ProMedica Senior Care

I am very grateful that my mom spent her last months at Arden Courts with [name removed] and her team. Prior to moving my mom to Arden Courts I toured a number of facilities., some recently built…all new and shiny…but they couldn’t compete with the warmth I found when I walked into Arden Courts. I knew almost immediately that I had walked into the right place. [name removed] guided me through some difficult months and unfortunately I didn’t reach out to her when I should have. My mom had lived elsewhere and I never felt I could talk to someone. The exact OPPOSITE was true at Arden Courts. In fact, [name removed] scolded me for not reaching out to her on a weekend when I was distraught and thought I had no one to reach out to about my mom’s healthcare. [name removed] is the heart and soul of Arden Courts and I am grateful for all those who work there and cared for my mom. My major regret is that I didn’t move my mom there sooner.

Arden Courts is a very nice, well kept and well maintained community. Our loved one keeps them very busy with cleaning because she is a very tidy, nice and neat. The staff members have all been so pleasant, nice and sweet to our loved one. She now calls this place home and loves it there. She is able to roam safely inside and outside the community. They have big patios, a big lawns, and closed gates so it is very secured. There is a nurse on site all the time which makes us feel very comfortable. She never complaints about the meals. Just based on the initial tour we knew this was going to be the best place for her, we were very impressed

Putting the circumstances aside with covid the community has always been very clean when we are able to visit and all of the staff members are very friendly. They really do try their best with the activities, and overall we are happy with the value.

Arden Courts is amazing! They have taken such good care of my loved one. There are never any issues. It is a small community and my loved one receives hands on care from the caregivers. I'm overall very please with the community.

I really liked the openness of the facility and ability for residents to go outside. They have a garden area as well where the doors were always open. The facility is all on one floor and in villages, it is not institutional and more home like. It is a smaller place so it is more intimate which for me was a big factor. I would definitely recommend to others who are looking.

I'm so glad we chose to move my parents to Arden Courts. Everyone is so kind and professional, from the front desk staff to the caregivers and peripheral staff. I know my dad is in a good place and he is well taken care of by people who care.

We have had a great experience with Arden Courts. We have been at 3 different places and this is by far the best. I know that my mom is safe and everyone takes very good care of her and they are attentive. Whenever I visit she is clean and happy. I really like the set up, it is almost like a neighborhood. They also have walking paths so residents are able to take advantage of that. I would highly recommend them to others looking.

It's been great here. One of the things that attracted us to Arden Courts was the physical layout. The main hallway is circular, so there are no boundaries. Folks can continue to walk. And the walls are decorated vaguely like facades of buildings along a street, with siding and tiles, pictures, both insides and outsides of buildings. There's lots of variation, and it's a particularly nice design for folks with severe dementia. It's very bright, and there are lots of seating areas with big windows looking out onto backyard patios. So it doesn't feel shut in. The residential areas are spokes off of that main hub. The other piece of it is the staff and the way they engage with the residents. My loved one is not an easy case. She had to move from a nursing facility because as her dementia progressed, she developed aggressive tendencies and was very resistant to personal care and other things. Arden Courts reports they've had no issues with her behavior. And that is testament to their understanding of how to engage with those folks. Instead of provoking those behaviors, they know how to handle them and dance around them.

Such a good fit for my loved one. My loved one is doing extremely well and is very involved with the community. She loves all of the aides and the residents and the visitors. . My loved one loves helping others and this place allows her to do that. For someone that is active and needs memory care and still likes to be somewhat independent this is a great place. She has gotten better with the consistency of care and medications and we love it. My loved one is very happy and she feels very taken care of. We could not be happier!

I am the medical surrogate for my aunt who is 99 years old with advanced dementia. Sadly we live hundreds of miles apart. She has been at Arden Court in Palm Harbor for just over one year. I have been able to visit her and am fully confident that she is receiving the best possible care. The staff has made tremendous efforts to stay in regular touch with me, and goes above and beyond to facilitate my phone conversations with my aunt. The care they exercise to make her comfortable and happy is exceptional. I cannot say enough about this excellent memory care facility.

I really liked Arden Courts. We actually did an in person tour and the parts of the facility we were not able to see they virtually were able to show us. The staff here were really sweet and the director who showed us around actually had his dog help out with the tour which was really cute. He knew all of the residents by name which spoke volumes. The facility ended up being too expensive.

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly.

I'm impressed with them. I think they do a good job, and I have no complaints. They do a good job keeping everything clean and organized. When you come in they make you feel at home, and they treat everybody well. My loved one is doing well there, so much so that often you can't really tell she has dementia. They have plenty of activities and keep the residents busy. I would highly recommend them. As far as I know, they're the best you can get.

They're very friendly and open to suggestions. It's easy to visit the residents at any time. The residents seem to be engaged, and they offer a lot of group activities. They have memory-related activity stations up in the hallways, but I don't see a lot of people doing them. It's decorated well and really laid out nicely. The outside space is nicely set up for visits and things, and it's very inviting. My loved one loves to sit out side and visit with us. That's her favorite thing, to be outside. She's up and about with other people often, and is rarely in her room alone. She likes the food and has no complaints.

I did this same process for my partner who was placing his mother into a memory care community. She was place in Arden courts some years ago and when it was time for me to place my loved one..... Arden Courts was the only option! From the beginning to the end, the process was smooth and sufficient. There is PCP that makes rounds at the community and a Psychiatrist that visits the community. That home away from home environment while having safety and security was very important when choosing a memory care community.

Everyone has been helpful, compassionate, and giving in the care of our mother!!

Nice place, well maintained and clean.

Arden Courts of Wayne helped us out with a very tough situation and they were very comforting and accommodating with our families needs. I would absolutely recommend this facility to others who are looking.

The community is the best thing that happened for my mom in the last year. This community is better than the previous community they were out. Everyone is always cheerful here, and I love it. There is always something for the residents to do in a group. The residents aren't just sitting in isolation by themselves.

Personnel are very welcoming. Facilities are well kept. Love the outdoor walking paths. This facility only works with people with memory disorders so they are very knowledgeable. Overall we like the facility and their programs.