ProMedica Senior Care

Too big and pricey - but nice place - not good fit for Mom.

Mother has required increased assistance during the last six months. The staff has been very caring and has made every effort to provide for her physical, mental and emotional needs. The caregivers, med tecs and nurses work hard on a daily basis. Anita Vincent was always available to give me information, advice and support. She never pressured me and was truly understanding. I am very sorry that she is no longer with USMC. Richard and the housekeeping staff keep the facility clean, attractive and inviting. They did all the work involved in moving Mother to Willow. The kitchen staff does a good job with the meals and snacks. My only complaint is that the administrative and nursing staff has had many changes since March 2015. A stable staff provides the best environment for residents and the family members.

Overall things are good at Silverado Brookfield. They have dogs and cats and live bands that come in. I think that is really neat. The only thing I don't like about this facility is she doesn't get the same caregiver as often. At the previous facility she was in she would have the same caregiver five times a week. It was nice because they really got to know her specific needs. It was nice having one contact specifically to go to. Overall it has been a good experience. I like this facility because they are primarily treating dementia and Alzheimer's patients.

At Silverado Onion Creek they have a lot of activities but my husband is unable to participate in them. I have very happy with the facility. It is large and spacious. The rooms are quite large. My husbands condition keeps him from really enjoying the property. I do wish they had better personal care here. Overall I am pleased though.

Arden Courts wasn't a bad place, it was actually good. My loved one liked it there. It was a little expensive though.

The staff members are always open to any questions that we have and they are always very friendly. They take good care of my loved one at Silverado Brookfield, so it has been a good experience for all of us.

They have just been great with the transition; getting my mom in there, she was madder than a hack and they are just professionals and knew what to expect and gave us coaching on it and I think it's going to be fine.

Place is friendly and caring. Caregivers are given too much housekeeping chores. This time could be better spent assisting with residents who require help eating. There is no reason caregivers should be responsible for doing dishes and pans. Firstly it takes too much time and secondly it is a disturbance to the residents when dishes are slammed into the cabinets. Floors could be swept up by housekeeping. Caregivers should be providing care and fun with the residents.

Lovely, secure outdoor area to walk through for 2 blocks. Only one menu offered daily. The small hallways make it more homey and inviting. The tiny rooms to me were confining. You must leave the room to watch tv. Workers were cheerful. I wonder if activities could more male oriented.

We toured here when we were looking. The location wasn't very convenient for the family. The rooms were a little smaller than we had hoped. Everything else seemed nice, and we liked the way it was set up.

The nursing staff they have at Silverado Oak Village are very good and sets them apart from most other places like this.

My loved one was here for hospice. The whole pre-admission was kind of a disaster. They lost a few of my loved ones items, such as his clothes. The care services made up for it. The level of care was excellent. The communication with the care givers was good. I would recommend the Silverado Oak Village to anyone. If my loved one needs hospice again, we will bring him to the Silverado Oak Village again.

I liked this one very much and thought the staff was very friendly and the facility was very nice but it is on the expensive side. Liked that it was all memory care.

They have been good. I felt the team wasn't prepared when we had a meeting about my loved ones medical care. Other than that everything has been great. It's a beautiful place, with state of the art equipment. I thought they were competitive in price, they were more expensive than other places, but they offer more.

1. A new facility with unique 3 community structure that allows access to the entire facility for all residents. 2. Friendly staff and lunch looked restaurant quality.

1. Fun atmosphere. 2. Impressed with their affiliations with university-based research departments. 3. Focus on individualized care using research.

I think they do a good job overall at Arden Courts of Sterling Heights. It has a warm, comfortable, homelike atmosphere, and they do a great job keeping everything clean and well kept. It has a very simple, easy to understand layout, which is good for residents with dementia or memory issues. The staff are very friendly, and they take great care of the people who live here!

They have done really well. We have had a few bumps in the road, but they have done a good job working with us to get them worked out and doing all they can to get things working well for my mom. Of all the places I have looked at for memory care I would definitely have to say that Silverado Naperville is one of the best.

I think they do a good job overall at Arden Courts of Warminster. The facility is clean and well kept, and they're very kind and caring to the people who live here. The community is divided up into 4 units, and each unit has caregivers that are permanently assigned to that specific unit. This gives the residents and caregivers a chance to really get to know one another! The only minor issue I've had is sometimes they will not adhere as strictly as I would like to my loved one's bathing assistance schedule, and I'll need to remind them when I come in for visits.

Arden Courts is clean and the staff is great. My mother does not like the activities and is not very social so the neutral star review I gave activities is reflective of her rather than what is offered. Mom doesn't like the food. It is very carbohydrate driven and she has never been a fan of bread and potatoes which are regular meal items.