ProMedica Senior Care

Arden courts is great for memory care patients. It's not glitzy or glamorous but the service and set up work perfectly. The staff was very caring and attentive. The psych dr was amazing keeping me updated weekly on my father and the moving target of medications with memory care patients.

Pretty much all 4-5. We have had a great experience here. He is being looked after so much better here than the place we first had him. His room is small but he has what he needs. The staff has been very good. The cleanliness is good and if you see something when you bring it to their attention it gets taken care of right away. They have activities available but my father doesn't do many. He had to have a special diet and that was taken care of. Overall very good.

The staff that works with the patient are phenomenal. The front office staff are pleasant and friendly. The cleaning staff are always friendly and cleaning every time I visit. The rooms are small but I believe are the perfect size for patients that are dependent on care. All the food looks like home style meals versus institutional dining. The facility is very strict regarding what's allowed in patients rooms which was fascinating as some of the restricted items were requested or required at other facilities.

It's not fancy but it's warm and we would recommend Lely Palms Senior Living community to other families.

Facility had a lot to offer. First impression was of bathroom in the lobby was dusty and walls were damaged. Sales associate was knowledgeable and friendly. Materials were plentiful and easy to understand. The interior of the facility looked clean and was set up well. Residents were spoken to and addressed by their name. They offer lots of activities. This facility was on the high end for monthly costs.

A bit disappointed with the food. Administrators and other staff there have been very responsive to requests and resolving issues that I've had. Yes I would recommend to other others.

I have no other facility to compare them to. A positive feature of Arden is their 4 communities. During the first few weeks I expressed some concerns and they moved my wife to another section and addressed the issues. The food is great, customized and very healthy. Staff is experienced and very patient with all levels of residents. They recently upgraded their activities programs and received more participation by residents. Rooms and facilities are clean and well maintained.

Paige was very nice and was able to give us a lot of useful information. The building was on the older side but was clean and the rooms all had carpet, it does probably need to be updated since it was on the older side, currently it's not a good fit for what we are looking for. All the residents seemed happy and staff seemed very happy too and there was a lot of staff there. Price wise it was a little bit on the higher end for what you would get and how it looks.

They really take the time to get to know the residents and make sure they are engaging in daily activities. They use kind and thoughtful techniques to direct the residents to complete tasks whether it is taking required medicine, personal care, or participation.

I don't think they were adequately prepared or adjusted well to having a blind resident. We chose this community because of the cost, and they offered us $[removed] off the first year's rent, which made it more affordable.

The doctor and nursing staff at Arden Courts memory care facility provided excellent care for my mom. They were kind, patient, and attentive, always treating her with dignity and respect. They kept our family informed and made us feel confident she was in good hands. We truly appreciate their compassion and dedication.

The caregivers, doctor, nurses, activity coordinators are great. They truly care about our love once. Not only they ensure everyone gets their care but also encourage them to go to activities, celebrate birthdays and holidays with special events.

The administration is very available and easy to talk to, they try to work to meet the needs for your family member

Have the family's person signed up with hospice services right away (depending on level of care needed) to help assist the residents, family and Arden Ct staff.

The staff makes every effort to make residents and family happy. Activities does a great job, everyone makes an effort to greet us as we come in. Have been available to help when we needed attention for our mom

The staff has been fantastic in all of my interactions with them.

Disappointed with nursing; elevators are dirty and unkempt; rooms poorly maintained. But they are in the process of refurbishing some areas. Poor communication once we settled.

They really seem to care about the residents and want to have family members involved.

The cleanliness is good. Staff are very friendly and helpful. They have been very good at keeping my dad up to date on how my mom is acclimating. They activities are good and they are able to get my mom to participate which is amazing.

Their kindness and the homey feel is what stood out. I would recommend to others.