Pegasus Senior Living, LLC

Fragrance and odor almost too much to bear, seemed dead. Had the largest rooms.

Assisted Living & Memory Care-389 sq ft apt. Skilled Nursing across street.

$236/day plus meds. No with Medicaid pending

liked the people, small atmosphere, garden area. no real gym, limited safe walking grounds. substantial jump in price for two bdrm. Still a possibility when timing is right for Dad

Inside beltway. AL but no mention of Memory Care. May need a car or special limo service.

1 bedroom was too small, older building, low ceilings.

They did not do anything to clean the place. They were supposed to change her sheets once a week, clean her room and laundry. Those things were not done. The food was inedible. The vegetables during the holidays was brown and not green. The noodles and rice were too hard to eat. She lost weight while there. Her medicine was messed up. The aides were very good with her. The place was short staffed during her entire stay. I took my loved one out due to all of these reasons. It was a pretty bad experience.

I have been familiar with this facility since it opened 12 years ago. There has been change of ownership twice- Heritage Club- Brookdale- now Pegasus. This last change in February 2019 was promised to provide more attentive care and facility up-grade. I see no evidence of this I have been most disappointed with the change of management/ownership. After the first six months there was a large firing of long-term, in my opinion, very competent staff. Discussion among residents is that some of these firing’s were for cost savings, and that all departments were asked to decrease their budgets by 30%. Morale among residents is low, and many are fearful about the quality of their care with so many new hires who are not familiar with their individual needs.

Old and stuffy!

Care Plans are expensive for the lack of staff, and high volume of responsibility they hold.

I toured this facility but wasn’t impressed. When I walked in, I automatically knew that it wasn’t the right place for my parents. The memory care unit was separated from the rest of the building and the room itself was very small with an air conditioning unit. The atmosphere itself wasn’t very inviting and the staff seemed like they were in a hurry; they weren’t very outgoing. I ultimately decided against moving my parents in.

I will no longer be referring this community to future clients of mine. They requested a deposit from my last client and put him on a waiting list. They’ve consistently promised him a spot within the residence but then will not communicate with him any updates. His illness is getting worse so he has since relocated closer to his family and is still waiting to receive his deposit. As a caregiver, you want to give to provide absolutely outstanding service, and they have not done this.

I toured this community for my mother, and her needs. My tour went pretty well overall. I think the layout design of the community needs some work. When you first enter the facility there are a group of close residents that gather in the entrance very often. I felt that would be an intimidating situation for mother, and would had made the transition tough. Everyone was kind, and helpful. However I did not feel this was the right fit for my mother, and her needs.

When we walked into the Brookdale, it felt more like a nursing home. MY loved one needed more independent living so this place would not have worked out for him. Also, the rooms were extremely small and had no access to the outside.

The Brookdale Ridge was in terrible need of renovation. The community was depressing, on my tour, the residents were just watching tv. I toured during dinner time and the meals looked good. The staff was very friendly and answered all of my questions.

My mother just moved in, and I am not sure how I fell about this place yet Went to breakfast with my Mom and it took almost 20 min. before we even got coffee. They need more help when serving, when she has to be there by 7:30. That might be a little early for her, when you don't get coffee till eight. She seems to be adjusting well, so we will see how it goes. Giving it 3 months to see how she likes it. Then we will make up our mind how we all like it.

Our experience with this community was okay not perfect. I do not feel they are trained to provide diabetic care. My grandmother things came up missing and when we with the pick her up they were not returned. Some of her records were missing and clothing items. There were nice people here, but they were not very attentive to the residents. After dinner they would just place the residents in front of the T.V. and they would fall asleep. If you want a professional active environment for your loved one this is not the place.

Not as clean as to be expected, should have more activites, need better housekeeping.

Discovered almost rudely at Legacy at Falcon Point that they weren't going to give her all of her medication. It wasn't part of their license to give her insulin and we were not told that upfront. She was only there for five days and we had to take her out. It is a very nice facility but just not suited for anyone that has real medical problems.

There have been a few issues. As far as the whole facility it's pretty clean, but the private areas aren't as well attended to, I would give the private areas and the housekeeping, a 1. The staff are all pretty friendly, but some of the staff shine above and beyond. We don't really need all that much care so that's a little harder to rate. The activities, haven't been exceptionally stimulating for my loved one. I would give the food a four. Dealing with some grumpy, not so nice residents has been the other thing that has been an issue.