ProMedica Senior Care

My friend currently lives at Arden Courts in Geneva. The facility is very cheerful and the staff is always so upbeat and friendly and helpful. They keep the families updated on the residents. The food is very good. I would recommend Arden Courts in Geneva to everyone!

The entire facility is open to her, and she us freely able to walk outdoors, as the whole facility is fenced off to prevent her from wandering away from the facility. This was very important to me as my mother likes to go for walks often, and other facilities are often just a hallway inside an assisted living facility with limited to no access outdoors. I would recommend to others.

The Auberge has a terrific team taking care of us, the residents. This morning while I was getting ready to go to breakfast which starts at 0800, I was getting annoyed because no one had com to get my wife ready. At 0750, I went to the dining room and told the senior CNA present that the assigned aid had not yet come. Everything looked normal. Within 2 minutes, an aid, not the one assigned, arrived and helped me get my wife ready. At 0810, I realized something unusual was happening. The care giving staff was having an all hands meeting. A couple of minutes later, they broke up and the CNAs disappeared. The Chef and dishwasher started serving breakfast. Soon missing residents and CNAs started showing up. This is a one of the reasons I love living here. The entire staff cares about us, the residents. Without having senior manager present yet, the staff figured out the problem and immediately corrected the situation so none of the residents were adversely affected. Thank You

Unfortunately, my father was only a resident at Arden Courts in Monroeville for a short time. It very quickly turned into an end of life experience. The staff was very sensitive and understanding. Everyone was so kind. I would recommend this facility to other families in similar situations.

I recently went to Arden courts with my 3 kids to visit my aunt, and attend an event. I was blown away by how much fun we had! They had a live band, and the food was AMAZING!! You could tell how much work was put into this event by the decor and amazing buffet they had set up. by my observation, You could also tell how much the staff cared about there residents. I left with a great feeling seeing that my aunt is in such a nice place.

This has been a great experience for my loved one and family. The staff have been really good about addressing the needs of our loved one and other residents. They really care for the different stages of the resident's memory care journey. I really have only good things to say about our experience with Arden Courts. The staff communication with the family has been good. They are good at trying to engage the residents in activities.

Wonderful experience when visiting! People are very friendly, the building is nicely kept, and the food looked and smelled fantastic. I definitely recommend if you are looking for a home feel environment.

The staff members at Arden Courts A ProMedica Community are just above and beyond helpful and loving towards the residents. This can be a difficult decision for families but they are so equipped to provide clean, loving care and dignity to those in need! On social media alone I have recommended at least 6 people looking for a memory care facility for a loved one!

What we really like about Arden Courts a ProMedica Memory Care community, and my sister is fitting in very well there and everyone feels like family. Based on the experience we have had so far, we would absolutely recommend them to other families.

Overall, The Auberge is a wonderful facility. The entire staff, from top to bottom, is dementia trained, and their interactions with patients are encouraging. My Mom was a very "difficult" case of Alzheimer's. The Auberge was very patient with Mom, was always looking for ways to improve her comfort level and helped facilitate one-on-one care when we reached that point. I know The Auberge is probably on the more expensive side, but I think it really is worth it if one has the means. They were so fantastic to my Mom, and I will always be grateful.

The staff is very attentive and friendly at Arden Courts in Winter Springs. They are well trained in dealing with Alzheimer's behaviors. The housekeeping was great and always responsive to unscheduled needs. Excellent communication with the family. Nurses would often seek me out to give updates when I visited. The Director is personally involved in day-to-day operations and sets a positive tone for everyone. The food was excellent and menu was adjusted to individual needs. The activities staff was amazing and always put a smile on my wife's face. Well run facility. Perfect layout for Memory Care.

My parent has lived at Auberge for many years now and has really done well there. The staff seem to legitimately care about his health and well-being, and our family thinks the world of them. Highly recommend!

They are so caring and loving to their residents. The staff from the executive director to the chef are always smiling and so welcoming to their visitors. Most of the staff has been there for many years. To me that shows that they love what they do..

My loved one lives at Arden Courts in Susquehanna. The facility is very clean. The staff is friendly. The atmosphere is great. The administrative staff are very good at reporting to and communicating with families. I would definitely recommend this facility to family and friends.

Overall The Auberge at Cedar Park has been a great experience and the staff members there are wonderful. We would absolutely recommend this community to other families based on the experience we have had so far.

I moved my father to Arden Courts from another facility. I absolutely love the people there- they are like family. The activities are just superb. The staff makes sure they keep the residents minds and bodies as active as they can individually be . They offer religious classes to all beliefs. Each holiday is celebrated to the fullest. Everyone is treated with respect and love. I truly feel like I found a gem for my dad.

They are small and homey and that allows the staff to personalize how they care for each resident. Every department keeps in touch and updates families regularly. They have support groups & community events, too. Impressive!

If we could give Arden Courts 10 stars, we absolutely would. They have enough staffing there who actually genuinely care for the residents. Every time we go to visit our loved one they know exactly who we are, and who we belong to. They are always complimenting our loved one. She is always clean, well dressed and they comb her hair and fix her up. If something happens to our loved one - big or small, they immediately call us which we really appreciate. Anytime we call them with questions or concerns they never seemed to be bothered, and they always connect us with the correct person. We have nothing but compliments for the staff team. The community is super clean, it is very bright, cheery and family orientated. The residents aren't sleeping around in their chairs, they are up and engaging with one another. This is the right place for our loved one, she constantly has a smile on her face. She is thriving right now. There are really nice activities as well.

My wife has been @ this facility for over two years. The staff, starting with the Director are all very caring & kind to the residents. This is NOT just a job for these people. [name removed] the Director of Activities is outstanding. She is a real "sparkplug" & her staff are also very good with the residents. I have attended activities sessions & observed the joy of the residents.

We had to find a place for my Mom last April. It was a very difficult time for our family. [name removed] was such a big help in making the transition as smooth as possible. I can’t say it was an easy process emotionally but I know we made the right decision. [name removed] is the activities coordinator. She has been a blessing to our family and helped my Mom get settled by keeping her involved with all of the activities she coordinates for the residents. Highly recommend