ProMedica Senior Care

The front office helped me when I quickly realized I needed to move my dad. They made it so easy. They take great care of him. There activity director is so good sends me pictures of my dad. Thank you!

My father has been at Arden Courts for about 6 months. My family thoroughly enjoys the giant walking courtyard, birdfeeder outside the window, the food, and the attention. Thank you for all you do!!!!

I would highly recommend Arden Courts for their loved one. They are attentive and caring and offer exceptional care.

The overall experience has been great- friendly staff and always available and quick to respond. It is clean and inviting and everyone is very open and friendly. We have no complaints from the resident. Meds are provided accurately and timely. The resident reports that he does not like the meals. However, staff have provided alternative meal options Are we unsure about the activities, [name removed] has not provided any information on this. He may value his privacy. The cost is acceptable for the services provided

As a hospice nurse in this building I would like to say that the staff and management is excellent. [names removed] are all welcoming and supportive to always update and lend a hand!!

I appreciate everything that has been done at Arden Courts for my family member. They are kind, loving and courteous. I know that my loved one is safe and well taken care of there. My loved one has done very well at this community.

There are not enough good words to describe this facility. The compassion, kindness, and caring were amazing.

Although the expenence of needing to make this transition was not ideal, my experience w/ Arden easier than anticipated. Every single person I Interacted w/ was pleasent and I truly feel my great aunt is getting the best care possible. EXCEEDED EXPECTATIONS.

Exceptional Staff. Very warm, attentive and loving Community. Mom has made amazing progress and we could not be happier!

Every staff member I have ever dealt with has been very friendly and know my name. Anything that has been going on with my aunt the staff fills me in on. Wonderful place.

I would say 5 for all. It was a great experience and value! Very friendly, the community and staff, apartments more than adequate-events they schedule suit a variety of interests. The food was good. As well as the selection.

This is a very special place as I know my mom is being well cared for and the staff are so patient and kind. This truly is a special community and we're glad my mom can get the care she needs in a safe, enriching home environment.

When needing a community for our aunt, the people at Arden were fantastic with getting assessments done and making us feel comfortable that we were making a good decision. She was well cared for and loved during her short time there. I would highly recommend Arden Courts for anyone looking for a community for their family member.

Outstanding service all around.. Very professional.. Where should I start? From the very first day, I was impressed. A welcome basket was presented to make everyone feel welcome. The caregivers, medical technicians and the nurses are top notch ...and I have no complaints. The ambiance of the facility is warm and professional...and also fun. Finding the Auberge at Bee Caves has been a real Blessing for our family.. and I truly appreciate how kind they are to my husband.

My aunt is well cared for and is happy whenever I visit. They keep their residents occupied during the day and you can tell they really love their jobs. I like to sit outside with her because they have a lot of outdoor space.

The staff at Arden Courts Winter Springs are very knowledgeable and friendly. My loved one's room is cleaned regularly. I would recommend the facility. The meals are a good quality. The move in process was as easy as it could be, it's never easy moving a senior. They always communicate with me through emails, phone calls or when I'm there.

Arden Courts is an amazing community with Staff that genuinely care about the residents. I like that the community is small enough that staff know each rosident's unique needs. My loved one enjoys all the daily activities and is very engaged. I feel very at ease knowing my loved one is in good hands every day at Arden Courts

Everyone here is attentive and responsive to my Mom and our family. I think the long lengths of service of key individuals is a testament to the quality of the residence,

Overall a very favordale view. Experience has been good. A few exceptions gener cal care, especially or Seems the caregivers could communicate betterww.in each other. Nursing and activity staff are great.

5/5 highly recommend and this was not her first placement. Overall experience was wonderful. Kind and caring place. Low staff turnover so you got to know the staff. Building is very clean and feels more like a home than care facility. Chef was very good would even bring in did that my mom would eat (watermelon and flavored milks). Scott had great family fun events there. Activities were very good but because is it a dementia facility not sure how much people could participate outside building. The cost was lower than many places we looked at. Very nice outdoor areas you can sit with you family member. Couldn't have asked for better care for my mom