ProMedica Senior Care

After two experiences in other senior living facilities, Arden Courts is an all-around winner in all aspects, especially dining, with fresh ingredients skillfully prepared for my very picky favorite resident there. Daily fare - Excellent; Special Events like Fathers' Day, Mothers' Day, Luau, Barbecue -Excellent. Very Special Events - like an anniversary party for two - Over the top.

The food and presentation was outstanding. It was like having a home cooked meal. The selection included chicken, two versions of pulled pork , various fruits and vegetables and desserts.

We moved our mom in and have had nothing but positive experience. The front desk, managers, care workers and nursing staff all fantastic. We moved her from another location that was not providing good care. The facility is clean and they keep residents engaged. The facility had an event for the families and the food, entertainment and decor was top notch. Communication from [name removed] and [name removed] is timely and caring. We could not be happier

They treat their patients with kindness and respect.

Arden has always been there as moms needs changed. They were able to adapt to her yet still make healthy and tasty meals that she enjoys.

When my wife needed a level of care I couldn't provide at home, Arden Courts was highly recommended. They have been wonderful and very responsive to her needs. Caring staff and Director is exceptional. She seems happy there and has adapted well.

Mo has been living at Arden Court community for about 10 months now. We moved her in at the right time - she was able to familiarize herself with her new home and caregivers before her dementia was such that things might become confusing or frightening. She feels safe and secure and the personalize care is spot on. The staff encourage independence and treat my mom with such dignity. She feels a sense of purpose and belonging. Every time someone comes by to visit or I take her out to a doctor appointment she goes on about how much she loves Arden and could not find a better place. I feel so fortunate and grateful - putting someone in memory care is never easy but Arden truly smoothed they way and has delivered consistently with moms care. Arden's design and layout is simple yet absolutely perfect for the people who live there. The activities schedule is varied and engaging. Last, but not least the staff has meaningful resource for me as I make this complex journey with my mom. The full time staff wonderful, temp staff can vary

Beautiful place

For us, a dedicated memory care facility made such a difference in the type of care that our loved one got and it was most definitely the right choice for our situation. I would highly recommend Arden Courts of Glen Ellyn to others looking for a memory care facility.

I thought Arden Courts was very nice. It seemed to be very well organized. Back in the 90s, we had a different family member there for [time frame removed], and our family had no complaints. When it was time to make our decision, it was a very close call choosing between Arden Courts and another community.

My father has been a resident at Charlotte Stephenson for a year and has received excellent care. I originally chose this community because they offer 24 hour nursing and I found the atmosphere to be homey. The staff and residents are friendly and engaging, and the staff have gone above and beyond to assist my father. Despite my father’s physical and cognitive challenges, the staff have been caring and innovative in resolving these things and meeting his needs. My father, who had been totally resistant to moving from his home, admits that while he would rather be at home, he doesn’t know another place he could receive the same care. I would highly recommend Charlotte Stephenson to anyone searching for Assisted Living or memory care for themselves or a family member.

Very caring staff you are treated like family as soon as you walk through the door.

The care provided is excellent, Activities, food and environment is beyond amazing. Everyone goes out of their way to assist everyone and you feel like you’re part of a family.

Our family had an in person tour and we were very happy with everything we saw at Arden Courts

The staff are very compassionate and they treat my father like a person who is sick, rather than just a body, even though he has problems with dementia. They've really been able to stabilize him so that he's comfortable, safe and not scared. That comes from a standpoint of him not knowing what's going on which then causes anxiety. I really appreciate the staff. They all know him and he knows them back, which I think is extraordinary, as he has trouble with meeting and remembering new people. So, the fact that they all speak to him and call him by name while he waves back at them when they walk by - I think that's great!

I have absolutely nothing bad to say about the place. They were very good to me and my mother. They treated her fantastic during the last weeks of her life and did whatever she needed. They treated us with respect and were very helpful. The head person, [name removed], treated me with the utmost respect and helped me with anything I needed. Before we even moved in, she made time on a Sunday for my sisters to come into town to tour. They are fantastic people, and I don't say that about many. They did not charge me a cent until my mother arrived, and when she passed away, I got refunded any unused funds right away. So they're very honest.

These people genuinely care; they are very, very interested in helping my father get settled and that he is well attended to. I continue to be impressed; the longer we are here, the more impressed I am.

This is the third community, that my loved one has been in, and the treatment is over the top. They meey my loved ones needed, where she is at mentally, they understand challenges and meet her persoanl needs and behavior perfectly.

I like the community's set up, as it is set up as a round and the residents are able to wander and never get lost. They have outside courts that are secure for the residents to walk as well, and still be safe. The community was willing to accommodate the dietary restrictions for my loved one. The staff are good to work with if I have questions or concerns about my loved one, they are good at finding the answer and getting back to me.

We are very happy with our experience at Arden Courts. She has been here about 2 months and they are taking great care of her. They are awesome with communication and contact me right away with any questions or concerns. I cannot say enough about the staff - especially [name removed] the admissions director, she was excellent and did a great job.