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As a health-conscious, wellness-focused senior living company, ProMedica Senior Care offers senior living communities, including Best of Senior Living Award winners, as well as home health care, hospice care, and palliative care services. ProMedica Senior Care | Heartland and ManorCare communities offer skilled nursing and rehabilitation services, while Arden Courts® | ProMedica Senior Care Memory Care Communities provide care within a safe atmosphere. Assisted and independent living housing by ProMedica Senior Care includes various amenities and services to support the wellness of seniors. ProMedica Senior Care has 2,352 reviews and an average review rating of 4.3 out of 5. As “champions of caring,” ProMedica Senior Care staff offer what seniors need to receive compassionate care.

8.9

Review Score

2,352 reviews
72 communities
17 senior living award communities
Starting from $X,XXX/mo
1 community video

ProMedica Senior Care community listings

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Starting at$X,XXX+ monthly
30
30 Photos available
10
Review Score
30 reviews

I am always amazed that the staff is so very kind, professional and competent. The nurses and staff are taking very good care of all the residents. The meals are good There are good activities and a good...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

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Starting at$X,XXX+ monthly
17
17 Photos available
9.9
Review Score
43 reviews

I know there are a lot of choices for memory care, hands down Arden Courts Kensington is the Best! From the moment we walked in and met with [name removed] we knew. She introduced us to several staff...

Provides: Memory Care

Arden Courts A ProMedica Memory Care Community in Kensington's primary focus is to provide care for people with Alzheimer’s disease or other forms of memory impairment. To visualize Arden Courts A ProMedica Memory Care Community in Kensington, picture four single level houses all connected by...

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Arden Courts A ProMedica Memory Care Community in Northbrook

3240 Milwaukee Ave, Northbrook, IL 60062

Starting at$X,XXX+ monthly
16
16 Photos available
9.9
Review Score
51 reviews

Extremely caring staff. Family member has shown improvement in very short period of time! The staff is very friendly & accessible They are flexible and accommodating I have n no reservations about...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

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Starting at$X,XXX+ monthly
1
1 Photos available
9.9
Review Score
47 reviews

My loved one has thrilled at Arden courts. They really understand dementia and go to great care to have residents have the freedom to wander and not get lost or have to wear ankle bracelets that make...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

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Arden Courts A ProMedica Memory Care Community in Susquehanna

2625 Ailanthus Lane, Harrisburg, PA 17110

Starting at$X,XXX+ monthly
19
19 Photos available
9.8
Review Score
62 reviews

I really like the layout of the facility. And the same times every day that the residents can go to the community room and the coffee room for various activities. The memory boxes, different colors of the...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

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Arden Courts A ProMedica Memory Care Community in Lely Palms

6125 Rattlesnake Hammock Road, Naples, FL 34113

Starting at$X,XXX+ monthly
22
22 Photos available
9.8
Review Score
57 reviews

Mom has been in Arden Court for 3 years this coming February 2026. The care she has received from the staff and management has made this difficult transition easier. This is her new safe & caring home.

Provides: Memory Care

For over 25 years, Arden Courts ProMedica Memory Care has catered to the special needs of individuals living with memory loss. Staffed by specially trained caregivers, Arden Courts is solely dedicated to caring for individuals diagnosed with Alzheimer's disease and related dementias. Each...

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Starting at$X,XXX+ monthly
19
19 Photos available
9.8
Review Score
90 reviews

We chose Arden Courts in San Antonio because of the closeness of the facility to my house, the locked in rate, and the friendliness of all of the staff. They are very thoughtful and always looking out for...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

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Starting at$X,XXX+ monthly
14
14 Photos available
9.8
Review Score
31 reviews

I can't praise and thank them enough for all they did for us. Their pricing was clear and nothing else was added every time we turned around. The director met with me on short notice. Calmed my fears even...

Provides: Assisted Living, Memory Care

ProMedica Charlotte Stephenson Manor is a licensed Assisted Living Community that combines the resources of secure housing, personalized services and a continuum of healthcare designed to meet the needs of those who require help with daily living. Older adults who want to preserve the highest...

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Arden Courts A ProMedica Memory Care Community in Elk Grove

1940 Nerge Rd, Elk Grove Village, IL 60007

Starting at$X,XXX+ monthly
23
23 Photos available
9.7
Review Score
70 reviews

We were attracted to them because of the cost. We appreciated all the staff who worked there. We ultimately took our mom home, as it was not a good fit for her.

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Glen Ellyn

2 South 706 Park Blvd., Glen Ellyn, IL 60137

Starting at$X,XXX+ monthly
11
11 Photos available
9.7
Review Score
124 reviews

My dad needed a memory care facility and I was recommended by my neighbor who had her mom there for a while. I toured and it was much better than I expected. It was smaller than the other places I saw but I...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

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Starting at$X,XXX+ monthly
18
18 Photos available
9.7
Review Score
32 reviews

My sister, who has had early onset Alzheimer’s for a while, moved to Arden Courts in Farmington in June last year. We have been very pleased with their care and concern for my sister, the staff are mostly...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

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Arden Courts A ProMedica Memory Care Community in Fair Oaks

12469 Lee Jackson Memorial Highway, Fairfax, VA 22033

Starting at$X,XXX+ monthly
20
20 Photos available
9.7
Review Score
40 reviews

My mom moved into Arden Courts 5 months ago. It was a difficult and heart wrenching decision to leave her in the care of strangers. Best decision ever! I can not express how lovely the staff is- from the top...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Lely Palms A ProMedica Senior Living Community

1000 Lely Palms Drive, Naples, FL 34113

Starting at$X,XXX+ monthly
22
22 Photos available
9.6
Review Score
64 reviews

Very nice and professional people best senior housing. Take my word -- This place in Naples is the best retirement community you could live in-- Trust me !! I know that you trust my opinion!!

Provides: Assisted Living, Independent Living

Looking for a community that offers something for everyone? Look no further then Lely Palms, a ProMedica Senior Living Community. Here you will find affordable, rental choices nestled on 28 scenic acres. Whether you are hoping to simplify your lifestyle by choosing the Full Service Plan or...

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Arden Courts A ProMedica Memory Care Community in Palos Heights

7880 W College Dr, Palos Heights, IL 60463

Starting at$X,XXX+ monthly
1
1 Video available
20
20 Photos available
9.6
Review Score
82 reviews

Extremely nice and clean love the different areas for the residents and the activities they have,the staff is great Residents rooms are decorated beautifully and the facilities are immaculately kept....

Provides: Memory Care

Arden Courts of Palos Heights is a Memory Care Assisted Living community dedicated to caring for individuals living with various forms of memory impairment and dementia. Located near the corner of Southwest Highway and College Drive, our community has been serving Palos Heights and the...

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Arden Courts A ProMedica Memory Care Community in Sterling Heights

11095 E Fourteen Mile Road, Sterling Heights, MI 48312

Starting at$X,XXX+ monthly
8
8 Photos available
9.5
Review Score
71 reviews

My loved one was recovering from surgery when I moved her to Arden Court. Since the beginning of her stay, she has been taken very good care of. I appreciate the kind and caring of the care givers. Thank you

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Starting at$X,XXX+ monthly
20
20 Photos available
9.5
Review Score
64 reviews

I couldn’t be happier with Arden. My father has been about 2-1/2 months. The staff is amazing. They have various activities throughout the day. They treat my father and the other residents with such respect...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Bingham Farms

24005 W 13 Mile Rd, Bingham Farms, MI 48025

Starting at$X,XXX+ monthly
12
12 Photos available
9.4
Review Score
80 reviews

My experience with the organization just started recently but I have been very impressed so far. Easy admission process. Nice job getting C. settled in. She seems very happy. Care seems very attentive. A...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Wayne

800 Hamburg Turnpike, Wayne, NJ 07470

Starting at$X,XXX+ monthly
11
11 Photos available
10
Review Score
21 reviews

I went to 3 different assisted living facilities to find care for my mother. I found this one to be hands down the best. The caregivers The layout of the facility The cleanliness The amenities The ease of...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Potomac

10718 Potomac Tennis Lane, Potomac, MD 20854

Starting at$X,XXX+ monthly
19
19 Photos available
9.9
Review Score
36 reviews

Arden Courts is exactly the type of memory care facility we were looking for for my father. He has been well taken care of by the staff and he is very comfortable in his surroundings. For anyone looking...

Provides: Memory Care

Arden Courts of Potomac is a purpose built memory care community, for people living with Alzheimer’s disease and relate dementias.Our community is secure with outdoor courtyards and walking paths. We provide 24/7 care, which includes medication management,assistance with ADL’s, special...

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Arden Courts A ProMedica Memory Care Community in Jefferson Hills

380 Wray Large Road, Jefferson Hills, PA 15025

Starting at$X,XXX+ monthly
6
6 Photos available
9.8
Review Score
24 reviews

I was very impressed with Arden Courts Jefferson Hills. I met with [name removed], the Advisor of Arden Courts. She understood my situation & was very reassuring about taking care of my Mother. The facility...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Kenwood

4580 E Galbraith Rd, Cincinnati, OH 45236

Starting at$X,XXX+ monthly
9
9 Photos available
9.8
Review Score
33 reviews

would say the food is mediocre at best, but we are foodies so that might not be as fair as it could be. Also, the rooms are very small and not very inviting or warm. There's only one chair per room so I had...

Provides: Memory Care

For over 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Our community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Silver Spring

2505 Musgrove Road, Silver Spring, MD 20904

Starting at$X,XXX+ monthly
18
18 Photos available
9.8
Review Score
32 reviews

My Mother is very well cared for, all of the staff know her name. Chef prepared a special soup for her when she had a stroke a few months ago. Food is prepared on site by talented chef. She participants in...

Provides: Memory Care

Arden Courts of Silver Spring is a unique assisted living community that was built over 25 years ago and was designed exclusively for persons living with Alzheimer's disease and related dementia's. Our community is the second community to be built out of the 50+ Arden’s in the United States. We...

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Starting at$X,XXX+ monthly
17
17 Photos available
9.8
Review Score
44 reviews

There were a lot of activities, but as a man, my dad sometimes felt like they were really only for the women. Staff would encourage him to participate--about half the time he would leave early. I would...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Starting at$X,XXX+ monthly
15
15 Photos available
9.7
Review Score
34 reviews

The staff cares about the people they understand the mental health issues that change people and roll with it. I would recommend

Provides: Memory Care

Nestled in the heart of Farmington Valley, Arden Courts of Avon is a not-for-profit Assisted Living Community designed specifically and focused exclusively on providing memory care for person’s living with Alzheimer’s and related neuro cognitive disorders such as Lewy Body, Frontal Temporal and...

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The Commons A ProMedica Senior Living Community

10542 Fremont Pike, Perrysburg, OH 43551

Starting at$X,XXX+ monthly
14
14 Photos available
9.7
Review Score
27 reviews

This a very friendly and welcoming place. From our initial visit to move in to Mom becoming a resident, everyone has been nice and friendly. The staff and the residents are the best! The food is amazing! I...

Provides: Independent Living

The Commons a ProMedica Senior Living Community offers an all-inclusive rental package which provides services, amenities, and a social setting to encourage active lifestyles. Our community is designed for your active and healthy lifestyle offering an array of floor plans including studios, one...

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Viewing 1-25 out of 72 communities

Community videos

View the ProMedica Senior Care lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how ProMedica Senior Care welcomes its residents home.

Arden Courts A ProMedica Memory Care Community in Palos Heights

Take a virtual tour of Arden Courts of Palos Heights in Palos Heights, IL
Take a virtual tour of Arden Courts of Palos Heights, a maintenance-free pet friendly Memory Care community located in Palos Heights, IL. To schedule a live tour, contact a local senior living advisor.

1 min December 22, 2022

Reviews
for ProMedica Senior Care

8.9
Review Score
2,715 reviews

Review Score

2,715 reviews
8.9

Out of 10


5 star

70%

4 star

18%

3 star

7%

2 star

3%

1 star

5%

A Place for Mom has scored ProMedica Senior Care with 8.9 out of 10 using our proprietary review score based on 1,121 reviews in the last 2 years. Over all time, ProMedica Senior Care has 2,715 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,890
480
166
63
116
Date Submitted
370
751
1,121
Reviewer
130
1,992
453
80
Care Received
158
0
62
2,495
0
821-840 of 2715 reviews
Sort by

5.0
Jason E - Toured community
Memory Care
June 1, 2023
Wow what an amazing memory care facility!

What an amazing memory only care home in Richmond! I've never seen a facility look like this before and it was exciting to come tour and participate in an event. The residents can all wander the entire facility and not just one locked unit. The staff were all engaged in care and the residents all looked clean and well cared for. The facility is set up like a town inside with an ice cream shop, movie theater, outdoor courtyards, a general store, library and coffee house/ tavern. I recently attended a family and friends event and the staff are amazing and everyone had a great safe time.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Peggy Ann - Family/Friend
Memory Care
June 1, 2023
Truly the best care and understanding of this disease!

I can’t thank Arden Courts of Yardley enough. Kindest staff and very supportive of every need I have or question. Clean! Helpful with all requests and excellent customer service. Would recommend to anyone.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
May 30, 2023
Verified Review
Arden Courts Livonia

All 5 stars. The room sizes in memory care are great for one person. The facility and staff have been awesome and it is a safe place to be. I would recommend Arden Courts in Livonia to others looking for their loved ones.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
May 30, 2023
Verified Review
5 star review

Arden Courts in Anderson would get all 5 stars from me. What sticks out most is the staff, they have all been extremely friendly and caring. The rooms in memory care are a nice size, they are also private. I would for sure recommend Arden Courts for others looking for memory care for a loved one.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Kimberly B - Family/Friend
Memory Care
May 26, 2023
Excellent Care

I moved my mom several years to this facility from The Village of The Woodlands Waterway. The care at the Auberge (which was Silverado at the time) has been wonderful. My mom is in a wheelchair and is in a late stage of Alzheimer’s but is peaceful and safe. I am supported as a family member and cannot imagine how different life would be without my total confidence in the staff at the Auberge.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Jennifer - Family/Friend
Assisted Living
May 25, 2023
Verified Review
A home away from home for my Dad and finally peace of mind for us

The staff was very friendly, the houses were very clean and did not smell like a nursing home, they staff had scheduled activities for the residents almost every hour of the day. They also cared about the residents and would tailor special amenities for a resident if they needed something extra.They also have an open areas for the residence to walk around outside safely. They make the residents feel like they have freedom and it's their own home. I love auberge and am very grateful for them.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Susan T - Family/Friend
Memory Care
May 25, 2023
Great Place for Our Mom

We have been very pleased with the care Mom has received at Auberge The Woodlands. The reasons we chose the Auberge were the home- like atmosphere, the staff who were long time employees, 24/7 access for visits, the seamless integration between 3rd party hospice care and the staff and the cleanliness, beauty and security of the grounds. There are great daily activities for the residents. We love the gatherings they have for residents and their families to celebrate holidays, etc. The food and music are outstanding. It’s a great way for Mom to see her family in a fun and festive gathering. The few minor issues that have come up have been addressed in a timely, receptive manner. The staff is responsive and values our feedback. The impromptu comments by Mom saying she feels safe and cared for there are what we needed to hear to be able to lie our heads on our pillows at night and sleep in peace.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Melody W - Family/Friend
Memory Care
May 24, 2023
A very caring home

The Auberge has been a wonderful home for my mother. Not only are they kind and caring, the caregivers and nurses are very observant. Recently when my mother became ill, the nursing staff noticed and acted promptly. My mother was on the proper medication within hours of her first symptom. It is very comforting to know my mother is being taken care of in a professional and loving way.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Resident/client
Independent Living
May 24, 2023
Verified Review
Lely Palms Experience

The staff is accessible, cheerful and interested in the residents as people, not as problems. The residents are happy. I've lived here for a month and a half, and have yet to meet a grumpy person! I love that 2 Bible studies, a Protestant Sunday service, and a weekly Catholic service on site, plus bus service to local churches! The food is excellent, with several choices each day for lunch and dinner. My husband and I enjoy the art class, the weekly "coffee clatch" and we were in the recent fashion show.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Darlene M - Family/Friend
Memory Care
May 23, 2023
Verified Review
Highly Recommend

My mom passed away. She only lasted one day at Arden Courts. They were so compassionate and wonderful to my mom during that short time there. Everyone that I met there was kind and so wonderful to me and my mom. They truly treated us like family. I would highly recommend Arden Courts in Monroeville to anyone who is looking.


5.0
Alisa - Family/Friend
Memory Care
May 22, 2023
Verified Review
Overall a nice community with friendly staff

What we really like about the Arden Courts community are the different options for cooking classes as well as the men's gathering. When it comes to the activities we are not sure if our loved one participates in them, but we appreciate this different options they have.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
May 22, 2023
Verified Review
Mom was so well cared for

They are the most attentive and caring staff I've ever encountered for my mother. The food was not that great, but that doesn't matter as much as the other things do! I would highly recommend Arden Courts in Yardley, I have already sent someone else here who moved in.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Virginia F - Family/Friend
Memory Care
May 19, 2023
Exceptional

Love, patience, compassion, guidance, excellent nursing, friendship, expertise, kindness, generosity...these are just a few words that help describe what Arden Courts on Huebner Road means to my family and I. Thank you! Much love.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
May 19, 2023
She's Content and Safe

We are so pleased we were told about Arden Courts. My sister is very content there, and always tells us how nice the people there are. She is so well cared for. We've never had a complaint. The staff is wonderful.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Ruth - Family/Friend
Memory Care
May 19, 2023
She's Safe

Making the decision was hard. Once dhe was there, my worries ended. Our family member is safe, happy and well cared for and as she says. " Living like a Queen." Thank You so much.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected


5.0
Anonymous - Family/Friend
Memory Care
May 19, 2023
Verified Review
Recommended

My loved one is a resident at Arden Courts in Farmington. I wish they had more staff, but that seems to be a problem everywhere. The staff that I've met are lovely. It's hard to assess Value for Cost, as thousands of dollars a month to care for our neediest patients is insane in principle. Our health care system needs revamping in all areas. However, this is what we have and Arden Courts does a great job. The people there are great. I would recommend this facility to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected


5.0
Anonymous - Family/Friend
Memory Care
May 12, 2023
Verified Review
Recommended

My friend currently lives at Arden Courts in Geneva. The facility is very cheerful and the staff is always so upbeat and friendly and helpful. They keep the families updated on the residents. The food is very good. I would recommend Arden Courts in Geneva to everyone!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Seth - Family/Friend
Memory Care
May 12, 2023
Verified Review
Great Place to Be

The entire facility is open to her, and she us freely able to walk outdoors, as the whole facility is fenced off to prevent her from wandering away from the facility. This was very important to me as my mother likes to go for walks often, and other facilities are often just a hallway inside an assisted living facility with limited to no access outdoors. I would recommend to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
James G - Resident/client
Memory Care
May 11, 2023
Staff functions well during uncertainty.

The Auberge has a terrific team taking care of us, the residents. This morning while I was getting ready to go to breakfast which starts at 0800, I was getting annoyed because no one had com to get my wife ready. At 0750, I went to the dining room and told the senior CNA present that the assigned aid had not yet come. Everything looked normal. Within 2 minutes, an aid, not the one assigned, arrived and helped me get my wife ready. At 0810, I realized something unusual was happening. The care giving staff was having an all hands meeting. A couple of minutes later, they broke up and the CNAs disappeared. The Chef and dishwasher started serving breakfast. Soon missing residents and CNAs started showing up. This is a one of the reasons I love living here. The entire staff cares about us, the residents. Without having senior manager present yet, the staff figured out the problem and immediately corrected the situation so none of the residents were adversely affected. Thank You

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

5

Value for Cost

4


5.0
Anonymous - Family/Friend
Memory Care
May 9, 2023
Verified Review
Recommended

Unfortunately, my father was only a resident at Arden Courts in Monroeville for a short time. It very quickly turned into an end of life experience. The staff was very sensitive and understanding. Everyone was so kind. I would recommend this facility to other families in similar situations.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


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