activities director and her amazing staff. I have absolutely nothing negative to say, only the highest praise for this facility and it's entire staff. They are responsible for extending my mom's life and giving her the best possible existence even with her advanced Alzheimers. They are all angels to me.

Everyone was so welcoming, the staff was engaging with the residents and they seem to be very passionate. It was an overall pleasant experience. I would definitely refer anyone in need of memory care services for their loveones.

Arden Courts is an exceptionally clean facility, as well as beautiful and cheerful. There are plenty of outdoor spaces for the residents to enjoy and a full schedule of daily activities which often include truly talented singers and musicians. Nutritious meals are prepared on-site and are really delicious. Although my husband's stay at Arden Courts was only for a few months due to a planned move to another part of the country, it was a lifeline for me. The care that he received was compassionate and professional, and I was able to prepare for the move knowing that he was in good hands. My husband's behavior can be quite challenging, but the staff always treated him with dignity and respect. I will truly miss them and will never forget the many kindnesses they showed to both my husband and me.

Enjoyed my slider with lemonade that was provided as a pit stop. I sat in the 4 acre courtyard and enjoyed my lunch. All the staff I have met are very kind. I would highly recommend to others visiting Arden Courts for someone needing a Memory Care community. [name removed] & [name removed] are very nice people.

Clean outdoor area likes the 1/4 mile pathway. Enjoyed the sliders that were provided long with the cool lemonade. The staff that I did meet were very informative and friendly. Very glad I attended the Senior Poker Run from the Livonia Senior Center.

Just here for a short tour on a poker run. Friendly staff, greeting us. Nice courtyard. Had a good snack. Met a resident who said it was just like home. Loved the courtyard that was like a park, even a nice walking path!

We noticed the atmosphere is uplighting and bright. Not drab colors. The courtyard is wonderful, different atmosphere perfect for individual conversations. Place is very nice and good value for the money.

Very well organized and sandwiches provided are delicious. Staff is awesome, kind, caring and the courtyard is beautiful. Wonderful community with loving people surrounding us. Greeting was very open and will recommend to others.

I don't remember names, but the woman who ran the place was great to work with. She knew this was hard for my Dad & I, but she made us comfortable & answered our questions & was patient. When she assessed my Mom, she understood the flaws of the place she was at and worked with us. One of the activity ladies really tried to get her involved.

The residents are treated with dignity. Yes, we would recommend Arden Courts community to other families based on the experience we have had so far.

We moved my father to Arden Courts of Fair Oaks, and the experience has been nothing short of transformative. My father is very demanding and has been struggling with behavioral dementia, which made finding the right place extremely difficult. The team at Fair Oaks worked closely with my family, showing true person-centered care by taking the time to understand who he is and what works best for him. A week after his move-in, I visited expecting a hard day—but instead, I found him smiling, social, and proud to show me around. It felt like I got a part of my father back. He was calm, happy, and engaged in ways I hadn’t seen in a long time. The staff has been patient, responsive, and deeply caring. They continue to partner with us to find the right balance of support. I couldn’t ask for more. Arden Courts Fair Oaks has given us peace of mind and my father a new sense of dignity and joy.

The staff wonderful from the front desk to maintenance. The staff nurse is amazing. So caring and attentive.

Our neighbor told us about this great facility they toured for their mom. My brother and I went and can see why it was recommended. It has almost everything we are looking for except the rooms are smaller than we expected. Other than that the grounds are mature with lots of trees (dad loves trees and being outside) and there is a nice fenced in courtyard to enjoy. We liked the actives going on when we were there. The tour guide was good about pointing out what was important to us for dad. It has everything dad needs right now and we feel confident in our decision to move dad here when the time is right.

There's been a lot of turn over of managers at Ardens over the last two years but it looks like things are now moving in the right direction. I live up north and can't visit as often but I spoke to the new director Lynn about an issue with my husband's care and she resolved it that day to my satisfaction. The previous director did nothing with my concerns, so this has given me hope. The staff does a good job and I am generally happy with my husband's care. I do feel better since the new leadership and I do recommend Arden when asked. It is a good place for my husband now because I could not take care of him by myself anymore so I am grateful.