ProMedica Senior Care

My wife is a dementia resident at this facility since December 2014. The location very easy to access and is one of the newest buildings in the area. I had some serious reservations after a short time with staffing issues. The former Executive Director appeared to be overwhelmed at times trying to have enough adequate coverage for the different neighborhoods. As in any business, when you have issues that continue without any resolution, changes are made. The new Executive Director has come in and made some changes that benefit the entire community. She is quickly trying to resolve issues that come up. I don't know enough about the new Sales Director to make any comments, the Activity Director and Culinary Director continue to do a terrific job.

They are doing a great job. We don't have any complaints so far. The food is good, and the price is reasonable compared to others around. They take good care of our loved one. We are very happy with them so far.

I really liked what I saw when I visited there. I came back to check it out again. My relatives came to visit when my sister checked in. They were very impressed. We are very satisfied. Everything has been going great.

They were great. The Arden Courts of Susquehanna is a great community. The facility is very clean. The staff has been excellent. They are very nice and accommodating. The care services has been great as well. They have a great selection of activities. This has been a positive experience for me and my loved one. I would definitely recommend the Arden Courts of Susquehanna if your in the Harrisburg, PA area.

i would recommend it because of how they treat you when you first go in no unturned question i left with knowledge i would hight recommend for your loved one i gave the over all a 5 star rating i gave the cleanliness a rating of 4 star rating the staff is very helpful

Its a great place to put your loved one if they are experiencing dementia which mine is. They staff are really understanding and caring about the elderly and take it day by day. Their is a bunch of activities for them to play.

I found the facility to be very helpful and positive. They have done a great job with my father. He is really thriving there.

To all at Linden Village who take part in some way, big or small, to make sure my grandfather is adjusting to his new home and making sure he is well taken care of...Thank you from the bottom of my heart! Ever since he has been there, he seems to be happier and less agitated and stressed. He tells me often how he is doing very well there. It means the world to me that he has such a wonderful place to call home. This cannot be easy for him, or anyone, having to give up their independence, but I believe that due to finding Linden Village, it made the process and adjustment much smoother. When I see him in group activities "smiling" or even when I visit he is on the rocking chair with friends "smiling" that just verifies that this is the place for him. Staff...you all take part in that "Smile!" Thank you.

I attended the Family Christmas Party and was very impressed with the program and thoughtfulness of the staff. This was a First Class Affair and I would like to thank all the Staff for their commitment and kindness to all Linden residents!

Just wanted to thank the staff for all you do for my father and for your profession. I live out of town giving me piece of mind knowing that my father is being well cared for. I highly recommend this community.

This was a great tour. Annette participated with the residents. She really liked the environment. Great "layout". Activities & resident engagement is good.

We toured this community when we were looking into care options for a loved one. I thought this was a lovely place, overall. The facility was brand new and very clean, and just had a welcoming friendly atmosphere. The staff and the residents we met were all very friendly and positive. The only downside was that it was very pricey, but it seemed like it would be a great place to live.

Silverado is the best placement for my husband. He is engaged in life once again. He enjoys the staff and works right along side them in various projects. Staff always have time to talk and be with him. They are very aware of what makes him "tick" and encourage him to participate in life with them. The animals that are in his cottage are so important to the well being of every single resident. There is a darling dog, the most amazing cat, a guinea pig and 2 paraketts that are friendly with all. Families are encouraged to visit and join their loved one for a meal. The children and pets of caregivers are encouraged to come and hang out with the residents while their parents are at work. In a word Silverado is unusual and worth every cent!

We see Silverado, Lake Zurich as a model for the health industry in dementia care because it has: *A philosophy of care emphasizing a positive spirit, personalized care, and freedom of movement for residents *Skilled, friendly staff committed to and trained in this philosophy, including custodians *A clinical outcomes approach to care giving that requires self-assessment and on-going improvement *A peaceful, warm setting near Lake Zurich ideal for dementia residents who are often highly anxious and agitated *Accessibility to staff, even in evenings, for family

What a difference from where my dad was me and my sister can see the difference in him just after 1 week there. It make you feel like your at home,we are glad that we made the move. George Dodaro Jr.

I know this might sound unbelievable but within 48 I saw a huge change in my father and after 3 weeks it is amazing. He is always wanting to talk, he is smiling, and he is even dancing during activities at Silverado. I would HIGHLY recommend Silverado to those who are looking for a facility for someone with memory care needs.

Mom has been in Arden Courts for almost two months. We are very pleased with the staff at Arden. They are all caring and helpful. The facility itself is decorated very tastefully, and has a feeling like home. We were especially impressed with the Executive Director, Pam. She was one of the main reasons we chose Arden Courts.

Silverado was lovely! It's a new state-of-the-art community that seems to be a very good fit.

I visited this community when I was looking into care options for a loved one. I thought this was a very nice looking place! My loved one was not quite ready for this level of memory care, but Silverado Oak Village will be at the top of my list should her needs progress to that level. The facility itself was clean and well kept, and the staff all seemed very friendly and professional.

It was such a great place for my mom. She was cared for lovingly, stimulated cognitively and never asked to leave. We ran out of money to stay and went to Medicaid at a nursing home. She has been at the nursing home 5 years and I can see the difference in her care. I attended the Arden Support Group monthly and the educational seminars with Patti Jerkovich. Patti is the most pleasant, knowledgeable person I have met on my 17 year journey with dementia. Linda's activiites were engaging and stimulating and fun for mom.