ProMedica Senior Care

staff is very friendly and well trained, facility is clean, patients are called by name and treated well,family is always welcomed, lots of family-oriented activities, very homey facility (not set up like an institution)

Mom likes the staff and they are encouraging. She is still adjusting to living at this community. The food is ok and they do offer a lot of activities. They allow dogs and the community is spotless. I would recommend this community.

When we visited this community we saw the staff and caregivers interacting with the residents. They keep the residents active and encourage them to socialize. They treat the residents with respect. They have a place for the residents to enjoy watching birds. They make sure the residents get the personalized care they deserve. I would have liked to have my loved one live here, unfortunately their insurance would not work with this community. I would recommend taking a look at this community.

We toured this community and we might have moved into this nice community. We found that they community did not have the feeling that we were looking for at the time. The staff was nice and they did answer the questions. This community has a lot to offer families for the care of a loved one

When we looked into Silverado Lake Zurich, we needed a place very quickly and they expedited the paperwork so it all worked out. The staff there are taking good care of my loved one, and the people I work with are very caring and knowledgeable. We are happy that it is such a good place.

My mother has been at this community a little over 2 months now and we loved it, it is a good place for her. They take excellent care of her we finally have the peace of mind that she is being well taken care of. I think the thing that stands out the most is their communication. The director, front desk lady, caregiver, nurse, and doctors have all communicated very well with us. This place is truly very different from the place she was at before.

My mother is doing just fine at this facility! The staff is exceptional! They seem to genuinely care about residents and their families. If anything, the facility can work on the flavor and variety of their meals, but overall, I am pleased with the facility!

We are lucky my aunt can afford such good care!

We liked this community for the great care. The staff is outstanding and helpful to his needs. The meals are good and he is happy with them all. They try and keep him active with the activities and he seems to enjoy participating. We recommend this community for everything that is offered.

we have had our loved one for a year and a half at arden. Over that time we've gotten to know the staff quite well. They are always courteous and responsive. Most importantly, there is a loving attitude with the residents, even when times get tough ( which can be a daily occurrence). What's also evident, is that a respectful decorum is upheld with residents who are challenged in ways that are truly difficult and uncomfortable, and at times embarrassing.

Arden Courts really came through for us when we had to put our Mother in Respite care due to the sudden illness of her full time caregiver. They made the whole experience so easy and timely. They worked with us throughout her stay to make sure she was happy and content. Our family can't say enough about the kind and caring treatment our Mother received while she was with them.

My husband has been eating well and likes the food. The community offers activities and outings. He is still getting use to place. The staff are easy to work with and they provide the right care. He is doing well so far.

Just moved my parent in - very hard to do. The director is great and very helpful. Feeling very good about the place.

When I received a call informing me that I would have to quickly move my wife from the facility where she was staying (due to containment issues), I almost panicked. A chance request to "A Place for Mom" put me in touch with Linda at Arden Courts in Glen Ellyn. Linda reassured me they could accommodate my wife and do it very quickly. Within a few days, my wife was accepted at Arden Courts. From the time I entered the facility, I knew that it was very well maintained. And, after meeting Linda and the staff, I knew my wife would be treated well. Although my wife only stayed for a short time while our house was made safe for her, we were treated like long term residents. I have recommended Arden Courts, Glen Ellyn, to several acquaintances and will continue to do so.

My wife has been a resident at Arden Courts for 5 months. I believe it's a wonderful place due to the excellent, caring staff. I was concerned about my wife's placement in any facility due to her younger age (58). Of the 4 places I checked out, Arden Courts of Northbrook was the best. It's always clean and is an open, spacious environment. The staff gets to know your loved one, family, and friends right away. They encourage family participation in resident activities and interaction with other residents and their families. Arden Courts feels like a family home, not a "facility". The staff is well cross-trained. When my very active wife was restless and needed more exercise, the building services coordinator walked with her and did yoga. When an issue arises that I have an issue with, the Executive Director takes immediate action to remedy it. She is on call at all times. My wife generally likes the food. I do, however, bring in lunch and dinner periodically. The staff makes sure that I have 2 place settings and a private room for my wife and I to share the meal together. Arden Courts may not be a fancy place with chandeliers and fireplaces, but it has a homey quality about it with caring staff.

Silverado Sugar Land is a wonderful, caring memory care facility. Varied activities are offered all day long, stimulating the spirit, mind and body. The dietician bends over backwards to provide tasty meals for my mother, who needs bland pureed food. No one goes hungry here, as snacks and beverages are offered throughout the day. Much of the caring staff have been employed here for years, a good sign at any business. Families are encouraged to visit, and the employees can bring their children. So combined with the therapy animals and children running up and down the hall this Christmas season, the facility felt more like a complete community than an "old folks home!" Hallways are bright, wide and airy, and there are walking paths outside. And the place is clean. love it.

The staff there was so wonderful. I witnessed Darlene( staff) feeding a resident with such compassion, I almost cried. The staff was talking to the resident while feeding her, asking how her day was, how nice she looked and never acted like it was a chore. My Mom was dressed every day and even had her hair "styled", courtesy of Claudia(staff) Which made her feel special. I have only one regret. that I didn't find this wonderful place for her sooner. I enjoyed every visit with her in this beautiful place with all of the surroundings. There are safe places outdoors with bird feeders that she could wheel around and get some different views. There was a family setting in the T.V. room that had a fireplace and many recliner chairs- even quilts were supplied if she or others were chilly. There was peace in this place that gave both Mom and me comfort. The meals were wonderful as well, The residents ate in their own kitchen area with linen table clothes and real dishes, not plastic. This I am sure made all the residents feel like they were really at home.

My experience US Memory Care- Vintage overall has been pretty great. From the care givers all the way to the management team are pretty nice. My mother enjoys the daily activities and loves the food. She's made many new friends and likes her new apartment. I would recommend anyone who is looking for a home for their mom or dad to go visit US Memory Care- Vintage.

It is working out very well at Arden Courts of Northbrook. I like their staff. Their programs are good. You can get involved in as much or as little as you want. They have good communication. They cook all the meals, they clean. We went to a Halloween party there recently and it was really nice. They really try to get the residents involved.

I toured here when I was looking. It was a nice place, with wonderful amenities. They were comparable to my first choice place, and even less expensive. I chose my first choice community in spite of the price difference, because the depth of knowledge presented here was not quite as good as my first choice place.