Pegasus Senior Living, LLC

The main reason we chose The Landing at Queensbury over other places we looked at was because of the location, the great sales pitch, and it just seemed to be the best choice in the area. The staff for the most part are very nice. The food seems to be hit or miss. I think that the cost for what is provided seems a bit excessive.

The Havens has been a good experience for my father-in-law and for us as well. He enjoys living there, he especially enjoys the activities. Unfortunately, my father-in-law is a very picky eater so the dining experience has been a little underwhelming for him. That was the reason for the four stars below. As far as the staff, they are friendly & very helpful toward our needs. [name removed], in administration, has been very helpful to us and a joy to work with. So, The Havens has been a good place for my father-in-law. He has made many new friends.

My mother has been a resident since 2019. She loves her apartment and activities offered. She also enjoys her meals very much. I however, have had a few issues with the care plan, med technician, and bill preparation. Overall happy with her care.

My parents are currently residents at The Landing at Queensbury and their experience at this facility has been very good so far. The care services have been great. The staff, cleanliness, friendliness, activities and value for cost have been very good. My parents are doing very well at this facility and seem to be settled in well. I would recommend The Landing at Queensbury to others.

My loved one likes it and saw an old friend there which convinced her. Big Catholic community and Mass on Sunday. It's a nice place and the people are very friendly.

My mother, at 102 years old, had a difficult transition. In her short time at Dunwoody Place, she was aware of the groups that had formed and was fortunate to find an Asian couple that accepted her, but otherwise felt isolated. The staff were supportive of her when she made her needs known. They were kind and supportive of her and me when I was helping her when she went on hospice during her final days of life. The staff was willing to forgive the extra weeks of money that was due by contract after she died, which I appreciated. My mother did not live to collect her free month of care that was part of the signing bonus. Because of her age, activities were nothing that she wished to engage in. Part of the time she was there, the movies were not working and the other times required an expertise with technology that she was not capable of. The personal care model that Dunwoody offered worked well for her. She could get the care that she needed and did not have to pay the huge fees for care that she did not need that were being levied at other senior care centers. Most importantly, my mother was treated with dignity and respect for her capabilities and her needs.

I picked this community because of the lower cost, friendly staff and residents and overall design.I mostly love it, and would recommend to others.

When it comes to the cleanliness our loved ones apartment has cockroaches but the facility is clean so a 4 for the overall cleanliness of the facility. The food could be better. Based on the experience we have had so far, we would recommend Brookdale First Colony to other families.

Prior to moving to a senior facility I interviewed four other facilities in the same category. Since residing here I have no reason to alter my decision. The facilities are up to date, clean and comfortable. The staff is excellent and goes beyond to be accommodated.

My experience has been positive. I have enjoyed being around everyone, it has kept me engaged in different activities. I feel safe here.

My loved one feels as if, they serve the same type of food, and there is not much of a variety, and would like more options that represents the culture of the people that live there. It's good value for the money. It would be great if they had a rollover program, for the monthly food plan. Overall, I would recommend to others.

Parmer Woods at North Austin is a smaller building with only 2 floors which makes it easier for our loved one to figure things out....where there are like the activities. The staff members that are working there are friendly and our mother does like the meals that are prepared.

We are delighted to tell other’s about this independent living community. Needs updating and repairs to the exterior, but some of these issues are in progress. Maybe a little more attention needed for landscaping and street lighting and badly fogged up window units. Slippery streets.

We thought the Riverside Oxford Memory Care was a very clean community, however the communication probably could be better. I think the corporate folks need a better dietitian doing the meal plans.

My mom loves the pool. The food is incredible and my mom is enjoying the activities and my dad likes the smartphone 101 class. Another concern is the open air hallways when it rains the area becomes slippery near the elevators which creates a fall risk. I do have a concern about the lack of a uniformed security guard for the residents. I've told many people about Brookdale and the positive's for the residents. I bringing my concerns to hopefully effect change in those 2 areas at this particular location. My parents are thriving there and love their new little home and my mind is at ease with them being there. I no longer have to worry for them during hurricane season or assisting them with home repairs as me and husband have in the past. And overall I am so happy for them and i truly trust the staff with their well-being and care that they have received

Have had some billing issues and it is probably due to Ridgmar Place just having gone through changed with their invoicing by a third party. That said, it has always been difficult getting a timely response, no matter the matter. Sometimes, it takes multiple calls, leaving voice messages before I am able to speak to someone. I will say that they have a new director and he responded quickly once I received his phone number. Took a while to get serviced started. Had to call a couple of times regarding housekeeping and linen laundering services. Went through some changes so repeated meals happened for a period of time. The food has always been tasty. Always seem to have adequate activities. Rated are competitive with local choices but rate went up only 3 months after move in. One thing that occurred on move in was broken elevator large enough to accommodate furniture and some if it had to be moved up to 5th floor via stairs. This elevator was non-functioning for quite some time. Also upon move in, the AC was not cooling. The repairman was on it immediately the next day n fixed it very quickly. Low on coolant. Overall, pleased. Nothing swaying thoughts of moving elsewhere. I was very impressed with the sales person, [name removed], and her caring gestures upon move in. l would recommend Ridgmar to others and do have some possible referrals but want to have some time to better assess before doing so.

I'm continually amazed at how helpful, friendly and eager to help the Brookdale Memorial staff has been in my short stay so far. I picked this community because of the location and staff who seem genuinely care about the resident's well-being.

[name removed] has been extremely helpful,kind, and proficient in every way. She is wonderful and treats residents as family.When a issue arises she sticks with it until it is resolved. And always has a smile on her face.

We picked because the price was in my dads range and a bigger apartment for that price . The experience was good. I would recommend to others.

Overall, I have had a good experience. Occasionally, they could be a little more attentive. The staff's interaction with the residents is good.