Pegasus Senior Living, LLC

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. We ended up selecting another community, but this is somewhere I would have considered as an option for my loved one.

Great customer service but the onboarding took some time. Nice place but you have to know the process of enrollment to move things along quicker.

We are just having a little trouble getting our bill straightened out. Other than that, everything is fine and we are getting things worked out. So far, we do not have any major complaints about Brookdale.

Friendly staff. A lot of hallways, nice rooms.

I have not had a lot of interactions with the staff, but everyone I have met so far has been great. They need to improve on repairing things when broken. It takes a minute for them to come in and repair them. The activities are typical activities you would see in an older setting , such as bridge or bingo. They could improve the activities. My dad has to watch a lot of TV there and it would be helpful if they have a TV guide for the residents. He's 80 and it is hard for him to remember the channels.... especially if it is on a commercial.

I got a good feeling when i went there to visit the community. There are large roooms and a nice quaint, safe feeling when i am there.

Well I don't know if I'm going to be happy here. But the house was to big for me so I don't think I will be sad. It's ok so far.

My mother has been in the Brookdale (Marysville) for one month. She is very happy here even though 6 months ago she wouldn't have considered it. One serious health issue later and she is thrilled with her return to semi- independence. THE STAFF: I have nothing but wonderful things to say about the staff that I have met to include (but not limited to): Whitney, Sue, Karen, Dottie, Jason, Marian. They have all been caring and kind. The kitchen staff is amazingly patient and kind. They are dealing with people, like my mom, who may have difficulty expressing themselves and haltingly bring out words. This is especially true in the dining room. The servers have the patience of Job. THE FOOD: One of the things that I particularly like is that you can order off a menu, like a restaurant. As one gets older and their world becomes smaller, little things like food take on a greater importance so the food has to be decent and varied. A couple OTHER places I toured before deciding on this one, the menu was uber limited; almost no vegetables or salads and fruit. I saw hot dogs on the menu for lunch every day, one casserole, and another choice that made me think I'd take a frozen dinner instead. I just knew that none of those would please my mother as she is more the salad bar, fruit place, omelet kinda gal. If she doesn't have the food she likes she just will not eat. THE ROOMS: There are larger units and small studios apartments. The place says very full and I was fortunate to be able to rent the last available apartment. My mom's is a little studio but she is thrilled to be there and not in nursing care! ASSISTANCE: My mother needs medication management, dressing and bathing help. I feel very fortunate that she really likes her assistant. They get her up, dressed and out to breakfast to be with other people. My mom has just blossomed here because she was really isolated living in her own home before her stroke. She has made friends and I have just recently met some of them. Just a lovely group of ladies that bring her into the conversation and encourage her to join in some of the activities. Take a look at this property but BEWARE, not all Brookdale properties are this good. Each property is a separate business and the staff and services vary widely. One of the other places I toured was a Brookdale and that was the terribly limited and unhealthy choice dining.

Only been a Resident for 9 days. Everything is good.

The place is unbelievable. I feel like I live in a 5 star hotel. I'm used to living in apartments where the trash can is across the street and where it is located here it is down the hallway. I have told all my friends and family this is my next to last resting place. I am not moving. They also feed us here.

Everything is fine at the facility. I have no complaints at all.

So far so good. Since moving in, my loved one's health is progressing, and we were even able to reassess, and lower his care needs. We have been pleased with it. We haven't had any concerns about maintenance or food at all. They were very comparable to others, and we had heard good things from friends who had lived here before.

So far it seems alright. No complaints, she seems happy for the most part. She likes the food and the staff is very nice. Sometimes the other people in there can be something else, but the staff is great. The apartment is a decent size.

It's going alright. They were having some internet issues. Mom was having some issues with slow internet, but that is resolved. She is happy there and likes it there. She is making new friends and we got her place fixed up nicely. Someone broke into her car, but all in all things are working out well.

I think the management of Brookdale Parmer Lane and the scope of the Assisted Living side was great. My experience with them was good. The Memory Ward section leaves of couple of things to be desired, however.

The woman that I contacted was just a blessing to our family. Within two hours Brookdale Overland Park Glenwood had accepted my loved one into the facility and I feel like they really saved my loved one's life.

It is a nice size. And it has a cozy and intimate atmosphere. They are lacking organizational skills but are improving. They need more staff.

The sales people were excellent and cared. The facilities needed some TLC. My mothers initial assessment was borderline assisted living so it did not work out for me as she was only there 10 days. During her short stay, most of the staff was pretty good. The refund of my fees and rent is taking a long time so this might indicate a problem. I hope the accounting dept. does not leave a bad taste in my mouth. Will post an update upon the conclusion of this issue.

The staff here is very nice and professional. It seems really quiet here. It is not very lively. I would like to see the residents doing more activities and walking around the building more. It is a nice, clean building though.

The night crew could do their part a little more. They could come in more at night.