ProMedica Senior Care

I was invited to have dinner with my sister for a Thanksgiving dinner. There facility prepared a full Thanksgiving dinner for the people who life here and there guest. The food was great. Please thank the chef and staff who prepared the food. the staff was friendly and helpful.

This was very lovely . Everyone was pleasant and nice. We really enjoyed the food, people, and staff . The entertainment was really great. It brought back memories from my childhood Thanks again everyone that participated

My cousin and I shared a Thanksgiving Feast with our Uncle this evening. The food was delicious and the service was great, as was the live entertainment. I love that Springhouse hosts different opportunities to celebrate with our family members. The staff knows the residents by name, which I find pleasing. And what a joy seeing the residents and staff dancing to the live music.

Thanksgiving dinner. The food, service & atmosphere was excellent. The staff demonstrated a spirit of excellence that was highly appreciated. thank you so much to everyone involved in the process of the event.

Great nursing staff. Just had an amazing Thanksgiving dinner with residents and family! Both my step brother and mother were here and they loved. When my step brother was sick they really went the extra mile!

My mom has been there for 3+ years and she is flourishing. Once she got adjusted, which took time, she participates in everything. She is very engaged with the activities and she loves all of the staff. She met a woman who is also a resident and they became like Lucy and Ethel, as close as sisters. If you see one, you see both.

Charlotte Stephenson provides excellent care in a beautiful facility with kind staff & caregivers. They also provide many meal options that that both my parents enjoy. Thank you all for taking such great care of Mom & Dad! I never have to worry about how they are doing.

I live out of state and can't visit every week and the staff has been nothing but kind and caring. The communication with the team had been waning and with some changes in staffing that has shifted and the updated team has been stellar and I feel like my family member is well cared for. I recommend Springhouse of Pikesville as a place for a family member ready for the next chapter to call home.

The community is designed to keep memory care residents active, from the themed corners and outdoor areas. In the activity room I saw residents participating in sing alongside to music that would have been popular in their younger years. It bought a smile to my face seeing their reactions and they looked happy! The improvement since the new management has been amazing!

We met with [name removed] to tour the facility and had a very good feeling about it. The facility was clean and cheerful, people were very pleasant, her room looked nice and modernized. I like that they grouped people into communities based on the nurses assessment. For example, my mother has late stage dementia and is deficient in many many things including can't remember what you just told her 30 seconds ago, but she can talk clearly. So for example, they told us they would not put her in a neighborhood with nonverbal Residents. Also, since she's been there, my mom has gone on at least two outings and has been to the beauty parlor. She's now more bedridden than when she arrived in September because the dementia is really progressed, but she has 24 seven care and she's happy because she feels well cared for. She's also in hospice and the hospice nurse has told me that they are managing her pain level. I feel relieved that I don't have to worry about whether she's comfortable and happy or not. It takes a lot to make my mother happy on a consistent basis so they must be doing a great job because she would be one of their pickier clients.

I would recommend this facility to others. Great place for your love one! My sister loves this place... stuff and care is on point with taking care of residents.

Warming and personable staff. The community gives you the feeling of being at home. The residents were up and moving around and seemed to be enjoying their afternoon. The Marketing Team was knowledgeable and professional.

We recently were happy to place my father-in-law at Arden Courts. The home like atmosphere and warm greeting draws you in. The activities room was overflowing with residents who were easily engaged in exercise class. The beautiful court yard is easily accessible by all. In the summer is flourishing with grasses and floral beds. As a nurse myself staffing is always a concern to me. Most of the staff has been there 10+ years and are highly knowledgeable, compassionate and helpful. My father in law has acclimated well. If you’re looking for a place that ticks all the boxes this has been a great endeavor we feel confident with our decision he is safe and very happy.

This is a beautiful assisted living that cares for all of the needs of those with Alzheimer's and dementia. I was drawn to all of the little porch areas that had murals. As you walk through the halls, there are bright colors and interesting places to sit and enjoy company. There's always a nurse 24/7 and that is very important to me. The staff was friendly and the building was clean. I would be very happy to bring my own parents here.

I want to thank the staff at Arden Courts Towson for the special care and dedication that they give their residents. They know each resident for their individuality and respect their differences. They get to know the families and gain knowledge about the residents past to customize their care.

Two years ago I was faced with selecting a memory care center for my wife. For a number of reasons I decided on Arden Courts in Geneva Illinois. After these two years, I am certain that I made the correct decision. The facility has a “homey” feel and the staff is very caring and friendly. Safety was also very important to me and the facility is very secure without appearing “locked down”. There is plenty of space for residents to explore both within the building as we as in the outside courtyard and garden areas. They also have a very full activities schedule that includes arts & crafts, music, games, exercise and daily news updates.

From the moment I walked in I felt like I was at home. The building is warm and inviting. The staff is so kind and friendly. They offer great activities. I would be so happy having my father in law love here.

Moving my brother into this memory care community two years ago was truly one of the best decisions our family has ever made. From day one, we felt a sense of relief knowing he was in a place where he would be safe, supported, and genuinely cared for.

My brother has been living in this memory care community for two years, and the experience has been nothing short of exceptional. From the moment he moved in, we felt confident that he was in the right place—and that feeling has only grown stronger over time. The staff are compassionate, patient, and truly invested in the residents’ well-being. They know my brother by name and understand his needs. The community is always clean and welcoming, and the environment feels more like a home than a facility. What has meant the most to our family is how much my brother has thrived here. He’s made wonderful friends, participates in activities, and has a real sense of belonging.

I visited here a few times and can tell those people are taken care of. The building is cool for Alzheimer’s set up. I wish they had a real “town center” (like a working store) but it’s still nice. The staff work super hard and seem friendly. The managers are jacks of all trades and working hard. It’s a cool place and I’d recommend it. Check it out