ProMedica Senior Care

I toured Silverado Onion Creek in April 2014. It was very easy to get to, located in south Austin. The community is secured - you must buzz to get in the front door, but once you are inside, you can walk around throughout the building and in and out to the secured outdoor area between 8a-8p. Because it's secured to enter, you feel safe and know your loved one will be safe, but because they have free access throughout the community during the day, your loved one won't feel like they are "stuck" in a "dementia care facility." The community is beautiful and has an open vibe inside and out. Outdoors they have a garden where everything is safe to eat so the residents can garden freely. They also have a playground so families can bring their kids. Plus, they have a little putting green which Brandon, the administrator, told us was featured on The Golf Channel! How cool is that!? The inside feels like you are in someone's very spacious and comfortableliving room. Everything is on one floor and is set up as a big square around a large inner courtyard. You can walk through the open kitchen which is safe and fun for residents to use, through various dining, TV and activity areas. Everything is very open and there are a lot of windows so the sun can shine in. Plus, Silverado Care is big on pet therapy, so there are a lot of furry ambassadors around to greet you as you walk by :) If my loved one ever needs memory care, Silverado will be my first choice.

I’m pretty happy with them. Every other place seemed to be about the same price. The value is excellent . The staff is very attentive. The food is really good, even though they’ve changed chefs and it’s a little different from what it was to start with. They have a whole courtyard for residents.

They are a remarkable place. They were so nice, we were all set to move in. We were waiting for availability. Unfortunately our loved one declined quite a bit before we could get there. They felt so bad they didn't even want to call me and tell me it wasn't going to work. It was just a special place.

Amazing community. Top notch quality of care and long tenured employees. Highly recommend.

I was impressed with Silverado's philosophy to make residents feel like this is their home and is another stage in their life not the end of their life. Activities are planned throughout the day and are geared to the individual's ability. The staff show a great deal of compassion with their interactions with the residents.

The staff, from the director to the nurses, caregivers, front desk, bookkeeper, and chef have all been incredibly kind and generous with their time and attention to my mother and those of us who love her. I cannot be more pleased with Mom's new home.

We toured this location when we were looking into care options for our loved one. This place was very impressive, they were obviously very knowledgeable about memory care, and the staff were all very friendly. However this facility is very expensive, and our loved one would have ended up in a shared room, which we did not think would work well.

We have found Silverado to be the perfect environment for my 88 year old father, who suffers from Dementia. The cottage style secured facility makes for a cozy, home-like environment. There are differing levels of care in each of the five cottages, including hospice. It is not too large and all of the rooms are close to the common areas. The staff is caring, friendly, and a nurse is available 24/7. The meals are flavorful and nutritious and include a variety of choices. There are lots of daily activities in the cottages, as well as trips out into the community. When the weather is nice, there are safe areas where residents can enjoy the outdoors. Care is given as needed and independence is encouraged. Great effort is taken to get to know the interests and likes of the residents. Family members are free to visit 24/7. It was a smooth transition and a great place for my father. We feel fortunate to have found this place.

I have enoyed them very much! Everything seems to be going very well! The staff are all very warm and gracious to myself, as well as my loved one. All of the options are ungodly expensive in my opinion, but I think this is a great value. Very good choice!

My husband has been loved and treated like a family member at Silverado. The staff is very hard working and aim to please us. I feel as though we are all a large community linked together to not only help the residents but also to help the families deal with understanding and support for the very difficult days we face. It is a very difficult job but I see many smiles on the faces of the help and the residents!! Our family is very comfortable when we visit and appreciate the facility! Thank you Silverado!

Silverado is specifically for memory loss which my Mom suffers from. We were delighted from the moment we walked in. Mom is being well taken care of. I have stopped by at many different times of the day, and her care is consistently good. I highly recommend Silverado to others who have loved ones with memory loss.

I have had a very good experience with silvarado senior health care services.The workers are all very friendly.helpful and informative. ...the building and grounds are always very clean

My dear husband has only been in Arden Courts since January 27th. So far, I am elated by the level of care he has received from their knowledgeable and caring staff. His room is always clean and comfortable. He enjoys all the activities; painting, singing, "name that tune", kickball in a sitting position, church, etc. The "four houses under one roof" setup is brilliant. It makes for a very safe and pleasant environment. Looking forward to warmer weather so we can take advantage of the numerous walking paths set in a park-like setting. I have joined my hubby for lunch and found the food to be ample and delicious. Their caring encompasses the entire family, not just the resident. I'm hopeful that Arden Courts will be his "forever home".

Overall they do a very good job here. The facility itself is always clean and well kept, and the staff are all very friendly and professional. I like that there is never any drama between the staff and residents, everything is handled calmly. They do seem a bit understaffed, sometimes residents are left unsupervised when they shouldn't be. The activities could also use a bit of livening up, they've always seemed a bit routine.

We toured this location when we were looking into options for my loved one. Everything here was very impressive. It was a beautiful community, and the staff all seemed very friendly and professional. However, this was a VERY expensive community, and from what we saw most of the rooms were shared. If you wanted a private room the cost would have been even higher!

I am extremely happy with my choice of Silverado Brookfield. My wife and the other residents are being very lovingly and professionally cared for in my opinion. I've had opportunity to speak with many of the care givers and other staff members at Silverado, many who have been "in the business" for very many years. Most of them are quick to say that this is the best facility they have ever worked. When I ask why, the response generally includes their appreciation of the administrative staff, the general vision of the company, and the fact that they are so strongly encouraged to SHOW and EXPRESS their love of the residents. My wife has been treated as though she is family. I have been singing the praises of Silverado to family and friends alike, and hopefully will be able to continue to do so for a long time! :-) PS: The food is absolutely wonderful!

We were really impressed with this community, but it was too expensive for us. They had animals, companion dogs, the staff everybody, we met everybody. They even had a jacuzzi tub in the bathroom, and everything was included. It was quiet and had a central dining room, and encouraged employees children to be around since the seniors love children. With the dogs and the children around, it feels like a community there.

They are fabulous! They take good care of my mom and watch her very well. There's a small ratio of help to residents. They try to make everything more like a home than an institution. It is not at all cheap but it is worth every penny.

I liked this atmosphere of this community. It's a nice looking place and the staff do a great job of interacting with the residents and keeping them busy, they're very friendly. They appear to have a good variety of activities, although my loved one isn't able to participate.

There is not a wide variety of activities. They do have activities every day quite a bit of singing. I really like the staff they are very friendly and very acommodating. I liked the design of the building it's convenient to move around in, the whole building is accessible, most of the other places I went to only had a floor or a wing. Arden Courts is dedicated solely to mental and Alzheimers and there's easy access to the outside that is fenced in and she can go out whenever she wants, weather permitting.