ProMedica Senior Care

They bent over backwards to help us speed the process up. The chef came to ask what my husband liked to eat. He wasn't eating much, so she made food just for him. They really give individual attention. They anticipate your loved ones needs as well as the family's needs. They took my husband, who was a problem at other facilities, and made his final weeks the best for him and our family. Hugs and support from the staff was incredible.

Most of the staff are fantastic, but a couple of them are not so great. Overall the staff are very caring, the place is clean and the people that live there are well taken care of. They definitely need more staff. Often it can be difficult to find someone to answer questions that I have, but I believe it's because the employees have a lot to take care of. Overall I'm very happy with my decision to move my loved one there.

My dad has lived here for a year and a half. I can't imagine him living anywhere else. They set the bar so high. From the top down, they are amazing. You can tell they are trained to care for people with Alzheimer's and other forms of Dementia. They have consistent staff and even their agency workers are consistent. Every step of this journey with your loved one you have their full support. They are always willing to share resources, tips, and overall guidance. You can tell they are in it for the residents (and their families), not for the money. The care speaks for itself.

Everything is really nice at this facility and my sister likes living here. Overall, it's been the right choice for her and she's happy. They offer a great variety of activities. She's very happy with the meals and dining. It's a bit expensive, but worth it. Housekeeping is done weekly and they do a good job. Her place is always clean. The staff is great, very nice and always helpful. They have a few options for apartments as far as size and layout. My sister chose one that they didn't have any vacancy for at the time, all of them were occupied. But they worked with her on price and got her into a different unit, which we appreciated and turned out being perfect for her. I would recommend them to friends and family.

Ever time our family goes to visit our loved one she is always clean and we can tell she is very well taken care of. Everything so far is going great, the community is entirely memory care which we really like. We have nothing negative to say about them and based on our experience so far we would recommend Arden Courts of West Palm Beach to other families.

The food looks and smells good. We picked this community because, they specialized in alzheimer's and dementia care. We liked the whole place, and it's very friendly, and they are willing to help, and listen to you.

I would rate them all on five except for the cleanliness there is some carpet in the front that you know is old he needs to be replaced other than that these people are fantastic. And it is definitely best value for the money I mean we looked at so many places when we first placed my husband's mother and then we were looking for my dad and it was just ridiculous amount of money for what you were getting the bears is definitely great value for the money

My father has been there for 6 years. The staff is very stable, not a lot of turnover. They treat my father like family. We were very comfortable even during the COVID lockdown that he was being taken care of.

What we really like about the Arden Courts community are the staff - they are very friendly, some do more than their job requires! The food looks great and my mom notes she has gained weight since she got there- because she likes the food. I love the walkways the facility offers, we can walk inside or outside. I think they are doing a great job with my mother .

What sticks out most about Arden Courts of Warminster is it is bright, staff are interactive, caring, and it is in a beautiful setting. Everyone is also very friendly.

The cleanliness of this facility stood out for us. It's in a good location for access to the community around the residents. Housekeeping and activities are available as staffing allows. As with most places , staffing is an issue at times but that cannot be helped until more want to get back to work. I would recommend them to anyone.

So far things are going very well at Arden Courts of Old Orchard. It is a facility that strictly focuses on memory care. The staff here are able to care for my husband and much more willing to work with him and they have a plan. Any issues that we had at our previous facility have not been issues here. The facility is BEAUTIFUL. It is set up with a center area to walk around and my husband loves that. Each corner has what they call a "house" and each house has about 16 residents and also has its own kitchen, living room, and dining room. There is tons of space for residents to roam. The staff have a walkie talkie system so if residents roam to another house, they are able to find them. The director is super understanding and receptive to any needs, they have been so flexible with us. I have peace of mind having him here and would definitely recommend to others.

This is a community I would recommend to others for their loved ones. The staff are informative and caring towards the family and the residents. They are extremely friendly and engaging. This community is night and day difference from our prior experience at a different community. There are three meals a day served and there are choices for the residents to choose from.

From the pictures online and compared to other communities we had toured this community is a little older, but it is extremely clean and we love the way the community flows. It really has that homey comfortable feel to it. The path outside where the residents can walk is really well grounded, and the plants are all well grown. We really like the attentiveness of the staff. They seem to really engage with our loved one pretty frequently as far as the nurses and doctors. Living out of state the staff are extremely communicative - the keep us up to day with any issues that come up or just update us weekly on how our loved one is doing. It has exceeded expectations so far.

Arden Courts was a possibility as it had plenty of outside space and activity, but they had concerns over my dad's behavioral issues and did not feel they could take him on. Plus it was too far for my mother to drive to on her own. The woman I met with was very sympathetic and knowledgeable about the facility.

We are very happy with The Auberge at Cedar Park. They have extremely, friendly and helpful staff. The facility is gorgeous! Well furnished. There are also lots of activities and the food is delicious as well.

They have great activities. We picked this community, because they were very knowledgeable of my loved ones level care, that was needed. They are very straight-forward, kind, and knowledgeable. My advice to other families is to, ask for guidance from the community.

The things that stuck out most about this facility was the cleanliness, the staff was genuine and really cared for he residents, the ability to visit 24/7 was very nice and convenient, and the quality of care very good as well. I would highly recommend Arden Courts of Warminster to other families.

I give Arden Courts of Kenwood 5 stars on everything! The staff is really great. Very professional. My dad passed [date removed] and they were so good to work with.

I would recommend the community to others for their loved ones. The staff were amazing to work with. They went above and beyond to help support the family and our loved one during their short stay. The residents seemed very content here. The staff sent flowers and called to check on my loved one after leaving for the hospital, and the flowers were sent due to our loved one's death.