Pegasus Senior Living, LLC

My experience has been great at Ridgmar Place. I love my apartment, and it is exactly what I wanted. The apartment was updated, even though the building is an older building. There is full kitchen with a dishwasher and garbage disposal, along with a microwave. There was a washer and dryer in the apartment as well; however, there are washer and dryer in the building for the residents to utilize. Breakfast is mostly continental except for one day a week, and it would be helpful for more breakfast items available. There is a new chef and they are learning the ropes. There is a salt water pool, exercise equipment, and more for the residents to use and this assists with extra costs I would be paying for these items. I find that it costs me less than I was paying for my house costs.

I would recommend bringing your loved ones to Laketown Village. They seem to care a lot about the people they serve. The reason I gave it four out of five starts is my sister had trouble getting my mom's bathing schedule straight in the beginning. She wasn't getting baths regularly and they kept messing up the schedule. But since getting that resolved, it has been a good place.

I toured Brookdale Pecan Park and even signed my loved one up, but due to health changes we ended up needing to place him in hospice right after signing up. My loved one never got to live here. However, they did work with me during the tour to meet my loved one's health needs and were accommodating in meeting my financial needs. They were very friendly and helpful during the whole process. I would single out [Name removed], the Facility Manager, as being especially helpful.

My loved ones apartment has a living room, counter with sink, microwave and reg size refrigerator. Handicapped bathroom and large bedroom. He uses a w/c and is able to go to the dining room. There is a large community room, small coffee area outside the dining room and a beauty salon where he has used. Large outside patio. I would recommend to others.

It's safe, clean and well run. The apartments are comfortable and attractive. They seem friendly and kind, and are taking good care of my loved one. I would recommend this community to other families.

The friendliness of the staff is great, and the nursing staff is exceptional!! Our loved one apartment is clean as well. There has been a lot of turnover, and the reason the activities scores so low is because the staffing turnover contributes to long non engaged periods of time. The hardest part is the turnover in caregivers, and having enough caregivers. Our loved one starts to get familiar and comfortable with someone, then they are gone. They also lost [name removed] who did activities, and are trying to cover, but its a piecemeal right now.

I have lived here a year. My experience has been very good. I love the people and employees. It gets to be like a big family, always wanting the best for each other.

Overall good. My mom loves the place. Very friendly and accomodating people. Slow with maintenance requests. Cleaning is so/so. Food is good( According to my mom.)

I was excited to come here. First week was a shock and disappointment because of the cold food and plates tasteless. The manner of service is a nightmare. The chef is a great guy but he needs new recipes. Lots of complaints.

Brookdale West Univ. is a friendly, bustling, and comprehensive home for seniors transitioning to an independent living facility. The building itself is conveniently located to grocery stores, pharmacies, the Houston Med Ctr, banking, and more. Events are regularly offered for residents — concerts by the Houston Symphony, local entertainers, etc. which bring the outside world in to those who primarily remain at Brookdale. The meal offerings — sit down and a bistro— offer dining variety that suits many.

The experience was okay! My parents were there. It was near their house!

Our family had an in person tour with Whispering Winds of Apple Valley and it really looked like a great place to stay, but for our loved one we felt that it was just not going to be the correct place for her.

Reason for #5 being lower is that evening meals are in Bldg 6 ONLY. I LIVE IN BLDG 2 AND that is a far walk for people with walking problems, which I have. As well as many others I've discussed with. Wish you could tell them this as they aren't listening to us. Even if they limited to take out only in bldg 4 that would help! Sorry, forgot #4. Rate 3 only bc of above walk.

The Farrington was very nice and was our second choice. We would have gone here, except we had a family member that wanted our loved one to live with them out of state.

I would say overall it's a positive experience. She has a studio apartment. I have not seen her apartment because, I live in another state, but her nieces got furniture arranged in there and they say it's cute. Amenities include housekeeping, laundry, activities, outings, meals, cable, hair salon, nurses on staff. She is not needing care at this time. She takes her own medication and does not need any assistance for daily living skills. She says the staff are all nice but don't always follow through with whatever they said they're going to do. But to be fair, she says they are short staffed (like everyone these days).

The care is good at The Gardens, and the rooms are nice. But the dining is disappointing. The food is terrible, and the dining experience is lonely.

Awesome! Loved [name removed]. Very informative and friendly.

We picked this community, because It was well rated, a good location for my parents and had activities that appealed to my folks although they said they had gardens for residents and that has not proven true as yet. Disappointed because this was a selling point for my loved one.

They excel at warm and friendly personalities--from the front desk to the rest of the staff--they always try to reach out and engage my loved ones in various activities. Not sure where they could improve--my loved ones say the food is sometimes bland but then again they don't engage the restaurant staff to ask for other things. My sister and I and our parents are please with the community. Wish they had two bedroom options--that's probably the only thing. An added plus is that they offer respite care services too (we didn't access that before they moved in but nice to know it's available.

The facility is nice and clean and staff are friendly and nice to my loved one. My loved feels safe and taken care of The only issue we have the meals are not nutritious or tasty for seniors with health issues. Thee meals are not Chef prepared as advertised needs to improve . Need more variety activities.