ProMedica Senior Care

Care like no other, best decision I made, staff is amazing

Care like no other. Best decision I made. Staff is amazing.

I come to this facility often because of a resident so I have come to enjoy being here. The activities are wonerful. [Names removed] make the activities exciting. They do many things from painting to crafting items. Love how fun it is!

A true dementia town. Great 24-7 dementia care. This is the go to place for those that wander as wandering is encouraged. They have amazing programming every day of the week all day long with multiple choices from dementia practioners.

Arden Courts of Palos Heights was a God sent for our family. Everything about it was perfect. From the office staff having great communication to the medical assistants/nurses caring for our mom. Every need was taken care of immediately. They really personalize the care for each person because they ordered special food and kept it in a freezer near our mom's room for her. We would highly recommend Arden Courts to all. Above all, the warm feeling of love was most appreciated. Best place EVER! We will be forever grateful!!!

They are very friendly ad willing to help your room is clean ad secure . [name removed] the memory care advisor ad Val the head nurse is super to work with as well as [name removed] who cared for [name removed]. They do have activities for the residents. The food comes to the units ad the nurses serve it to the residents individually. It is a very nice place for a loved one.

We have had an overall great experience with memory care at The Auberge at Onion Creek. I find it to be a very helpful and concerned environment.

Overall we had a great experience at The Auberge. Food was great. Only thing that bothered me was clothes and things went missing. But the staff very friendly and treated my folks great.

My loved one is so happy with Arden Courts of Fair Oaks. She has made friends, enjoys the activities and spending time outside with friends or on her own. The food prepared by chef [name removed] and her staff is truly outstanding! I wish I could give them higher than a 5! Staff are committed to creating the best care for the residents in a kind, compassionate way while preserving the dignity of the residents. [name removed], the executive director has done wonders for the facility in the short time she has been in the position. [name removed], the head nurse, and her staff are knowledgeable, caring and helpful. [name removed], head of facilities, is quick to help and has definitely improved the cleanliness and overall appearance of the facility. We LOVE Arden Courts of Fair Oaks!! No one wants to hear that their loved one has memory issues and can no longer live independently. No facility is perfect, but the staff at Arden Courts of Fair Oaks is quick to respond to questions or concerns, and they take pride in providing the best care possible for your loved one.

Very, very helpful & patient in answering all questions! Made us feel welcome from the initial phone call, to the in person visit!! EVERY STAFF member greeted you with a smile, helped in every way! So very encouraging!! Ms. [name removed] was my initial point of contact and saw us through the entire process! [removed] a Gem no doubt! Put all of my fears to rest! The aides, nurses, executive staff, doctors were always accommodating and supportive of my Father and our family! The community is very welcoming, clean, not over populated! The atmosphere was calm and has a homey feel, made Fad feel right at home! Phone calls were always returned in a timely manner. Maintenance; Mr. [name removed] was so helpful with anything we needed! The ENTIRE TEAM; front desk, and beyond was always a blessing! [removed] highly recommend Arden Court to those seeking a loving, attentive environment for their loved one with memory care!!

Arden Courts gets a 5 all the way around. I am pleased with the care they provide and the staff is knowledgeable. Your loved ones are closely monitored. There are activities to keep them busy, if they want to participate. Now that it is warm outside I walk around the courtyard with my family member. She enjoys nature. Any questions that I may have, someone is always available to answer. I have also recommended the facility to others with family in need.

My loved one is a current resident at Arden Courts in Wayne and we are extremely happy with this facility. The staff is very friendly and caring, they are what makes this facility special! The meals are good. The cleanliness and quality of care are great. The value for cost is great, as well. I would absolutely recommend this facility to family and friends!

I am very impressed with Arden Largo. It's set up like a home, not a large institution. Only 59 residents, split between 4 areas. My dad is in Cottage House, which is in its own separate wing with about 15 people. It has its own small dining area and a living room with a TV and fireplace. Linen tablecloths and regular silverware in the dining area, and the meals are plated individually for the residents' preferences--some like ketchup, some won't eat fish, etc.--it's very personalized. The activities directors are very lively, encouraging participation, dancing with residents, making it fun. Residents are fully dressed, clean, and free to wander the halls and visit other "houses" as it's secure without being institutional. The staff is extremely helpful and patient with residents and family.

Arden Courts has been an absolute blessing to our family. Watching a loved one decline and turn into a version of themselves that is unrecognizable is always upsetting. The entire team of Arden courts have been patient, loving, and supportive of our transition to needing full time care for our Uncle. All the staff is wonderfully skilled and fully understand the needs of dementia patients and I feel confident that the care he is receiving is better than what we could provide at home, even with services. [name removed](Admissions) and [name removed](Executive Director) have gone above and beyond any expectations I could have had from traveling to our home for the initial assessment to facilitating a quick transition from hospital to home to Arden Courts to ensure the safety of our Uncle and his wife. When finding a placement was looking bleak, Arden Courts was they provided hope and peace for our family. Careful consideration of the selection of room, room décor, and comfort items were considered to ensure a safe and comfortable transition and reduce possible triggers for my Uncle's type of dementia. Additionally, I have noticed personally that Arden Court provides nourishing meals and snacks in a homey setting. The activities are fun and geared to preserving brain and body function. There are activities focused on religion for those residents that are interested. Lastly, the medical and support staff and friendly and supportive of the residents and family and really take the time to get to know the preferences of each individual under their care. We know our Uncle is being take care of like he is family to the staff and that made the entire transition so much easier on our family and we are forever grateful.

We give 5 stars for every category! [name removed], the executive director, is very responsible, honest, compassionate and has the best interest of the residents in mind. The room sizes in memory care are excellent and accommodations are as well.

Arden Courts is exceptional! They have been invaluable to my family. During a very confusing and hard diagnosis for my father, they were compassionate, knowledgeable, and moved very quickly to get my father the care he needed. Now that he's been there for some time, it's clear we made the right choice. He has a very good relationship with his nursing staff. We love working with the team there; they keep us up-to-date, and it is clear that the care my father is receiving is impeccable.

I would highly recommend that facility and, the staff keeps me up date with any changes in dad's overall health, they are also very understanding in all aspects. The rooms are not overly big but, he doesn't spend much time in the room, there are activities going on all the time, all to help interaction with others and to keep his mind working. He can also go outside if the weather permits, the facility is very secure. I would recommend Arden Courts in Susquehanna in a heartbeat for anyone looking for memory care.

The Auberge at the Woodlands is wonderful! I am so very pleased with the staff and the care they are providing for my mother. Everyone works together as a team to make the facility the best it can be and it shows! I can not say enough about the administrative staff, nurses, caretakers, and maintenance crew. My mother is enjoying her time at Auberge and loves the gardens and outdoor activities. I would highly recommend this location.

Our family had an in person tour with Arden Courts and we loved this community, but they were only private pay without a chance for Medicare down the road.

I am very impressed with the attention to and care of the residents at Arden Courts Yardley. Since moving my mother there from another facility 2months ago, the staff have worked hard to find ways to work with her to get her showered regularly, get her teeth brushed, help her with toileting and generally succeeding at keeping her clean and healthy! There are more people at Arden Courts with whom my mother can interact and lovely outdoor areas she can wander without feeling imprisoned. Overall my mother seems happier now which is a great relief to the family as we were previously constantly burdened with having to check on her and having to care for her (i.e. clean her up) ourselves. No place is perfect, but Arden Courts Yardley comes close! The staff really cares and tries hard and communicates well. My mother's room is always clean and neat as a pin, and we're happy she no longer smells like poop - even if her hair is a jumble, at least it's shampooed and clean! And she's happy