Pegasus Senior Living, LLC

Facility has been neglected as far as maintenance is concerned but they have hired a guy who is working on correcting some of the issues. Staff is very friendly and cooperative. Dining hall seems very good. Food I have seen looked appealing and the meal we ate there was very good. Some issues with billing but in hopes this will be corrected.

My loved one loves the activities provided for the residents. There is a daily schedule that's she's memorized to make sure she doesn't miss bingo and black jack. I'm happy that the staff is very attentive to her needs.

Very well maintained, clean & safe for a 95- yr old. Some are lively & friendly. Some are moody. Good care, but not always predictable. Have to repeatedly ask for some services, like help with hair/nails, linens. Excellent food. Not sure what activities are available. [name removed] can't see to read & needs to be told /taken to activities which rarely happens so she sits alone , bored. We have hired extra help for this. Convenient for us & she is safe, managed

It was a bright, clean, homey place. The apartments were well lite and appointed. The price was also more reasonable than other places.

Overall, my mom really likes her stay there. She has had a few complaints but mostly about laundry and timing of her medication. She seems to really like the place, especially the people that also live there and she enjoys the food. She likes being able to get out every week or so to Walmart or a restaurant. She feels safe there and enjoys going to their patio on nice days.

Friendly staff and wonderful caregivers. Very clean, and beautiful courtyard. Spacious rooms and regular group activities.

The location is perfect. The grounds are well-kept. For meals/dining, there have been several changes in kitchen staff/chef over two years.

The food and food service could be better. I understand that it's probably difficult to get help these days, though. MIL is not happy with either. They've had difficulty in getting people to clean her apartment too. But the facility is clean and the staff are friendly. I would still recommend them. It is all just staffing issues.

The staff is very kind and helpful, however short staffed. Meals, activities , housing and the environment are excellent. That's all!

There was lots of staff and management changes while we were there. There were staff issues that affected both the food and activities so I didn't get a realistic picture. They aren't the only place with staffing issues. And I like the new director they brought on- he's good.

As with any place be an advocate for your loved one. Don't assume care is being given and ask for extra services if needed. Found out that there are services available that are not advertised.

I'd say the staff is pretty friendly with my dad, he even made friends with one of them. Facility offered all types of services if any type of care needed to be changed, of the places I visited, this was the best bang for the buck. My dad seems pretty contempt with where he is at.

Mom is happy there and has made good friends and feels that it is a good value.

My experience when I moved into my apartment was wonderful. There were some minor exceptions that were corrected when I brought them to the attention of Brookdale West University staff. However there is still one work order still pending and is the paint in kitchen/dining cabinet sides doesn’t go down to the carpet. Dinning and food services great. Cleaning services are thorough. Front desk services are excellent.

I don't know how to rate value for cost. I feel comfortable leaving mom there. It's not like her living with me. At this stage they are doing a better job than me. They could use more staff in memory care especially on the weekends. I'm so glad they keep the memory care area clean. The lady that cleans mom's room does a fabulous job. Mom loves the food. Sometimes there are activities for the residents but that person gets pulled sometimes to work on the assisted living side. She has a great personality. Perfect for working with residents.

I was basically happy with the care, but my father wasn't encouraged enough to get out of his room. He spent too much time in bed and had multiple falls. He spent his last month in memory care with much closer supervision. I was very pleased with them.

We have had a good experience so far. Mom has a lot of complaints but that is typical of her and not necessarily a reflection of their quality of service. The one complaint she has which is justified though, is the food. It seems that they are short staffed and the dining experience is unremarkable at best. I would expect better quality meals for the price she is paying. That aside, I would recommend the Landing to anyone.

The staff is friendly and very helpful. Highly recommend Evergreen Place.

I encourage those who are looking for opportunities to sample Houston dining, local sites of attractions and overnight trips offered. Brookdale is the place for these experiences. There are also many residents who are satisfied to meet others without leaving the property with games and music. Safe, busy community and courteous staff.

Everyone is friendly and respectful. It's been a pleasure up to this point. I don't see any problem with the food but my parents are used to their own home cooking. They don't complain about it anymore.