ProMedica Senior Care

After having my father have issues at a couple other memory care places, not keeping him clean and having behavioral issues that were not handled well, we are so pleased with Arden Courts in North Hills. His hygiene is well taken care of and he is clean, shaven and is dressed every time we have popped in to visit. Additionally, they ensure he is up and has access to food if he is hungry. The staff is very caring and friendly.

I brought my mother to Arden Courts in an emergency. She was no longer safe at the assisted living and was invited to leave. Ardent Courts received her quickly and has provided a safe loving environment for her to thrive in her remaining years. Every concern I have raised has been well received. I am very thankful for Arden Courts.

The staff cares about the people they understand the mental health issues that change people and roll with it. I would recommend

Staff is super helpful and very attentive to the residents. The mood is always upbeat and we love the fact that we can be confident that mom is well cared for in out our absence. The facility is bright and always clean. Mom's room is clean and made up first thing in the morning and the grounds are beautiful.

The Auberge at Naperville is a very accommodating facility. You can immediately see that the staff truly cares for the residents. It's 11 years old but they just did an extensive face lift so it feels new. I couldn't be happier with my selection.

All the staff I've dealt with were caring and considerate to the residents. Just that they were very helpful in finding my sister, a temporary place and then relocating her to the permanent facility in Wilmington, Delaware as far as I'm concerned, they went above and beyond to assist

This facility showed a high level of care from admission to daily life. The staff is pretty consistent so both my mom and I were able to form connections with them which helps with the transition to the facility. The facility was great at communicating with me about medical issues. I could call or text them at anytime. The rooms are small but I feel like anything larger would have posed an issue for my mom. Sadly my mom passed away in January at Arden Courts. The facilities kindness and support through hospice care gave me comfort that she was well cared for in her final days. I would recommend them to my friends if asked.

I can't say enough wonderful things about the caregiver, nurses and administration. The atmosphere is warm and inviting and you can see how much love and attention goes into the care.

There is nothing the administrators won't do to make your family member comfortable. They have done their best to cater to my mom's dietary needs, and the staff are helpful and loving.

I would give 5"s across the board. Both my cousin and I were very happy with the care my mom got. The only thing that would have made her stay better was a TV. We brought her one, but the home would not give us a Wifi code for her to watch. Yes I would recommend this community to other families!

I am pretty happy! Staff are totally sympathetic and understanding to the disease of Alzheimer's and dementia. Not convinced many places are.

Very professional and sensitive to the situation. Always attentive. Nursing care is first class. I would recommend it to anyone. They truly care for their patients. Clean all over. Small ratio of nurses to patients. Safe area outside for parking. Food was not great

The staff from the top down know the residents including their peculiarities. They have a support group for families monthly which is very helpful.

My mom recently transitioned from living at home with my dad to Arden Courts. I could immediately tell how much she was enjoying all the activities and making new friends. The staff is incredibly patient and caring; the know exactly what to do during chaotic forgetful moments. I'm happy to see they specialize working with those effetely by dementia and Alzheimer's.

Everyday, I find my wife enjoying activities like ring toss, cornhole, pin bowling, and chair volleyball. I always come across laughter and happiness in the community center and art studio. I never had so much fun with a table full of 6 ladies playing bingo.

My husband has dementia and aphasia so finding words is hard for him. I have experienced love and patience from the care gives as he tries to communicate. On many occasions numerous care givers have told me they love him. The facility is colorfully decorated for many occasions. They also have parties to include family on Valentine’s Day, Fair Day, Thanksgiving and Christmas. The Home has code-necessary entries to the building and main structure so I can enter whenever i want and stay as long as i want. I feel truly blessed to have my precious husband in such a loving environment.

We had an excellent experience with Arden and would recommend them to anyone. In fact we already have.

My mother has been a resident for a brief time, but has settles in very well due to the help of the great staff. She participates in the many activities. When I visit all staff are very friendly and caring.

Extremely nice and clean love the different areas for the residents and the activities they have,the staff is great Residents rooms are decorated beautifully and the facilities are immaculately kept. Entertainment and activities are great! A wonderful place for your love ones!

Everyone is kind, attentive and sincere! It's close to home so I can visit multiple times a week! I feel that they are thoughtful to my dad's needs! He's able to see outside from his window and would like to be outside as much as possible!