Pegasus Senior Living, LLC

Super friendly, both staff and residential; lots of activities. The facilities are not as new or elegant as other places we considered, but those concerns were outweighed by the friendliness, fun, and size of the apartment.

Overall good experience, I would recommend Whispering Winds to others and have done so.

I do tell people that these are hard working, kind and sincere people who take very good care of the residents. From the managerial to support staff , I am very happy that we have my brother in their care.I would recommend them to others. I also want to thank you for your help with guiding me through this process. Your staff is also to be commended. It was the TV commercial that I had seen at just the right time that led me to you. Thanks to all of you from my family.

The community worked well for our situation. I would recommend based on the experience we had a year ago. I cannot comment on the current facilities or staff.

We would recommend the community to others.

The care givers were excellent. Had to keep after management to maintain cleanliness. Activity schedule was posted but rarely executed. Not a problem for my mom since someone from our family was there every day to entertain her. Overall I would recommend this facility to others.

My loved one is currently a resident at Brookdale West University and the overall experience at this facility has been fine so far. Based on our experience, I would recommend Brookdale West University to others.

With everything, we had some ups and downs as Mom's need for more care developed. We were always able to work out the issues. At times, we felt Moms room could have been more clean, but the staff was always willing to make it right when we brought it to their attention. From the front desk to the cleaning staff they always treated us and Mom very well. We had sporadic issues with temporary helpers and when Mom was needing to move to additional care. Communication of her needs was the biggest issue. The workers that knew her I would give a 10+. Mom complained about the food, but I think it was good. Mom was not a big participant but they always tried.

My dad liked the location, staff and it was in his budget. When it rained/stormed, the lights were out 3 days. A senior apartment should have backup generators. I am glad my dad got to spend his last few weeks at Brookdale.

My sister likes the Parmer Woods at North Austin facility. there are times however when the staff is slow to respond to her call, but overall she is happy being there ad we would recommend the community to other families.

We chose North Point Village because of the location and apartment set-up. The food has been off and on. I think think it has improved recently with new staff. Staff is helpful, but as with other facilities and staff turn over, there is a learning curve.

I would say that Sun City West assisted living center offers their residents a lot to do if residents choose to participate. They have a nice outdoor space to get fresh air and are very accommodating when family visits or if we have a small party for my loved one. It always is neat and clean and never has funky smells. If I had a complaint, it would be the high staff turnover, but I'm afraid that is the nature of the industry.

I would recommend Tucson Place. They've weathered through a lot of the local higher management turnover the past 6 months, but the replacements have so far been exceptional. It's a safe and healthy place for a loved one.

This has been a great place for my mom to live. The amenities are wonderful with on-site pharmacy, salon/spa, and therapy have been great. Activities have been fun for my Mom. She has also been enjoying the food. They are great at getting feedback from residence. All the staff are super helpful and willing to help with anything.

My sister and I moved my mom into Brookdale Clear Lake in March 2024, so she’s been there about 11 weeks now. My mom says everyone is very nice. I’ve been a little disappointed in the administration, but maybe my expectations were too high. It is all Independent Living, but I feel my mom could have used a little more help getting oriented to the place. They offered a resident ambassador-type of person to help her, but we really had to get on the front office to follow up with assigning one to her. My mom knows some services are available to her, but she doesn’t know how to make arrangements for those services. I’m not even sure she’s comfortable eating in the dining room at this point, because she doesn’t know how the service works. The salesperson makes you feel like it’s a really great place. It would be better if the front office staff followed up with that and made more effort to help new residents feel comfortable and confident in their new community.

I would say the facility is nice, clean and well organized. They take very good care of my mother in law.

They have a fantastic Activity Director. Other staff were new prior to our departure and communication with family was lacking. Room sizes are good for what was needed. Overall a very nice facility.

My parents have adjusted well to assisted living and like the staff. The place isn't perfect but I feel as if my parents are in good care.

Friendly staff. Dinning experience could use some improvement as far as food choices, and flavors.