ProMedica Senior Care

I recently toured The Auberge at Onion Creek, and it was such a great experience! The community is beautiful and welcoming, and [name removed] was an incredible tour host,friendly, knowledgeable, and truly passionate about what she does. She always has the best events and makes everyone feel at home. You can really tell the residents are well cared for here!

5 for all. Very friendly to work with. They treat the people like their own relatives. Yes, I would very much so recommend Arden Courts community to other families based on the experience so far.

I recently visited Arden Courts located in VA Beach too see a friend who resides there. I was so impressed by everything I saw. From the moment I walked in, the atmosphere felt calm, welcoming, and truly home-like. The staff greeted residents by name, with warmth and genuine smiles. It was very evident that they know and care deeply for each of their residents. The facility itself is spotless, beautifully decorated, and thoughtfully designed for safety and comfort. I noticed how engaged the residents were in activities and even with their therapy staff. They were all so patient, attentive, enthusiastic, compassionate and positive in their interactions with their residents. It’s clear that this facility goes above and beyond to create not only a safe environment but also one filled with dignity, joy, and meaningful connection. This is exactly the kind of memory care setting every family hopes to find for their loved one. I wish there was a facility like this for my dad years ago!

Moving mom into a memory care facility was going to be a tall order, but their brand new administration team, featuring [name removed] and [name removed] , made the entire process a breeze. My mother is a tough cookie, and she’s had the attention and commitment she requires from this capable and dedicated team since the moment she moved in. She now attends activities regularly and has a true smile every time I visit. Thanks for the great work, Arden Courts! Keep it up!

I got to attend the halloween party that arden courts of wilmington had for their residents today and I must say... WOW!!! this building has come such a long way. All of the staff welcomed me with open arms even though it was my first visit in close to 3 years since i moved out of town. I saw residents and staff who truly were having fun and loving being together. I was given a tour by a young lady [name removed] who was so kind, personable, knowledgeable, and truly just embodied an angel on earth. She later gave me her business card with her name and cellphone number on it and told me i can reach out any time. It was only then I learned that she was the executive director of the community. The way that Sabrina put telling me about her team, her residents, and her community over throwing a title around tells me so much. You can see in her interactions how much she cares for not just all of her residents, but also the families. [name removed] knew every person (residents, staff, and family members)

My sister has been through so much recently and moving in here a month ago has not gone as expected. I expected bad food, TV watching and a groaning upset sister. I have not heard a peep except for her reactions when she is laughing, which I am told she does all day. I am so happy with the staff and activities they do with her. They bring her everywhere, to all the houses to meet new people, she seems to be having more fun now than in the past 10 years, maybe longer. I want to thank the staff for being so kind to her and friendly to all of us.

I just moved my husband in and we are so very happy with this transition. By day two I can see the staff very engaged with him in every way, he is generally a happy person and that is very much showing here. This has been a tough road these past two years and moving here was the sliver lining we needed, I am grateful for the executive director [name removed] and the care staff I have met, they are all so professional and personal and I am also happy its not like a hospital floor but more like a home. Best decision we made in a while.

Recently toured the Aubergee at Onion Creek and I was extremely impressed with the facility and staff. [name removed] provided me with an excellent tour of the community. The staff goes above and beyond for their residents.

I’ve been consistently impressed with the quality of care provided at Arden Courts of Virginia Beach. The facility is thoughtfully designed for individuals with Alzheimer’s and other dementias, offering a secure, easy-to-navigate environment that supports safety and independence. Staff members demonstrate strong dementia-specific training, patience, and professionalism, ensuring each resident receives individualized attention. The daily programming is meaningful and person-centered, promoting engagement and maintaining cognitive and social skills. The community is always clean and well maintained, and communication with families is open and responsive. Arden Courts maintains a high standard of consistency and compassion. Overall, it is a well-run, resident-focused community that provides excellent memory care and peace of mind for families.

I recently toured Auberge at Brookfield, and I was really impressed. The staff were incredibly kind and welcoming from the moment I walked in, and it was clear they truly care about the residents. The community felt warm, clean, and comfortable. You could really sense the positive energy among both residents and team members.

I am very pleased with the exceptional care and support provided at The Auberge at Onion Creek. From the moment I first visited, the staff demonstrated a high level of professionalism, compassion, and dedication to ensuring residents feel safe, respected, and valued. The facility itself is warm, inviting, and thoughtfully designed to promote comfort and independence while maintaining a strong focus on safety and wellbeing. The memory care program, in particular, provides structured activities and personalized attention that bring peace of mind to families. The team communicates consistently and clearly, ensuring that loved ones are always informed and involved in care decisions. It is evident that the staff members truly care about their residents, treating each person with dignity, patience, and kindness. Overall, The Auberge at Onion Creek exemplifies excellence in senior care. I highly recommend this community to families seeking a supportive, nurturing, and professional environment

I recently toured The Auberge at Onion Creek, and I was very impressed from start to finish. The staff were warm, welcoming, and genuinely caring — they took the time to answer all my questions and made me feel completely at ease. The community itself is beautiful, clean, and thoughtfully designed. It’s clear that the team here truly cares about the residents’ well-being and quality of life.

I recently had a tour with [name removed] from the Marketing Department. She was very informative and provided thorough answers to all of my questions. The facility was impressive, particularly the beautifully remodeling, which reflects a strong commitment to providing a comfortable and supportive environment for residents.

I recently went to Arden Courts of Pikesville, and I was really impressed. [name removed] did amazing job. Overall, it was a positive experience, and I left with a good impression of the care and compassion offered there.

I am currently looking for a place for my mother-in law who will be moving to the Baltimore Area this summer. I was very impressed with this community. It is definitely on my list for consideration.

Wow to this community! This is our fourth place touring and clearly stands out. Very clean, no urine odor, residents active and engaged. All staff were courteous and smiled. Felt like a very happy place.

Arden courts kensington is a very warm, friendly place where residents and visitors are made to feel welcome all the time. There is a comfortable mix of structured activities that residents can choose to attend as well as quiet time watching tv in the living room or visiting with family and friends in one of several casual settings. The meals are served in a cheerful dining room with cloth table cloths and flowers and a view of the outdoor courtyard and garden area. The food is always healthy and delicious. The individual bedrooms are always neat, the bed is always made, the residents are up and dressed each day (with assistance if needed). The caregivers are always kind and helpful. Very warm, comfortable environment.

The staff is wonderful, so caring! My husband loves the meals and homemade snacks! There is always activities everyday. The rooms are kept tidy everyday.. very pleased with Arden Court of Bath!!

The care givers are very sweet and caring. They love my wife and ask how she is doing. I always receive nice greetings. [name removed]and [name removed], and Nance on Berry ridge are the best. I am here every day and see the care they give. I feel like I am part of the team! My wife is always well dressed and groomed for the day. She likes the smaller group activities. My wife and I love the courtyards! The therapist is exceptional and so good with my wife. My wife may not remember her name but we have gone from a wheelchair to a walker to nothing. This is because [name removed]is so good. Activities have a tough job, but they handle it with grace. we love the music days. the life entertainment weekly is fabulous. Nobody wants a memory care community, but this is one of the best!

The facility is very clean and secure. Staff are helpful and caring. They keep a close eye on my mom.