ProMedica Senior Care

I have seen firsthand the compassionate care provided to the residents by the many dedicated staff members. The compassion and respect they extend is evidenced in their relationships with the residents. I have a new found appreciation for not just the day to day work, but also for the work that goes on behind the scenes, that makes the day to day possible!

I felt good about this place the minute I entered the front. my is getting great care, the staff are friendly ,caring and very professional. the place is very clean , very pleasant my mom has only been there for about need to see long term

My Dad has been at Silverado for almost two months now. The people have help not only Dad but our family as we adjust to all the changes in his life. Silverado offers a clean, safe environment and tries to get everyone involved in activities. They have a warm and friendly staff but most of all they are patient. This is a difficult time for everyone and they take their time to help us all through the process.

We had to move our dad to Arden Courts due to his particular type of dementia. It was extremely difficult due to separating him from our mother but we know he is being cared for and is safe there. The staff seems very caring and patient and tries to involve him in everyday activities.

Overall they've done a great job at Silverado! It's a nice looking, clean place, and everyone has been very friendly. They've got plenty for the residents to do, they have frequent entertainment and trips, and there's plenty of room for walks. It came highly recommended to us, and I'd definitely recommend it as an option to others!

My brother has only been there for about a week or so now, but he's quite comfortable. He especially loves that it feels like a home and not a hospital. He likes his independence where he can get a snack and drink whenever he pleases and likes that he can be with people and has safe spots including his "apartment" that he can go to when he needs quiet. The staff has been especially helpful and there are plenty of activities for the residents. It is sparkling clean and brand new another feature I really love. I also LOVE that he can walk the entire building both inside and outside and that family has plenty to do while there. I can't say enough about Silverado Memory Care.

This was beautiful, the Cadillac of buildings! The woman who showed me around was very nice. It's lovely with lots of windows. The building is secured and they have an awesome courtyard that is all enclosed. It was way out of the price range for us. Also everyone has a roomate, and they don't have t.v.'s or phones in the rooms, because they want everyone out in the public spaces, which are really nice, but I didn't think my loved one would go for that.

Great place but a little expensive. Food is also limited.

I like the facility, it's a nice facility. The way they have it set up is homey. They have lots of good activities. They are kind of struggling with a couple things - his room is cold and they don't seem to be able to fix that. The other is that he has Alzheimer's, and of course he has hygiene issues, and it doesn't always seem to be fixed like we had hoped it would have been. Other than that, we have no complaints, and everything is fine.

I have him in there I like it a lot, it's just that he has fallen a couple times at night out of bed, so I am working on that. It's well staffed, clean, and I do like it. He comes from having 24 hour care, so it is a little different over there. I did hire an aide to sit with him at nights on the weekends, which is kind of a waste of money, but the problem is that if he has to get up to go to the bathroom, he needs someone there. I am a nurse myself and I know how night shift on the weekends goes - it's tough. They have been very, very helpful and gone out of their way. They have done a lot, and I think that they are very good.

They are awesome. They have helped me out a great deal. My dad living a wonderful life now. He is not just alive, he is living. My dad loves anything that has to do with food, and they do a lot with food aside from just eating. He is involved in the preparation by doing things like peeling oranges. This is really helping him to stay calm and feel like he is doing something helpful. I am happy to write this because I think that this is a great place. When I am old, this is where I want to be. I've already told my children.

I thought they were very nice. They were nice and clean. They took us around and we saw everything. We really liked it too but the price, more than anything, that was an issue.

We're pretty happy with it; we have both of our parents there, one in personal care for memory care and one just in personal care. It seems to be a pretty good fit for both of them. I'm not there a lot because I'm living in Florida but I was up about 2 weeks ago and things seem to be good, my sister is there almost every week and I know she has no complaints. I don't know what things could totally be improved on because I'm not there all the time, at this point they've only been in there since mid-July so were pretty happy.

I toured Arden Courts, Northbrook, and found it to be a welcoming, friendly place and a homey environment. They try to tailor their services to meet client needs, such as cooking a favorite dish from home. The activities and social interactions also seem to be tailored to a level appropriate for the resident. The staff seemed very warm and responsive and took time with me, the residents and families. The cost sheet was confusing and I will find out more on my next visit, but it is private pay.

They're great, they really are. I like the fact that they have dogs for the residents to pet. They're very low key which makes it feel more home-like and they refer to it as their home, because it is. They treat the residents like that is their home. They've been extremely good to my mother. We've been pleasantly surprised. She's very happy there which makes us happy. She's not even asked to come hom which was surprising to my sister and I.

What really made the difference is the staff. They are just very friendly and helpful. They were very accommodating and overall just seemed trustworthy. Felt comfortable enough to entrust them with our loved ones.

This was a great community it just was not the right fit for us at this time. The staff is really friendly and they seem to have really good Alzheimer care. We liked the community it just wasn’t what we were looking for. We would recommend this community to anyone.

The main reason that we choose “Arden Courts” is because they are a full memory care community not mixed. The people here know what they are doing and are patient. We have only had one small issue and they worked quickly with use to resolve it.

We chose this community for the convenience of its location. It is located near our neighborhood so wasn’t a complete uprooting. The manager came by my house to talk to us he explained all the things they offered and answered any questions we had. They were available immediately so it really helped. My loved one is a little stubborn and gives the staff a fight so he keeps them busy. It is a very nice community with very nice landscaping. If we needed services like this again, we would use Arden Courts again.

They were friendly, easy to work with, and treated my mom well. Her room was spacious and clean. I would recommend them to others who are searching for care for their loved one.