ProMedica Senior Care

It appears that they do a good job of taking care of my family member. In general the staff are pretty good, and cleanliness is good as well.

We liked that Arden Courts did not use cognition as a determination on where residents went, they were all mixed together and could interact with one another. The facility itself was not as aesthetically pleasing as some others and the gal who runs the place (who was brand new) did not look very professional.

The tour at Promedica was fine. The facility was brand new, but unfortunately it was extremely expensive. They charged about 50% more than where we chose for the same services, and they had smaller rooms.

It is a nice community and they do have nice people there, and they have been able to work with our family which is nice. However we do wish sometimes they could sometimes may prioritize keeping up with cutting our loved ones nails and helping shave - but that is not a big deal at all.

The management is very nice and accommodating. This community has been here for a long time. The staff they have working has been there for a while. I feel the community is understaffed overall. There is no odor in the community and it is clean. They have a lot of activities available for the residents to participate in. They were renovating the community and didn't have a recreation area for the residents to use. They had singing, exercises, and more for the residents to choose from. The residents are able to go out and walk or be outside in the secure area.

We typically enjoy the outside area especially with the weather getting nicer. The outside grounds are super nice, there is a golf course near by with wild life and places to sit down and relax. On Tuesdays, Thursdays and Sundays they have the rosary which is something our loved one enjoys going to. we enjoy about 4 or 5 of the care taker, they are attentive with any questions and if we loose something they are quickly on top of it

This was my first time in this situation and having to look for a community. This was a good community and a good tour and the community was nice. I just had to find something that fit in my loved ones budget.

The staff is very friendly. They were very good to both of my parents. One of my only concerns is my dad is very bored at times. They do try to get him involved, but he's not necessarily interested in the activities.

We were very very interested in Arden Courts for our mother. We were trying to get in contact with the sales person to set up a time with them and no one ever got back to us so unfortunately it fell through. It would have been our top choice.

This has been an overall good experience for my loved one and family. It is a little expensive here. The staff are good at helping with any questions or concerns the family may have.

I had a good tour experience with Arden Courts. They did a great job with discussing all of their services provided and how their staff operate. The facility also specializes in memory care and I liked that aspect, we just found another one that fit what we were looking for a little better.

I would recommend them. I have already recommended them to someone already.

I have been very satisfied with Arden Courts. It is always spotless clean and fresh. I am over there quite often and if things go wrong, it is always quickly taken care of. They really pay attention to details. I do think they could use more assistive help and I am not just talking about Arden Courts, that is at any facility. Other than that, the place is always clean and the staff are sincere and dedicated. I know she is being well cared for. I am grateful that they were considerate of our time and situation financially. I would definitely recommend them to others looking.

We had a really nice tour experience with Arden Courts but it was too expensive and the location would not have worked out for us since we wanted to be able to just stop in whenever.

I toured this community and I did like it. We ultimately chose another community because this property was smaller and more expensive than we anticipated. Although we chose another community, I did feel that they would take good care of my loved one.

Our family had an in person tour and we really liked the way they treated their residents, you could tell that have a nice care system in place. However, this community looks like it would be better for residents who are pretty far gone with their memory loss and we did not like how it was close to a busy and noisy street. We did really like how the staff members kept the residents stimulated and active, and did not just leave them sitting in a chair in front of a tv or in their rooms.

Two things that have significantly stood out to us is the overall cleanliness of the community, and the unique layout of their building.

Love the staff, maintenance great safe place to live.

We like that it is a smaller more quant set up, it is 4 buildings and not one large mass building. It seemed a lot more individualized and the staff to residents ratio seemed better. It also does not feel like a hospital, it has a homier feel to it.