ProMedica Senior Care

My wife has been a resident since [date removed]. She has Alzheimers and other health issues. We have been married over 54 years and I visit her at Arden Courts of Geneva five or six times per week. She gets care from caregivers and other staff that really care about the residents. I couldn't give her the same care if she was still home with me. Arden Courts offers daily activities to keep residents active and stimulated. The food is good and personal care is a priority.

I visit the Geneva location about twice a month. I like the security for entry and the warm greeting from staff members. I appreciate the variety of activities offered and the inclusion of guests. I feel I am welcome to visit at anytime. I also enjoy the entertainment and education about dementia offered. Around the holidays this location offers family to visit for meals, photos, etc so families have a safe place to be together. I feel my loved one is well cared for and I feel comfortable visiting.

My aunt enjoys the activities at Arden. I had a lovely experience decorating pumpkins with her. The facility is bright and cheery. The staff is friendly and caring. I would recommend Arden Courts for anyone looking for memory care.

Arden is my husband's new home, and I am very happy it is like a home setting, not a hotel. It is completely memory care with 24 hour supervision, which is perfect and necessary for dementia! The outdoor space is beautiful, the food is great, and medical care is always addressed. It's a tough choice in life, but when the time comes, I would highly recommend Arden for your loved ones.

My wife is a current resident at Arden Courts and we are very pleased with her care. All of the staff is very nice and the food is very good. The presentation and dining experience is encouraging for her to eat more of her meals. She is the third person in our family to face this disease and Arden Courts is top tier compared to the others we have been to. Overall, she has adjusted well and it feels good to know that she is in a safe environment. I would highly recommend this community to others that are looking for memory care.

The staff really cares about the residents. Great place for your family member. But most of all a great value.

The staff is very attentive and you can tell they truly care about their residents! The facility is very clean, and is very considerate when it comes to being memory-care friendly. You can tell the facility prioritizes the residents.

Staff very authentic. Warm atmosphere. The room was quite pleasant with a view to a garden and included its own bathroom.

It’s always clean, the staff are always friendly and kind it’s always a quiet place to visit our Grandmother! The food is good, she likes it! Her room is a good size and the people in her hall are nice.

I recently toured without an appointment. [name removed] was very pleasant and knowledgeable. She apologized for keeping me in waiting because she was on the phone. I was offered coffee and water by everyone. While sitting in her office she asked questions that I never thought of. During the tour there were no smells and the people there looked very clean. I wish I could afford it but can’t and a bridge loan won’t work for me at this time.

Arden Courts is a special place. I wish more memory care facilities would adopt the standard of care at Arden

Toured the facility and it is outstanding!! The staff is friendly, kind, knowledgeable, and caring. The facility is very clean and feels like home! [name removed], Executive Director and [name removed], Memory Care Advisor are the best with understanding the needs of those with dementia. My dad will be going there for sure!! Thank you very much!!!

I visited Ardent Courts and was greeted by wonderful caregivers...So shoutout to them. They gave me a wonderful experience and was very respectful...I would highly recommend them to anyone whose looking for great care.

I've been an industry partner of Arden Courts of Kensington for several years. Their staff is compassionate and caring- always placing the resident's needs first. It always feels like home when I come to visit. [name removed] , the memory care advisor loves her job and is an example of what memory care should look like.

This assisted living home is great the staff is always happy to help anyone, the residents are always happy and satisfied, the cleanliness and neatness of all parts of the building are great and if anything ever needs fixed or cleaned it is done. All the staff are wonderful the place wouldn’t work without them or the residents

I moved my mom into Charlotte Stephenson 6 months ago. She was welcomed with open arms by both the residents and staff. The care is top notch. I sleep better at night knowing she is safe and HAPPY! We love CSM!

This facility is very clean, welcoming, and just like home! The staff are attentive, friendly and very helpful. Mom feels very comfortable and safe here. She loves the meals and various activities that she is able to participate in. I would recommend this facility to anyone!

Our mother has been at Charlotte Stephenson Manor for about 4 years. The staff is always nice. The facility is always clean. The best thing is that we are free from worry and know that our mother is in great hands. Vanderpool Family

My entire family came on a Saturday for a tour when my mom and dad were both admitted to the hospital. The marketing person came in to meet us in a minute notice and could not have been more helpful and more informative. We were very happy with the level of expertise and everything surrounding the dementia care that our mother needed. We were absolutely shocked that the executive Director was willing to come in to the hospital to provide an assessment for mom and work with the social workers on a safe discharge for both mom and dad. Eventually, our father was also moved in to Arden Courts and together they made many friends and finally received the care that they both needed. Recently, my parents have both returned home to us in Idaho. Everyone seemed to work together and was able to meet our urgent desperate needs. Beyond a doubt this entire team was the best, we can’t forget one of the best parts was the little puppy who comes to work there mom and dad love him so much thank you!

I am an administrator of a neighboring skilled nursing facility. I was invited with my team to participate in a networking luncheon that was hosted by [name removed] and [name removed]. My entire team was impressed with the expertise and care provided to their residence. We were deeply moved by their genuine support for dementia patients. In fact, on several occasions, the executive director invited patients to come and join us in conversation, making them feel like they were part of the group and accepted. What a difference they have made for their residents. We were all very impressed and will continue to confidently refer our patients in need to this beautiful dementia care facility.