ProMedica Senior Care

The title of this review is my response when asked how my husband is doing. He is safe as there is always an "eye" or "ear" making sure he is protected. My husband is happy because all his needs and most of his wants are fulfilled. He is clean as a dedicated caregiver makes sure his body and clothes are cared for appropriately. I recommend this Memory Care Facility to everyone who is on this Dementia Journey.

A good point is that the executive director came to brookdale to meet my mother. He takes a very hands on approach with the residents and really seems to put their best interests first. Most of the staff that I have had interaction with have been wonderful. They seem to enjoy what they are doing and are very good with the residents. They keep them busy. My concern was they list her laundry when she moved in but they did find some other clothes for my mother. I felt the marketing director was overwhelmed at times. But that is to be expected.

If we brought [name removed] to Arden Courts a year earlier in his dementia, could have lived better in their community & potentially longer. His condition progressed too rapidly for their care

What stood out the most is the management and nursing staff are available and visible. They are always willing to help.

Everyone seemed kind, concerned and happy to be there. That's huge in today's terms. I would recommend to others.

My mother is very happy at Arden courts. The whole staff takes very good care of her and the nurses and aides are very kind to her. She really enjoys the activities, and also the salon. She also enjoys getting manicures. I'm happy that I choose Arden Courts.

What we like the most about The Auberge is the cleanliness of the facility and how each time we are greeted with a smile by the staff

Arden court staff from initial contact (sales and marketing) to intake and the daily caretakers was a great experience. We will consider them for upcoming memory caretaking needs for family members and ourselves.

The Staff at Arden Courts is very knowledgeable with their dementia awareness, responsive and attentive in their communication, and I’m always pleased with the level of care they provide their residents. I often refer to their facility as a “Dementia Disney Destination”, because of how clean the facility is combined with the unbelievable quality of amenities for their seniors that they serve. I highly recommend this facility to anybody who has a loved one who is looking for Memory Care placement or in need of assistance.

I cannot express how impressed I was with this facility. I have worked in long term care as a 3rd party vendor in nursing and this facility is the most amazing I’ve ever seen. The personalized care they provide each resident is UNMATCHED. I’m am so proud to have them in our community.

My loved one has had a terrific experience at Arden Courts in Parma. The staff and leadership are wonderful and are great at communicating anything that I need to know regarding my loved one. The facility and experiences offered to my loved one are wonderful and we have loved being part of this community.

I moved her to Arden Courts in Chagrin Falls Ohio which has 24 hour nursing coverage & is close to our two sons' homes. I would travel to Ohio for about 3 weeks then back to NH for about 3 weeks! Excellent facility & exceeded all expectations!! Unfortunately my loved one passed March 13th but up to late April she had as good a quality of life & care as we could hope for.

Arden Courts of Parma truly stands out as a memory care community. From the moment we first visited, the staff greeted us with warmth, professionalism, and a genuine sense of compassion. Throughout my grandmother’s time as a resident, we were consistently impressed by the attentive care she received and the respectful, personalized approach of the entire team. The facility itself is always clean, well-maintained, and thoughtfully designed to support those with memory challenges. It felt like a safe, welcoming environment where residents could thrive. My grandmother formed meaningful bonds here, and even during difficult times, the staff treated her with dignity, patience, and kindness. We’re deeply grateful for the peace of mind Arden Courts provided to our family. Knowing she was in such capable and caring hands allowed us to focus on simply being present with her. She created many beautiful memories in this place, and for that, we’ll always be thankful.

The care that Granny was given during these past months has been remarkable. Every staff member has been approachable, knowledgeable and patient. Not only has Granny been getting the care she deserves, but we feel comfortable knowing she is in good hands.

Don’t usually leave reviews but couldn’t help it! Great management team. Treated my grandparents with the utmost respect. Such a welcoming community, and made such a seamless introduction. Would recommend to the highest extent!

The tour was beautiful here! The staff was super welcoming and knowledgeable. The building and outdoor courtyards for the residents were gorgeous!

the community is beautiful and clean, staff go above and beyond for the residents

The team here is phenomenal!! The caregivers who have taken care of my grandma have been here for years and always address any of our needs immediately. There is an abundance of amazing activities happening throughout the week that really keep my grandma engaged, happy, and connected to others

All 5's very happy here. May not be as updated in terms of décor but do not let that detour you. Some of the newer " prettier" facilities do not offer the same level of care. There is very little turnover here in staff which makes for a consistent level of care which is an important factor especially for Memory Care . The activities are fantastic - provides a daily routine for the residents. Families are encouraged to be involved and participate . Wonderful special events planned and are always done to meet or exceed expectations. Staff will listen to you when there is a concern in care and work with you to improve any issues you may have. All staff across the board very kind, patient, and truly care about the residents. Facility is ALWAYS clean and never has an odor.

Great place for Grandma to live. We are pleased with everything and everyone there. Lots to do for residents and families. I love that several times a month they have families included in the program. Happy , Happy and Very Much Satisfied. I don't like I have to say this much to leave a review.