ProMedica Senior Care

I visited this facility with my adult daughter. We both enjoyed our tour and were impressed with the facility. The experience of the facility and its personnel with patients needing assistance with memory care was particularly significant and persuasive to me.

The place is nice and they keep the residence busy with activities. The expense is what other families should know about. I would recommend to others.

The staff is nice. Sometimes they are hard to find, when needed. The food is pretty good. We have had many items misplaced, which is normal. I just don't understand when they do laundry they don't check the names in the clothes. For the monthly fee, I would expect more staff and more activities. I love the fact that the center is a circle and you never walk into a wall. The rooms are ok.

Because it was clean, odor-free and the staff were very nice. I would recommend Arden. But my experience with them was limited because my husband died there within a few weeks.

I would rate my overall experience 4 stars out of 5. It would have been 5 out of 5 but they just raised their prices by $[removed]k a month. I feel like it's very well run and the staff are knowledgeable. They know my grandmother well and treat her kindly. She likes it there and feels comfortable. I wish it was more affordable.

I would recommend. I'd look around for the best deal. U bleed money in memory care. Got discounts and clean

Comparing Arden Courts to [community removed] (recent experience with my father in law). Arden courts is better (cleaner and resources - both skilled and non-skilled). Food service was good also. The admin side of this was much better at Arden, compared to [community removed].

When the hospice nurse left, no one took charge of his medication. Night staff had no idea. Barked at to get off the floor. I was sleeping. I didn’t know hospice was leaving that day, and couldn’t leave him to die alone. Offered no other solution. But when they need our things I always help them out.

Positive- small size, personal service Negative- activities lacking on weekends and evenings Many levels of memory care mixed together.

The best part of Arden court for [Name Removed] was the Brighton hospice care. They were exceptional. Some of the caregivers were above and beyond. However, was not enamored with the new management. Perhaps it's like that everywhere now as it is such a big business. I prefer warm and fuzzy, but that's hard to come by I guess. Can't give it a five because of the management. Will give it a four for most of the caregivers.

Arden Courts of West Orange provides exceptional memory care in a warm, supportive environment. The staff are compassionate and attentive, and the community truly feels welcoming.

Our family toured a few places before choosing Arden Courts Warminster for our mother in November 2024. We liked the warm, welcoming active environment. The staff has been friendly and helpful as we navigate the progression of Mom's dementia. The addition of hospice services has happily increased the level of care. One concern we have is the turnover of staff, which we attribute to the difficulties of working in memory care. Arden Courts Warminster, is not perfect, but we do not know that any facility would be.

Overall experience seems to be good. The inside and outside of the facility are well kept. Most workers are friendly. Quality of care is quite good. Administrative staff have been helpful with billing and off-site appointments. Our loved one has put on 8 pounds in the first month or so. Value for the money- quite comprehensive once we understood the entire scope of care that is available.

Outdoor walkways are a great feature of the Silver Spring facility but were locked most days that I tried them with the resident who wanted to be able to be outside and walk Would also not recommend being there in early stages of dementia.

Just placed my spouse with Arden Courts. I was impressed with the staff and the environment. Time will tell how the care is but so far I am being very encouraged.

Very friendly place. Staff required to learn people's names. The one drawback I saw was a small assisted living facility with only 12 beds, I was told.

Gave us a warm welcome from the start. Little pricey for us. Very nice. Clean and bright. They decided to move on down ro Florida and become snow birds.

During her stay, the nurse on staff, [name removed], is amazing. She always had time for me and was always so kind. Even when we went to pick up my mom's things. The staff there was also amazing! She was only there 16 days but we got to know them all and many were special - [name removed], [name removed], [name removed], [name removed].... all amazing. [name removed] the activities director was amazing too! They also have Nobi which is a fall and movement detection system in the rooms. [name removed] and the Nobi system are why we picked the Auberge. Their response time for a fall was under 2 mins. National average is much higher.

The staff was very friendly and professional The place is very clean and easy to tour They honored quote that they gave in initial call. Worked with me during entire process. Introduced hospice group Heartland, they were also very helpful to understand next steps I would highly recommend them

Overall good based on the care given to the tenants. The nursing staff is great and [name removed] has been great along with the rest of the nursing staff as I get very few calls unlike the previous place I had my mother in. This place is very clean and they are very attentive to everybody there.