Pegasus Senior Living, LLC

My parents have not moved in yet, and we are super excited about the move! The entire staff has made us feel welcomed from the beginning. We shopped around at other facilities, and this one is the cream of the crop!

The loved one of mine that is going to live there at Brookdale Place at NorthPointe has not checked in yet so much remains to be seen, but based on what I have been able to gather so far I believe it is going to be great. It is a very nice facility with friendly staff.

Communication could be improved regarding residents knowing about the activities or things to do. This is a great place otherwise and my dad is very happy with the facility.

The Hallway leading to the outside that the dogs are walked on smell like feces. The rest of the facility is great and clean just this one issue with the pets. Really don't want to give a low rating because overall it is a great place.

This is a lovely facility, clean, active and well cared for. The apartments are roomy and very well appointed. Jon Xenos is very informed, relaxed and extremely easy to work with. This would be a great place to live.

Very patient focused, caring staff. Location is great!

I think they do an excellent job at Brookdale Parmer Lane! The facility itself is beautiful, and always well kept and clean. And the staff here are just wonderful, they are friendly, professional, and obviously really care about the people that they are taking care of. They also do a wonderful job with the food, my loved one can be quite a picky eater and I haven't heard any complaints. I never mind staying for a meal when I visit!

They seem to be doing a great job. It's excellent. They have really good food, and good choices, and it's open from 7-7, and you can come and order whenever you feel like eating. Everyday there is something different to do, a whole list of stuff. They have transportation to Dr. appointments on Tuesdays, and Thursdays. It really was the nicest place in town.

LOVE IT!!!! My 81 year-old Mom was not in good shape when we brought her to Freedom Pointe. She flourished and thrived at this facility. The staff was very friendly and offered personalized attention. If they would let me, I would live here. There are many activities and the nursing care and medication management was stellar! The only reason I had to move her to another facility was the distance. It was too far from where I'm living and I am the only family she has here. THANK YOU Freedom Pointe for giving my Mom the care she needed and for making her part of the family. We miss you all dearly.

They have done very well at facilitating the process of getting a resident moving in from another facility where things didn't work out. It is a very nice place and the people there are wonderful. You have to ring a bell to get into the memory care unit, and then wait for someone to come let you in. That can be a bit of a pain. Other facilities have a code they will give you without having to wait for the staff to come and let you in, and I prefer that method. At this point I would say we are very satisgied with Emeritus at Ridgeland Pointe.

Everything has gone very well so far at Brookdale Sun City West! I really can't think of any aspect I haven't been satisfied with. The facility itself is clean and well kept, and the staff have all been very friendly and accommodating! Other than a little confusion with the paperwork at the outset everything has been great!

When we came in, April and Amber contacted me and came out to see him at the hospital, and everything was presented well. However, when he got set up there, there were a couple of small issues. For one, he was supposed to be in a downstairs room as he is in a wheelchair, but was placed upstairs at the end of a hall. It took a little while for him to be brought the food for meals. So there were a couple of small issues that impacted our experience. They are very good, but they did not follow through on a couple of specific things that were promised. Granted, my husband is a hard person to take care of. , but based on the experience he was not pleased and does not want to go back. But keep in mind that he is a very hard man to please. They really were very sweet and wonderful in most ways.

They have done a really great job getting mom situated into the place. They are giving her time and space as she gets adjusted, yet they really do encourage her to get involved. The services (therapy for example) they offer are great.

I have been in therapy for a year and a half and Town Village Arlington is absolutely one of the best establishments I have seen and been a part of.

Emeritus is a really beautiful place with excellent people. My experience was not great, but that was due really more to my moms situation than it was Emeritus. I think everybody there is awesome. The place is set up beautifully. Unfortunately for mom it was a little late as she started going downhill fast and died within a couple days of getting into Emeritus. My only complaint about Emeritus themselves is that we ended up paying a ton of money for my mother to be there overnight. The way that their billing works, etc., was a little concerning.

What I particularly liked was, they bent over backwards to give you what he needed. They seemed to genuinely care about him, and whether he ate his meals or not. He needed special arrangements in the bathroom, because he was in a wheelchair, and they took care of it for him. I don't know about activities, but from what I read they're fine. My relative wasn't there very long. The location was convenient for him, because it was in the area where he lived. We live in a different area. We're all very thankful for the care that they gave him, while he was there.

Things seem to be going very well at Merrill Gardens so far! They're very friendly, and we appreciated that during the touring process they let us see a few different people's rooms to see how they had them set up. The staff have been very welcoming, and our loved one has been settling in nicely! We were a bit worried that he would sneak out and go back to his house whenever he got the chance, but he really seems to like it here! They're also always happy to have family members visit, and have no problems letting people join in for meals!

My grandmother was very hesitant about moving until she visited Town Village Ridgmar . The people there are so friendly and such a beautiful atmosphere , it really helped her in her decision to move. .Thank you so much for your referral !

Emeritus is great. She loves it, she is happy there. We couldn't have asked for anything better. They get a five from us.

This is a great place to have your loved one. We moved our mother there two years ago from another place in Vallejo. The quality of care, attention to details, and pricing was so much more than what we were getting. There is always something going on and people appear to be happy.