ProMedica Senior Care

I love the caring staff. They treat the residents as if their human beings.

I think what they do well is getting the residents out to the activities and the fact that they just have one activity, so that means everyone is together. One thing they could do better is maybe get a few outside entertainment acts to come in.

My Sister and I were very impressed by the staff of Linden Village as my father moved from an assisted living facility to Linden Village. The staff took care of welcoming him and getting my dad settled into his new home. The transition could not have gone smoother! A very grateful thanks!

Our experience with Arden Courts has been a very positive one. It's a nice looking place, and the staff here seems very friendly and caring. They really treat the residents with a lot of concern and respect. I've liked what I've seen every time I've visited, and my Dad seems happy here. I would recommend them to anyone looking into care in the area!

It is a great place for someone who has dementia and before we were having to pay for 24-hour one-on-one care and this place allowed for him to community and still get all his needs supported. The only improvement I would like to see is that all of the activities are in the living room and the music is loud and it is difficult if someone has hearing issues.

I am thrilled that I moved Charles from Fountain View to Silverado. There is no comparison on the care. He is very happy and getting great care and I feel much better about the care he receives when I am not there. I would recommend it to anyone that is in search of a loving/caring Memory Care facility for their loved one!

I think my Father is extremely well cared for and very comfortable. People make him feel so comfortable there. I think they have done a great job at helping us make the transition with him being here. There could always be more help with transitioning, but overall this is a great facility.

Arden Courts of Livonia was great for my dad. We got what we paid for. We had him at a facility previously and it was cheaper but we got less care. They took really good care of my dad. They were really there when my dad needed it with his declining health. He has since passed. The experience at this facility was really good.

I have been greatly impressed with the support the Vintage community has seen over the last several weeks. It is clear that the upper management was aware of the poor leadership in the community and they have hired a great new Executive Director that seems to have the compassion and knowledge to lead the team here. The care staff and dining staff have all kept such great attitudes with the change and it is so refreshing to see a team that really cares about what they do every day. It warms my heart to know that my loved ones are in good hands and it gives me peace of mind to know that there is now a great leader to ensure that the staff are supported everyday!

I think they the staff's attention to the patients is amazing. Everyone's ears and eyes are all over the place and I am impressed by that. The food is wonderful. They have an amazing chef. I cannot say anything bad about them.

Our experience with Springhouse has been a very good one! It's a nice looking, clean place, and everyone seems very friendly. All of the staff just have a great attitude, and are very kind and respectful to the residents. I would high recommend the place!

The staff is great, the place is clean. Anytime I have needed anything for my Father, the director gets on it right away. The only minor problem that we have had is the way the prescriptions are being ordered, but that may be due to the fact that he is a new patient and is a work in progress.

Nice facility, nice staff, residents seemed happy, inviting feel, rooms are a good size. Great ratio of resident/staff. Safe environment. Only two concerns are the high price and distance from my house.

I love this place. We have been a part of this community for over 5 years, and I don't know what I would do without the caregivers and staff. They have taken wonderful care of my mom, and me, for that matter. My family feels like this is truly "Mimi's home" and we are able to treat it that way. I personally worked in long term care for many years, and I do not think any other place compares when it comes to the care and attention to the residents, and to their loved ones left to cope. I am tremendously grateful to have Silverado as part of my family.

It has been a positive experience. I love the grounds that it is on. It is well worth the money. It's a smaller, more intimate facility, which was a good placement for my mother and they have done a really great job.

Every time we have visited the facility, everyone has just been exceptionally friendly and they seem to really take care and concern over the residents there. Overall I am very happy with the selection.

I really like their approach at Arden Courts of Austin. They give residents their freedom. The facility itself is being remodeled right now. The staff there are very attentive. This is just exactly what I would expect for the kind of money we are paying. I have zero complaints about this facility.

Everything has gone really well at Silverado Brookfield. There is nothing at this time I could speak to as far as improvement. I am overall very pleased with this facility. It gets five stars all around from me.

For me it was the incredible friendliness of the staff. Hands down, the Arden staff was the greatest. The residents looked the happiest. The atmosphere was just great. Not depressing. I think my Ward is really thriving at Arden.

When our family decided it was time for mom to leave California and move closer to us, we were overwhelmed with the task of finding the perfect place for her. Although the decision was extremely difficult, after touring five facilities we decided Silverado was perfect as it checked off the majority of our wish list boxes! The facility itself is beautiful, clean and has plenty of space indoors and outdoors for the residents to roam. The staff is always friendly, caring and responsive. There is a nice mix of residents in various stages of dementia...mom easily made friends with other ladies who are on her same cognitive level. One of the biggest pluses for our family is that the staff readily welcomed mom's little dog into the Silverado family. Mom has now been living at Silverado for two months and is well adjusted and happy.