ProMedica Senior Care

We moved my Mom to Arden Courts of Largo and are so glad we did. Experiencing other Assisted Living Facilities firsthand, we were comforted by the feel and layout of the facility. When a loved one has special memory care needs, it’s hard to feel confident when choosing where they will live and who will care for them. ALL of the staff have always been supportive, responsive, and most of all are caring and loving, from the caregivers and nurses to management. They all seem like family to us now. Even with her medical difficulties, my Mom thrives at Arden Courts. The environment they create gives her a feeling of home. Their response and plan for the pandemic was reassuring even in these difficult times. We have no doubt the staff made their residents a priority with the way they have controlled the virus scenario. They truly take care of your loved ones as if they were their own. Arden Courts has been a blessing to my Mom and our family, we will be eternally grateful.

During the pandemic, we chose Arden Courts of Delray Beach, which we signed up for sight unseen. The staff was sweet and wonderful with us and mom. Her last 6 months were very comfortable and happy. They facetime us weekly so we were able to see and talk to mom. We are sorry we didn't find Arden Courts sooner. Thanks to the wonderful staff, you are angels.

They definitely know how to handle dementia patients, even ones like my loved one who have one of the worst types of dementia. They know when to leave him be and do his own thing (not hurting anyone or himself), and then he comes back around and gets into the group activities. He's actually made friends here. The staff is so experienced and so knowledgeable. It means so much to me to know that my family member is being taken care of by people who know what they're doing. I believe the average employee there has been there 10 years, and one we work with often has been there 21 years. And that's very impressive. They never make you feel like you're bothering them. I even get phone calls we hadn't set up just because they thought I'd like to talk to him. And I'm so grateful for that. They're taking precautions to keep the residents safe - I've been on the front porch, and in the office area for face to face visits, but not in the living quarters yet. Everyone is friendly off the charts. The staff are wonderful. Not only is Brighton Gardens cheaper than the first place we tried, but everything is included here. The other place was a la carte, with extra charges for everything. Brighton Gardens is a great value, and it's nice to not to have surprises on your bill for add-on packages. A social worker recommended them to me, and she said they hardly ever get patients from Brighton at her hospital. So we moved in and haven't looked back. I'm so grateful for that social worker. She changed my life.

We chose Arden Courts because it was the cleanest out of the ones we toured, when we went here, the lady who walked us around could answer any question we asked and she was very knowledgeable about the facility as well as the process, so it gave us the best feeling. They were great with communication, they kept us up to date with newsletters and we did zoom calls. I would just tell others that they do not have a hoigher lift which is ultimately why my dad had to end up moving. But overall I would absolutely recommend to others looking.

Excellent facility. Kind and caring stafff. I would recommend it highly. Thank you!!

It is expensive but it is completely worth it. Our loved one is happy and thriving there. The nursing staff and director are fantastic. The director is just so hands out which is amazing because he does not have to do that, but they really just make sure the patients are participating and getting engaged.

I can honestly tell you that I have been struggling with the decision to place my mom in any community but I am also happy that I was able to be guided along the way by the advisor and she took her time and didn't pressure me in my decision to take my time. Once my mom moved in, we were able to meet clinical leadership team that will be able to be proactive instead of reactive in care. The community is recently renovated and it looks BEAUTIFUL!

It is beyond my expectations. We had to fight my loved one to go to a place like this. My loved one hasn't complained about the community. I would highly recommend this community to anyone. The staff has found a way to keep her content, well beyond what I had hoped for. I am able to have virtual calls with my loved one. The staff are very responsive to calls from family members. They go out of their way to assist the residents and families. There was a staff member that went and visited my loved one that was in a different community for a bit due to COVID. This staff member brought my loved one her favorite meal to accommodate the brief change

Spinghouse of Pikesville was clean, capable, and overall I think I liked it. The communication with the staff was okay. The rooms were good. They had current events for activities and they were okay.

It has huge blessing for our family. They are caring, and updates me often on my loved one. My loved one is happy here. The staff know what my dad enjoys doing and keeps him active with these activities. It is a short commute to see my dad. The food is healthy.

I like the fact that the residents can walk around, and yet I know that they're still safe (as opposed to staying in one single area). They also have access to outdoors. So they're not confined to one section. Other places I looked at there was just one floor for memory care, for instance. The staff have all been nice. I know they had some turnaround there, but that's not been too much of an issue. Some things got overlooked with the change in staff but we got everything straightened out. I was pleased that during Covid closures they were sending photos of our loved one in various activities, painting, puzzles, outdoor activities, etc. And now we're able to go visit.

We chose Arden Courts King of Prussia because of the administrative staff. They were very responsive and professional and it just seemed to be a great fit since they dealt memory care and that is their main focus,. The room sizes here are on the smaller side. The staff members are doing the best they can with communication, they have been sending emails. We did have some issues in the beginning but worked around them. Overall, I would recommend them.

Felt that this facility is a great fit for my Father-in-Law and the care that they can provide. Waiting for [name removed], Marketing and Admissions Director to contact me Monday to give me more information as she was unavailable at the time of our visit, but [name removed] ,RN Executive Director gave us a tour of the Town Center as well as information concerning services etc. Only concern is the catheter his has and I will inquire about possible removal with physician on Monday as well as get his medical information faxed to facility to review to see if they can in fact accommodate his needs.

My mom's situation, which basically happened overnight; and making the decision to place her in a facility has been one of the hardest things I have ever done in my life. The staff at Arden Courts has been professional, caring, compassionate, and thorough. I am a health care worker myself, and very particular with the care I receive. When I was looking for a facility for my mother, I had to go by word of mouth, reviews online, and other health care professionals that I knew. I did my research. I am so VERY pleased with my decision. My mom tells me how well she is cared for every time I see her. The staff at Arden Courts are experts in memory care and know how to engage this population in activities to keep their brains active. They have become like family. Phone calls, texts, and emails are answered quickly. Your loved ones best interest and safety are their goals, along with helping to meet the family's needs. Thank you Arden Courts for taking such good care of my mom.

I can honestly tell you that I have been struggling with the decision to place my mom in any community but I am also happy that I was able to be guided along the way by the advisor and she took her time and didn't pressure me in my decision to take my time. Once my mom moved in, we were able to meet clinical leadership team that will be able to be proactive instead of reactive in care. The community is recently renovated and it looks BEAUTIFUL!

We really appreciated the way they took care of our loved one while he was there, he received so much better care then the previous community he was at.

I have heard nothing but good things from family members about this facility. They have been great about communication especially since we cannot go in. It has been hard but I know they are doing their best they can with the virus and are keeping their residents safe. We have peace of mind knowing that he is here. The staff members are very skilled and great with their care.

I want to thank everyone from the Administration on down, who had any type of care for my mom. She had fantastic care at Arden and I know she could be a "handful”. Mom had a mind of her own and then you add the dementia to this was tough. Mom always said the most devastating part of her life was not being able to drive because of her eye sight. You then add the hearing loss and dementia and you have an unhappy camper, but rightly so. I could never understand how she took her 3 mile walks to eat Wendy's. Upon getting a call from the Sheriff's office about mom's safety quickly took a trip down to Florida to move her. We picked Arden Courts because of her buddy, Ray who lived at the facility near Oakhurst and donated the putting green that currently sits at Palm Harbor. Mom always spoke highly of Arden Courts and it was a no brainer when mom got sick and we needed to make a decision to move her somewhere she could be safe. I was happy that mom was able to make friends of both the

This is the absolutely the place to send your loved one, particularity if they have memory care issues. The community is compassionate, caring, and has excellent care. They are unbelievable. Their special is memory care.

I would highly recommend it. It has been wonderful for my mom. They are friendly, accommodating, and helpful. It is reasonably priced.